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Macdonald New Blossoms Hotel

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#20 of 45 Hotels in Chester
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Macdonald New Blossoms Hotel
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1,681 Reviews from our TripAdvisor Community

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Showing 1,673: English reviews
Harrogate, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Spent weekend as party of eight, nothing too much trouble. Staff work so hard, very friendly. Shout out to Leigh on reception, very helpful. All staff lovely. Hotel beautiful, clean, comfortable. Food excellent. Location central, great local pubs and wine bars. Absolutely recommend.

Helpful?
Thank 79Clare152
1 review
Reviewed 1 week ago via mobile

Chose the hotel for its location but was very pleased upon arrival. Staff were friendly and helpful, had a small problem that was sorted out quickly and efficiently. Would stay here again if visiting the area in the future.

Helpful?
Thank Ph3sa
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms. Your feedback is much appreciated, I am delighted you enjoyed your stay and was able to take advantage of our great location within the heart of Chester. Your kind comments will be passed onto the team, who I am sure will be... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

Lovely stay, staff and Breakfast . When we arrived a window in our room was boarded up. This didn't affect us at all and we had no intention of complaining. However as soon as we walked into the room the phone rang and we were asked if we would like red or white wine as the room was not up... More 

Helpful?
Thank Debharry
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Macdonald New Blossoms. I am delighted you enjoyed your stay and I am extremely grateful for your kind words regarding my staff and the hotel. I am sorry to hear about the problem with the window, our maintenance team are in the process of... More 

Liverpool, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

Highly recommend Helpful staff , great room, perfect location just a short 10 minute walk from train station Great coffee machine in room along with robe slippers and water Really good value and very good time to go

Helpful?
1 Thank DMULL2
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Macdonald New Blossoms. I am delighted you enjoyed your stay with us and really do appreciate your kind words. Your feedback will be passed onto the team who I am sure will be thrilled. We really do have a perfect location and I am... More 

Lancashire
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago via mobile

Myself and my husband stayed here for the night along with other couples for a trip to the races. The hotel itself is quite acceptable and the room was satisfactory. The location is excellent, right in the centre. However, I went to make myself a pot of tea in the room only to find it already full with cold tea,... More 

Helpful?
Thank Rachel46Lancashire
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for your recent review regarding your stay with us at Macdonald New Blossoms in September. I am extremely disappointed to read that you won't be returning to the hotel for next year's races and that you didn't enjoy your recent stay with us. Unfortunately as a city centre hotel we do experience some noise especially over... More 

Leicester, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Was hoping for a nice traditional hotel in keeping the appeal of Chester.. but this hotel is just tired. The location is good, and the breakfast was lovely, they are the only 2 positives. We paid for dinner bed and breakfast, but during the week dinner is served in the tiny bar on very low tables so you cant get... More 

Helpful?
Thank LeicesterLou71
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Macdonald New Blossoms. Feedback is essential for any business especially hotels and I am extremely grateful for your comments and will take them on board. A full review of our dining experience will be carried out. We have an ongoing refurbishment plan at the... More 

Oxford, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago

New Blossoms is located actually right in the city centre. Parking was literally 100 yards away in the Grosvenor Centre car park. As always with Macdonalds the quality and quantity of the food was first class, with friendly and helpful staff. My only issue: arriving early afternoon we were asked to book dinner. However on arrival at the restaurant we... More 

Helpful?
Thank PatrickFG70
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Macdonald New Blossoms. I am delighted you enjoyed your stay and really do appreciate your kind words, I can assure you this will be passed onto the team too. I have recently taken on the role of General Manager at the hotel and I... More 

Syston, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago via mobile

We eventually found the hotel having to be permitted to go into the one way system under a manned barrier. No info about this given. There are double yellows outside the hotel, and it's best to park in the grosvenor centre. We payed £10 for 24 hours. Had to wait ten minutes before anyone arrived at reception! Very annoying as... More 

Helpful?
2 Thank GrahamB12
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Macdonald New Blossoms. I am disapointed that on this occasion we have failed to meet your expectations and I can assure you your feedback will be discussed in our next management meeting. A member of our reception team should have contacted you prior to... More 

Preston
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Went to Chester for my husbands 50th birthday, stayed at the new blossoms macdonald hotel. Lovely staff, great location within walking distance of main attractions in Chester, had breakfast and evening meal at n the restaurant food lovely, not lot of choice on evening menu but what's on offer is delicious. Can't park car at hotel but parking available at... More 

Review collected in partnership with this hotel

Helpful?
2 Thank T6919WEmariac
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear T6919WEmariac, Many Thanks for your very kind review of the Macdonald New Blossoms Hotel it is truly appreciated. It is always a pleasure to hear that our Guests enjoy our historic hotel and service we offer. Kind Regards, Steve Burley More 

Winsford, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

Can't believe such a hotel can exist in the very heart of Chester even boasting a four star category! Dated furniture, stained carpets, dirty room. There were even 3 long hairs in the bathtub as a welcome gesture! Told the receptionist who said he would inform the cleaning team. Massive improvement 3 hours later: from the 3 hairs there was... More 

Helpful?
2 Thank travel_eur0pe
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear travel_eur0pe Many Thanks for your recent review of the Macdonald New Blossoms Hotel. I always welcome guest feedback both positive and less so, could I ask that you contact my Guest Services Manager directly on his email (frontoffice.blossoms@macdonald-hotels.co.uk) so that he can personally investigate your concerns. Kind Regards Steve Burley More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Macdonald New Blossoms Hotel, part of the AA Hotel Group of the Year 2013/14 is a classical boutique hotel in the heart of the historic City of Chester, situated on the famous City Walls and near the Eastgate Clock Tower, said to be the second most photographed clock in England. First opened in 1650, you won't find another more historical hotel in Chester but you will find our hotel's period charm blends perfectly with modern luxury, creating the perfect environment to relax and unwind. Our elegant stylish and flexible function suites teamed with a city centre location, provide the perfect environment for a wedding, conference or event with free, unlimited WiFi powered by The Cloud for every delegate. Our Meeting and event promise will make sure you get the environment and dedicated team to meet all of your needs. When the business day is done, there's no better place for you to retire to than the new 1650 St Johns Restaurant where you'll dine on sensational food using fresh, quality ingredients, topped off with an excellent wine selection and friendly, personal service. Aiming to be one of the coolest new restaurants in Chester, enjoy our personally crafted 2-4-1 cocktails every evening between 5pm-7pm. The hotel has the perfect location to sample all the delights that Chester has to offer including shopping, Chester nightlife, Dee River cruises, the famous Chester Racecourse along with historical attractions such as The Rows and City Walls. A 15 minute trip will take you to the Chester Oaks Designer Outlet or Chester Zoo. ... more   less 

Additional Information about Macdonald New Blossoms Hotel

Address: St. John Street, Chester CH1 1HL, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: RM483 - RM1,269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald New Blossoms Hotel 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Macdonald New Blossoms Chester
Hotel Macdonald New Blossoms
Macdonald New Blossoms Hotel Chester, Cheshire
Hotel Style:
#2 Green Hotel in Chester
#12 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald New Blossoms Hotel staff and other travellers.
7 questions
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somewhere in the north of england
5 months ago

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Questions? Get answers from Macdonald New Blossoms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had four rooms, all spacious, comfortable and clean”
 of 5 bubbles 79Clare152, 4 Dec 2016 | Read review
“Not sure if any rooms have window views so, some might feel claustrophobic. Lift to our 3rd floor room fits 3 people if you breathe in.”
 of 5 bubbles grahamandjenny, 29 Oct 2016 | Read review
“Just take ear plugs, a must in any city hotel. Even 5 stars.”
 of 5 bubbles 301yvonnem, 25 Oct 2016 | Read review
“Don't bother choosing ...there are no good rooms”
 of 5 bubbles TORII, 25 Oct 2016 | Read review
“111 close to stairs and lift”
 of 5 bubbles SW0546, 13 Oct 2016 | Read review
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