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Hotel Felix

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Hotel Felix
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1,074 Reviews from our TripAdvisor Community

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Showing 1,055: English reviews
London, United Kingdom
Reviewed 22 April 2015

We stayed here on a last minute night away and paid £99 instead of £159. I thought this was a fair price. It was a nice hotel on lovely grounds and the bed was big and comfy. Bathroom large with everythin gyou could need- although there wasn't an iron in the room they had to bring one. The staff seemed...

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Helpful?
Thank Kat882
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

Many thanks for your recent review. I am so sorry that you feel that £159 is on the high side, however this is a very competitive rate for a four star hotel in Cambridge. Some of the guest houses in town are charging just under £100 per room per night to put this into perspective. I am glad that you...

Canterbury, United Kingdom
Reviewed 21 April 2015

We have just had a very relaxing stay at the Hotel Felix. The room was comfortable and quiet and the food was delicious. As it was a sunny day, we were able to have a drink on the terrace and enjoy the sunset as the garden overlooking the garden has a view to the west. The staff were helpful and...

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Helpful?
Thank UKLaura2015
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

Thank you so much for your lovely feedback. I am so pleased to hear that you had such a relaxing stay. Our terrace is very popular at the moment with guests enjoying the beautiful, warm spring sunshine. It lends itself perfectly to al fresco dining and indulgent afternoon tea!

London
Reviewed 20 April 2015

We booked to go here with friends for one night using a voucher to celebrate a 50th birthday. The hotel is lovely and the rooms were amazing. Very modern, large, clean and comfortable. The staff were all great, though looked like they were having to work very hard. Location-wise, it is quite a walk to the centre down a busy...

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Helpful?
Thank MaryFrost
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

Thank you for sharing your thoughts following your recent visit to Hotel Felix. Thank you also for choosing our lovely hotel as the venue in which to celebrate such a special birthday. I am pleased that you enjoyed your stay, but apologise for the fact that you were disappointed by one or two issues. I hope you raised your concerns...

Cambridgeshire, United Kingdom
Reviewed 19 April 2015

Looking forward to meeting my friends and enjoying tea together. After asking to start with a bottle of prosecco, we were excited by the prospect of tint sandwiches cakes and scones. 6 afternoon tea stands were duly dispatched! The food itself was good. However, no pot of tea was offered until we asked! We were also charged for a pot...

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1Thank AmandaF2714
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

I am very sorry indeed to read your review and to hear that your impression of Hotel Felix is tarnished by your recent experience. We have had some new members of staff recently join our restaurant team and some are still undergoing training. However, not greeting you or thanking you and saying goodbye in not acceptable. I have shared your...

Reviewed 19 April 2015 via mobile

I took my girlfriend to Cambridge for the weekend to see the sights and decided to book our stay at Hotel Felix! Also booked dinner at Graffiti, their in house fine dining restaurant. After delays to my girlfriends plane at Stanstead we arrived after the 9:30 last table cut off time, very hungry and disappointed at the idea we wouldn't...

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Helpful?
Thank Will S
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

What a lovely review and I am so pleased there was a happy ending to your story!

Reviewed 19 April 2015 via mobile

Very comfortable large rooms. Nice decor. Friendly staff. Excellent restaurant. Compliments a lovely city. Would highly recommend both Cambridge & Hotel Felix.if you want a classy hotel just 25 mind walk from Cambridge. Large free car park at hotel. Perfect.

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Thank Julie M
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

I am so pleased that you enjoyed your recent stay at Hotel Felix and hope that you managed to find lots of lovely things to do in historic Cambridge? Thank you so much for recommending our lovely hotel to visitors to our profile on Tripadvisor

London, United Kingdom
Reviewed 13 April 2015

Stayed one night, as we were going to a dinner in Cambridge. Very nice room in the old part of the building. The room was comfortable and everything was very conveniently appointed, including a good hairdryer with a socket which was placed next to a mirror. So many otherwise good hotels don't do this (it is my pet grievance) so...

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1Thank Bushbaby70
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

Thank you so much for your recent review. I have shared your comments with the team here. I am glad that you found them polite and attentive and many guests comment on how happy they are too.

Clacton on sea
Reviewed 13 April 2015

We stayed only one night as I had a dinner at my old college. The check in was very quick and the room very comfortable with a well fitted bathroom, with a bath and a flexible shower hose. We liked the heated bathroom floor. The king size bed was comfortable and the full English breakfast which was included in our...

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Helpful?
Thank James M
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

I am pleased that you had a happy stay with us. That's lovely to hear. I have looked into the issue that you had with hot water, having just spoken to our Maintenance Manager. The hot water temperature is checked every day to ensure that the boiler is functioning correctly. In our bathrooms, the water is set at 38 degrees...

London, United Kingdom
Reviewed 13 April 2015

I have never seen so many happy people working in a hotel. Their enthusiasm and friendliness made the stay really memorable. The hotel was beautiful with lots or creative art and well thought out rooms, catering for your every comfort. The food was really good, especially the full English breakfast. In fact I can’t think of any negative points at...

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Helpful?
Thank Goosey2014
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

Wow, what a fantastic review! We are a happy bunch and work hard to ensure that our guests have a wonderful stay. Your comments are very flattering and much appreciated.

Rugby, United Kingdom
Reviewed 13 April 2015

We have just returned from a two night break and thoroughly enjoyed our stay. The hotel staff were most welcoming and the room very comfortable indeed. The hotel food both breakfast and dinner was very good too. And our dog was as welcome as we were...fantastic. We WILL return.

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1Thank Tim W
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review

I'm so pleased that you all enjoyed your stay, doggie too!. We are one of few hotels in Cambridge to be dog-friendly and you are most welcome again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about Hotel Felix

Address: Whitehouse Lane, Cambridge CB3 0LX, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: RM576 - RM1,229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Felix 4*
Number of rooms: 52
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Also Known As:
Felix Hotel Cambridge
Hotel Style:
#3 Romantic Hotel in Cambridge
#4 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge
#7 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Felix staff and other travellers.
2 questions
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Questions? Get answers from Hotel Felix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for an upstairs room as we were disturbed by guests walking around in room above us”
 of 5 bubbles Jaggsie1068, 2 Jan 2017 | Read review
“Quiet, garden view, 1st floor.”
 of 5 bubbles VPTay, 29 Dec 2016 | Read review
“We only saw one room but it was excellent”
 of 5 bubbles H3596TScolinp, 2 Dec 2016 | Read review
“There are better restaurants in Cambridge, if like us you want something special for that special occasion don't choose this Hotel”
 of 5 bubbles B3477YSjuliek, 26 Nov 2016 | Read review
“The main Hotel is a period property ,the rooms are a modern extension assume rooms all very similar, 2 floors to choose from”
 of 5 bubbles Mikysussex, 17 Nov 2016 | Read review
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