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Best Western Hallmark Hotel Chester Westminster

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Best Western Hallmark Hotel Chester Westminster
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836 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Hallmark Hotel Chester Westminster
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Showing 824: English reviews
Manchester, United Kingdom
Reviewed 16 January 2016 via mobile

We spent Friday and Saturday here on a deal. We enjoyed our stay but this hotel could offer so much more, the bar area was cold and dark with a TV showing darts & no music, we asked the bar man to put some back ground music on. The rooms were OK clean and comfy, it's in a great position...

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Helpful?
Thank Toddy5156
General M, General Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Dear Toddy5156 Thank you for taking the time to review our hotel and your stay, we are happy you enjoyed it and hope you will return again. Kind Regards

Reviewed 12 January 2016 via mobile

My husband and I stayed here for one night, as an after Christmas break. Having read some very negative reviews, I was very pleasantly surprised. The staff were very welcoming. Our executive room was spacious and clean and the bathroom was great. Immaculate. Hot towel rail, supplied toiletries and constant hot water. Parking was available at the next door pub...

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Thank Sutoo
General M, Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Dear Sutoo, many thanks for taking the time to leave feedback regarding your recent stay at BEST WESTERN Westminster Hotel, Chester. I am very pleased that you had a lovely stay and I shall pass on your kind comments regarding staff to our hotel team, much appreciated. Hope to welcome you back in the near future. Kind Regard BEST WESTERN...

Liverpool, United Kingdom
Reviewed 11 January 2016

Read some less than positive reviews but have to say that our stay was a very pleasant one, staff were welcoming and helpful, fast check in, decent rooms, clean and well appointed, had dinner in the restaurant and at around £10 per head it was very good value, even able to order in advance and just show up for it...

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Thank peter c
General M, Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Dear peter c, many thanks for taking the time to leave feedback regarding your recent stay at BEST WESTERN Westminster Hotel, Chester. I am delighted that as guests of Chester we accommodated and assisted in a most enjoyable stay. Hope we can welcome you back in the near future. Kind Regard BEST WESTERN Westminster Hotel, Chester.

London, United Kingdom
Reviewed 10 January 2016

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Thank Guy E
General M, Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

derbyshire
Reviewed 9 January 2016 via mobile

For all the negative reviews about this hotel, expectations must be really high. We are not sure what people want or expect from a hotel, we found this place fine maybe a bit old fashioned, but certainly not in need of renovation! In fact the hotel has character. The staff were lovely, the breakfast was perfect, the room was good...

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Helpful?
Thank xrayvonx
General M, Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Dear xrayvonx, many thanks for taking the time to leave feedback regarding your recent stay at BEST WESTERN Westminster Hotel, Chester. I am thrilled that you had a lovely stay, from start to finish. Looking forward to welcoming you back in the near future. Kind Regard BEST WESTERN Westminster Hotel, Chester.

Cwmbran, United Kingdom
Reviewed 4 January 2016

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Thank johnfP4406HB
General M, Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Lisbon, Portugal
Reviewed 3 January 2016

Across the road from the train station. Nice reception & staff. the room was large & the bathroom was great. Lots of biscuits with the in-room tea/coffee. Yeah! Staff were good enough to let me borrow their umbrella as it was chucking it down. Recommend

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Helpful?
Thank Adam M
General M, Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Dear Bazmartin, many thanks for taking the time to leave feedback regarding your recent stay at BEST WESTERN Westminster Hotel, Chester. I am very pleased that you had a lovely stay and hope we can welcome you back in the near future. Kind Regard BEST WESTERN Westminster Hotel, Chester.

Chirk, United Kingdom
Reviewed 29 December 2015

Hotel reception area and bar/dining rooms very nice. Stayed in an Executive Room. It was ok but really needed a good clean. Windows dirty, carpet not cleaned and bathroom a little dirty. Only there for one night and for the price could not really complain.

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Helpful?
Thank Bazmartin
General M, General Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Dear Bazmartin Thank you for your review. I have passed your points raised regarding your room cleanliness to our housekeeping manager to review as this is unacceptable, all of our rooms must be cleaned to a professional standard, prior to check in. We hope we will be able to welcome you back. Kind Regards

Grundisburgh, United Kingdom
Reviewed 28 December 2015

Earlier this year my wife and I had the misfortune of staying here.on a coaching holiday. The first room we were given was best described as a dungeon being below road level and looking out over a yard about 3 metres square with high walls all around. Having complained, the second room was identical, albeit now above road level. Having...

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Helpful?
Thank Tom C
General M, General Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Dear TomC Please accept my apologies and your complaint has been responded to via your booking company. Kind Regards

Brighton, United Kingdom
Reviewed 21 December 2015

Not up to modern standards. Staff were lovely, the parts of the hotel I visited were clean. The lounge area looks as tho it's been updated quite recently in a modern style that doesn't work with the rest of the public areas. The reception and other public rooms had a nice feel with lots of comfy chairs and tasteful richly...

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Helpful?
Thank Lisa H
General M, General Manager at Best Western Hallmark Hotel Chester Westminster, responded to this review

Dear Lisa H Thank you for taking the time out to write out a review for the hotel, we are very happy you enjoyed your stay and hope you will return again in the future, Kind Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western Hallmark Hotel Chester Westminster

Address: 63 City Road, Chester CH1 3AF, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: RM328 - RM690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hallmark Hotel Chester Westminster 3*
Number of rooms: 75
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Also Known As:
Best Western Chester
Chester Best Western
Best Western Hallmark Hotel Chester Westminster Cheshire
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hallmark Hotel Chester Westminster staff and other travellers.
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5 days ago
PONTYCLUN
over a year ago

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Questions? Get answers from Best Western Hallmark Hotel Chester Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere!”
 of 5 bubbles SnakeLondon, 23 Nov 2016 | Read review
“Do not stay here”
 of 5 bubbles dmbakker, 21 Nov 2016 | Read review
“Don't go !!”
 of 5 bubbles AndrewS239, 20 Nov 2016 | Read review
“make sure your not in a room or on a floor with squeaking floors”
 of 5 bubbles vitara07, 13 Nov 2016 | Read review
“We saw many rooms and none were good”
 of 5 bubbles sadiestock, 4 Nov 2016 | Read review
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