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The Chester Grosvenor

2,633 reviews
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Traveller (642)
Room & Suite (310)
Dining (146)
Overview
  • Excellent72%
  • Very good17%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“la brasserie”(114 reviews)
“arkle bar”(53 reviews)
Free Wifi
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,633)Write a Review
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All reviewssimon radley restaurantla brasseriearkle barmichelin star restaurantturn down servicethermal suiteafternoon teacontinental breakfastdeluxe roombeautiful hotelmini bartable servicespecial occasionluxury hotelon arrivalporridgecar park
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1 - 5 of 2,603 reviews
Reviewed yesterday

Superb service from minute you arrive to time of departure, fantastic friendly efficient staff in all areas of hotel business 1st class service whole time of stay stayed many times will stay many more times

Review collected in partnership with this hotel
Thank spdutton
Reviewed yesterday via mobile

Visited from 14/02-16/02 and stayed in an executive room. The decor was lovely it was very classic British decor. The room was very comfortable and amenities were good. Service was a little hit and miss - on the first night we placed a drinks order...More

Thank Becky B
Reviewed 2 days ago via mobile

Visited this hotel in February with my daughter for a long weekend. Warm and welcoming staff, lovely room and great location. Breakfast was excellent. Did not experience dining at the Michelin star restaurant-maybe next time! Would thoroughly recommend this hotel.

Thank Darren K
Reviewed 3 days ago

We stayed in suite 202, which was too light at night due to street light coming in through the bathroom. The service was excellent with friendly smiling sfaff. The heating system in our room was poor with a very noisy fan.

Review collected in partnership with this hotel
Thank arthur134
Reviewed 3 days ago via mobile

Superb location. From the moment we arrived we were waited on hand & foot by polite & friendly staff. Our room was clean & bright with tea & coffee making facilities & a comfy bed. The room was cleaned daily. Both the continental & full...More

Thank Mark E
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded 2 days ago

Dear Mark E, I would like to thank you for such a great review, a pleasure to read and we are delighted that you could not fault your stay and enjoyed all of the fantastic amenities throughout. I cannot wait to share your kind words...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$197 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Chester
#1 Romantic Hotel in Chester
#3 Luxury Hotel in Chester
#11 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$197 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Chester
#1 Romantic Hotel in Chester
#3 Luxury Hotel in Chester
#11 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (642)
Room & Suite (310)
Dining (146)
Amenities (39)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
kevin s
27 November 2017|
AnswerShow all 3 answers
Response from jacqui m | Reviewed this property |
Valet parking hotel £8:50 fabulous
0
Votes
Janet B
3 November 2017|
Answer
Response from John B | Reviewed this property |
I do know that they are having a number of "special events" during December (I get email notifications on occasion) but i'm not sure exactly when these would be or if they are on a Saturday in early December. I'm sure the... More
1
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Room Tips
"We had a quiet third floor room at the rear of the property - deluxe executive"
Read review
"Front rooms have lovely Georgian street view but said to be noisy at weekend. We stayed midweek with no..."
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"Room 314 was very quiet with a view over the main street."
Read review
"Interleading rooms convenient for families."
Read review
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