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Hallmark Inn Chester

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Traveller (180)
Room & Suite (82)
Dining (10)
Overview
  • Excellent18%
  • Very good28%
  • Average20%
  • Poor18%
  • Terrible16%
Travellers talk about
“train station”(60 reviews)
“town crier”(8 reviews)
“city road”(9 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Conference Facilities
Housekeeping
3 Star accommodation
All hotel details
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Reviews (743)
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736 results
Traveller rating
136
192
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135
121
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LanguageEnglish
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136
192
152
135
121
Show reviews that mention
All reviewstrain stationtown criercity roadbreakfast was buffet stylestayed here for one nightwould stay againbreakfast was excellenttea and coffeecomfy bedshort breakpubzoo
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1 - 5 of 736 reviews
Reviewed 2 days ago via mobile

The lobby, communal toilets and lounge area were lovely but the bedrooms are atrocious! I had two single beds pushed together to make a double. The single beds had different sized headboards which made the bed look odd. This was quite the norm for the...More

Thank NatNatxo
Response from General M, Manager at Hallmark Inn ChesterResponded 2 days ago

Dear Guest Thank you for your feedback. I am so sorry for the issues you encountered during your stay. I have shared them with the team and we will always endeavour to improve. Constructive feedback such as yours is most useful to us from a...More

Reviewed 2 days ago via mobile

Hotel is next to train station, great pub next to it and taxi was only £3.50 to Center. A little dated but expected as its an old building. Has iron, hairdryer and tv in room. No bar in hotel, (but there is a pub next...More

1  Thank Ben B
Response from General M, Manager at Hallmark Inn ChesterResponded 2 days ago

Dear Guest Thank you for taking the time to leave a review about your stay with us here at The Hallmark Inn Chester. We are pleased to hear you enjoyed your stay with ourselves and thank you for your positive feedback. Myself and the team...More

Reviewed 3 days ago via mobile

Firstly we were supposedly upgraded to the hotel opposite to 4 star. However after a slow and painful half hour check in (we were the only customers!), this felt like a downgrade, one blamed the other building for not passing all the information across, although...More

Thank M C
Response from General M, Manager at Hallmark Inn ChesterResponded 2 days ago

Dear Guest Thank you for your feedback. I will be sure to pass this information over to the management of The Queen Hotel in Chester where you stayed. Yours sincerely

Reviewed 3 days ago via mobile

You won’t need a note pad here just write your reminders in the dust, I think they either sacked the cleaner (in my view that would be a good idea) or she lost her polish and hoover. This is up there with one of the...More

Thank Steve Y
Response from General M, Manager at Hallmark Inn ChesterResponded 2 days ago

Dear Guest Thank you for your feedback. I am so sorry for the issues you encountered during your stay. I have shared them with the team and we will always endeavour to improve. Constructive feedback such as yours is most useful to us from a...More

Reviewed 3 days ago

Friendly staff, upgraded on arrival, comfy bed, clean room and great buffet breakfast the next mroning. We arrived in the evening and the room was a good size with clean bathroom, tea and coffee facilities and proper room key.More

Thank 2woodys
Response from General M, Manager at Hallmark Inn ChesterResponded 2 days ago

Dear Guest Thank you for taking the time to leave a review about your stay with us here at The Hallmark Inn Chester. We are pleased to hear you enjoyed your stay with ourselves and thank you for your positive feedback. Myself and the team...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Meeting Rooms
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$47 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$47 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (180)
Room & Suite (82)
Dining (10)
Questions & Answers
Ask a question
berniep65
17 June 2018|
AnswerShow all 3 answers
Response from lukeleia | Reviewed this property |
Totally agree it’s a dump
0
Votes
LesleyinCITY
27 March 2018|
Answer
Response from Chris C | Reviewed this property |
our stay was great , staff were lovely & very helpful , we would stay again .
0
Votes
Al1966
3 March 2018|
AnswerShow all 2 answers
Response from v13kky |
There is one next door for £10 for the train station is £8.50 for 24 hours
0
Votes
Room Tips
"room was clean, good size, comfortable bed, shower worked well, tea and coffee facilities. Was able to relax"
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"Don't stay here"
Read review
"Go for a top one, hot in a heaywave, but quirky garret style, interesting."
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"Our room was at the front, on the first floor, with one window to open. Try and avoid staying on Chester..."
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