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Hotel du Vin Cambridge

960 reviews
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Traveller (206)
Room & Suite (70)
Dining (9)
Overview
  • Excellent40%
  • Very good30%
  • Average18%
  • Poor9%
  • Terrible3%
Travellers talk about
“cellar bar”(35 reviews)
“cinema suite”(16 reviews)
“wolf blass”(15 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (960)Write a Review
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A TripAdvisor Member
198
Reviewed 7 January 2018 via mobile

Booked a last minute night out in Cambridge for NYE as fancied escaping for a night - nice room and bar in cellars lovely. Ate out in Cambridge as hotel bistro fully booked and finished night in hotel bar which had a DJ playing music...More

Thank A TripAdvisor Member
Response from Wesley R, General Manager at Hotel du Vin CambridgeResponded 9 January 2018

Thanks for the kind words and glad you enjoyed your time with us at new years and we look forward to welcoming you back soon. Regards

Reviewed 3 January 2018

We booked the Cambridge HDV on a Thursday 2 weeks before Christmas to celebrate our wedding anniversary, thinking it would be a lovely way to celebrate our special occasion. Having stayed in a couple of HDV's previously we thought we knew what to expect. On...More

2  Thank tiffylou77
Response from Wesley R, General Manager at Hotel du Vin CambridgeResponded 5 January 2018

Dear tiffylou77 I am sorry to hear about the experience that you encountered during your anniversary stay and would love the opportunity to talk to you regarding this and go someway in resolving this issue for you. I ask that you contact me directly wesley.ridgway@hotelduvin.com...More

Reviewed 1 January 2018 via mobile

Me and my partner were so disappointed in our stay here. It was ridiculously overpriced, the room wasn’t clean there was skid marks in the toilet, pubic hair in the bath, dirt in the sink, cobwebs, dented lamp shades, marks up the walls and a...More

3  Thank MMeg123
Response from Wesley R, General Manager at Hotel du Vin CambridgeResponded 2 January 2018

Hi MMeg123 I am saddened to hear about your experience and ask tha you contact myself wesley.ridgway@hotelduvin.com so that i can get this resolved for you. Regards

Reviewed 31 December 2017 via mobile

We had a lovely stay, food was gorgeous, room superb, very comfortable bed. There was a fire alarm which meant we had to wait outside for half an hour but the staff were lovely, making sure we were warm. they gave us hot drinks to...More

Thank Sand2098
Response from Wesley R, General Manager at Hotel du Vin CambridgeResponded 1 January 2018

Hi Sand2098 We are sorry once again regarding the fire alarm going off and really happy that the team looked after you during this time, unfortunately we have to take the safe option when we cannot turn the system off and had to evacuate the...More

Reviewed 31 December 2017 via mobile

I booked 5 suites for my family to celebrate my 50th birthday. Having checked prior to paying for my non refundable booking that they would have a full a la Carter menu available in the bistro on Boxing Day - this was a very important...More

1  Thank Princess B
Response from Wesley R, General Manager at Hotel du Vin CambridgeResponded 1 January 2018

HI Princess B Thanks you for your review and i believe that your complaint was dealt with by John when you checked out of the hotel and he also acknowledged your disappointment and compensation was received. Regards

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$197 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Cambridge
#9 Luxury Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$197 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Cambridge
#9 Luxury Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (206)
Room & Suite (70)
Dining (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
14W10
26 May 2017|
Answer
Response from 1024cbg | Reviewed this property |
I can't answer this as we didn't stay for tea. I'm sure someone else can answer your inquiry. No matter what the ambiance is wonderful!
0
Votes
186338Shirley
12 February 2017|
AnswerShow all 2 answers
Response from SKB50 | Reviewed this property |
Yes plenty of towels and a hair dryer plus good quality shampoo etc .
2
Votes
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123
Room Tips
"Rooms at the front are better but of course traffic during day but still quiet at night."
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"ask for a room away from the road if noise keeps you awake"
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"Don't go for the rooms in the attic, very dark and awful views."
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"If you want to sleep late, don’t book a room facing the front. That’s where deliveries are made."
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