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The Castle Hotel

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99 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Maldon, England, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

There is no reception, so you receive a text with details about how to enter the property. The room was freezing, as there was no heating on in the room. ( although it did warm up quickly) the bathroom was cold, even after the radiator was put on. There was no hairdrier in the room. Although advertised. The details of... More 

Helpful?
Thank Gina S
2 reviews
Reviewed 3 weeks ago via mobile

One to avoid! Don't be fooled by the the title Hotel 3 star this is a low grade B and B at best. When we arrived there's no staff or anyone to greet you they just text you a code to let yourself in. Mind you there was one frustrated chap who had just grounded his car in the car... More 

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Thank Mark W

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Norwich, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago

Booked on Booking.com. Just a one nighter between other places. I was on the top floor. Room would have been very unsuitable for a tall person, but it was fine - except the new Wifi was barely within reach. This property is now reception - free. You receive codes for the front door, and for your room. The digital coded... More 

Helpful?
Thank Paul B
Horsham, United Kingdom
Level Contributor
4 reviews
Reviewed 23 October 2016

beautifully clean room, lovely comfortable bed & great location with parking. Breakfast was excellent, with a great choice of yogurts, toast, cereals, pastries. Tea, coffee & juices all on a help yourself basis. Hot food was cooked to order - the bacon was delish.

Helpful?
Thank annegasson
Stockton-on-tees, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 October 2016

Large comfortable room on first floor with a larger than expected bathroom. Clean throughout. Little niggles, if we were staying longer than two nights, were lack of bedside cabinet on one side of bed and position of tea tray which required a lot of stretching to access it. Breakfast was good with a selection of cereals, fruits and pastries along... More 

Helpful?
Thank Elizabeth K
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2016 via mobile

After reading the reviews on here, I wasn't exactly looking forward to my stay. When I arrived, I found my room to be clean and tidy, bed very comfortable and room to be spacious Downside, I could hear next door quite clearly and doors banging.

Helpful?
2 Thank Tony R
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2016

Reversed into carpark in dark and car went over a ledge (unmarked) and became stuck. Had to be winched out and have car undercarriage inspected. No answer on "emergency" contact mobile no. on door at time. They said that they accept no liability for cars even though the carpark is unsuitable.

Helpful?
1 Thank Margaret B
Bournemouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2016

They upgraded our room but are hard to get hold of outside reception hours which resulted in people waiting over an hour to get in to their room. The room itself was decent enough and clean. The decor is very outdated.

Helpful?
1 Thank britt190
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2016

The Castle Hotel in Ely I booked through Booking.com and wasn't quite aware of some of the reviews on Trip Advisor at the time. It was with some trepidation that we came here but actually the room we had been allocated was clean, large and pleasant. One downside was that the coldest setting of the shower was so hot that... More 

Helpful?
2 Thank Fiona H
Liverpool, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 July 2016 via mobile

Rigsby's letting rooms in Rising Damp are palatial compared to The Castle Ely! There is not one plus point for this dump-dirty sheets,staff wouldn't change them and kept lying saying they had, but I took photos on the day I arrived and left after two nights of my weeks stay as I couldn't face another night of putting my own... More 

Helpful?
2 Thank cubajax

27 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
Official Description (provided by the hotel)
The Castle is located on the doorstep of Ely's historic town centre, just a few minutes walk. With 15 comfortable bedrooms, spread across three floors and a full English breakfast for guests to enjoy in the morning, what more could you want! ... more   less 

Additional Information about The Castle Hotel

Address: 50 New Barns Road, Ely CB7 4PW, England (Formerly Castle Lodge)
Region: United Kingdom > England > Cambridgeshire > Ely
Price Range: RM250 - RM469 (Based on Average Rates for a Standard Room)
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Priceline, Odigeo, Booking.com, Agoda and LateRooms so you can book your The Castle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Castle Hotel Ely
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Questions & Answers

Questions? Get answers from The Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1 was ground floor and quiet,”
 of 5 bubbles ginas219, 19 Nov 2016 | Read review
“Write down your door codes incase your smart phone battery dies!”
 of 5 bubbles paulbA6835GA, 29 Oct 2016 | Read review
“We had room 1, out of the way from the front door area & never heard a thing from other guests.”
 of 5 bubbles annegasson, 23 Oct 2016 | Read review
“Old staircase, may find difficult with mobility problems.”
 of 5 bubbles 78elizabethk, 18 Oct 2016 | Read review
“Book the Deluxe rooms which are very nice”
 of 5 bubbles fionah85, 14 Aug 2016 | Read review
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