We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews the marco pierre white restaurant mpw restaurant double tree warm cookies hoole hall outdoor jacuzzi on arrival spa facilities presidential suite garden restaurant lovely hotel garden room great spa my partner building work lovely grounds relaxation room
Before even entering reception the staff were smiling at you, smiles and a warm cookie said it was going to be good. In the room was a lovely anniversary plate with small cake and then a glass of fizz with our meal showed they really...More
My partner took me here for 2 nights as a surprise for my birthday and it was really lovely... there was a slight hiccup when we arrived .. apparently our reservation had been cancelled, not that we knew a thing about this and after checking...More
Response from DoubleTreeChester, Guest Relations Manager at DoubleTree by Hilton ChesterResponded 3 weeks ago
Thank you for taking the time to share such a lovely review of your recent stay with us celebrating your birthday. We are all so pleased to hear that you time here exceeded your expectations.
It is great to hear that you took...More
My husband and I often stay here on a Sunday night, the hotel is located not far from Chester city centre in beautiful gardens. The rooms are quiet and comfortable and being Hilton honors members we always get upgraded to a better room. We often...More
Had a lovely time at Hilton, big thank you to billy who was extremely helpful, we came for my birthday and billy surprised us with different cakes, there was brownies and lemon curd they were delicious, with fruit aswell
Chose the location as our group of friends lives in different counties and this looked like a great central point to meet up and close to motorway. We booked afternoon tea in the Marco Pierre White Restaurant - service with Elisha was amazing, food was...More
Response from DoubleTreeChester, Guest Relations Manager at DoubleTree by Hilton ChesterResponded yesterday
Thank you for choosing to join us for afternoon tea at the Marco-Pierre White Steakhouse, and are delighted to hear that you have left us with such positive, lasting memories.
As the Steakhouse is located in our original manor house, it really is...More
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored …More18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from DoubleTreeChester | Property representative |
Thank you for your question. We have a number of different rates available to suit our travellers requirements. We do offer rates which are inclusive of breakfast. When booking online at the Hilton website... More
Thank you for your question. We have a number of different rates available to suit our travellers requirements. We do offer rates which are inclusive of breakfast. When booking online at the Hilton website these will be clearly be indicated as such.
If you require further assistance when reserving your room, please contact our in house reservations team either by telephone or by email, who will be delighted to assist.
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend... More
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend millions redeveloping a property to a very high standard and then don’t pay to dollar to get good management to run the place. I see it as very shortsighted as a good team could quite easily earn their salaries with extra sales i.e. it was hard work trying to order food and get more drinks!