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Macdonald New Blossoms Hotel

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#21 of 45 Hotels in Chester
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Macdonald New Blossoms Hotel
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1,750 Reviews from our TripAdvisor Community

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Showing 1,740: English reviews
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Liverpool, United Kingdom
Reviewed yesterday NEW

If you're in Chester I would avoid eating here, the food is abysmal, how they can asking the price they are asking is beyond belief. The staff who attended to us were lovely, they were very attentive and we couldn't fault them. We will not be going back to eat there again.

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Helpful?
Thank Rita P
Reviewed 3 days ago NEW

Having personally not visited Chester some 31yrs and my wife never going there before, we decided to celebrate her 40th there. We reviewed the hotels available and it became clear that parking in the city is an issue where ever you choose to stay. From the hotels we personally reviewed, we noted that Macdonalds New Blossoms Hotel had an offer...

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Helpful?
Thank Joseph S
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Macdonald New Blossoms. I am delighted you enjoyed your stay and appreciate the 5 star rating. Many future guests will find your review really useful. We really do have a great location set right in the heart of Chester with plenty to see and...

Stephentown, New York
Reviewed 4 days ago NEW

We loved staying right in the middle of it all, so close to the East Gate, superb shopping and dining, the Cathedral, the buses and train... The staff were lovely and the room was too. Climate control was excellent too - not always so, but here it was.

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Helpful?
Thank Kim M
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms. I am delighted you enjoyed your stay with us at appreciate the 5 star rating. We really do have a great location set in the heart of Chester, so I am so pleased you were able to take full advantage of everything...

Huddersfield, United Kingdom
Reviewed 6 days ago NEWvia mobile

Went to this hotel for one night, when we arrived there was no key cards for the rooms so the staff had to let you in your room every time you wanted to go in as the door system was down, not a problem could happen to anyone, but the bar service was terrible, you had wait and then go...

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Helpful?
Thank nigel c
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms Hotel. I am disappointed that you didn't enjoy your stay with us, as you have mentioned we did have a technical problem with our IT which resulted in the hotel being unable to produce room keys and we hope to have this...

Reviewed 1 week ago NEWvia mobile

Conveniently located in the heart of Chester this is the place to be for easy access to the night life and amenities of the city. Its grandeur feels somewhat faded and it amenities less than you would expect of a modern hotel (e.g. limited bar) but they make up for it with friendly staff and good service. Our room was...

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Helpful?
Thank Marc G
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms Hotel. I am delighted you enjoyed your stay and appreciate the 4 star rating. We really do offer a great location, set right in the heart of Chester providing easy access to shops, all the tourist attractions ,restaurants, and nightlife. I appreciate...

Sale
Reviewed 1 week ago via mobile

We stayed here for 4 nights including our wedding night. We got a later train than expected but the staff were happy to put our dinner reservation back for us. The room was a good size and there were even congratulation cakes and a bottle of prosecco in the room. Dinner in the restaurant was lovely and the table had...

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Helpful?
Thank Louise D
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Firstly congratulations on your recent marriage, thank you for taking the time to review your stay with us at Macdonald New Blossoms Hotel. I am delighted we were able to make your stay a special one, my team and I strive to generate magic movements for our guests, ones that they will remember and treasure for ever especially...

Zurich, Switzerland
Reviewed 1 week ago

It's an old hotel in the center of Chester. Friendly welcome and fast check-in. You can sense the age of the hotel on the way to your room. Very tiny elevator. Lots of stairs up and down to your room. The rooms are OK.The bathroom is very small and you can see clearly the years since the last restoration. But...

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Helpful?
Thank snowrover
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms. I am delighted you enjoyed your stay and your comments will be passed onto the team. The hotel is the oldest hotel in the city dating back to 1650 it really is a stunning building. No two bedrooms are the same with...

Altrincham, United Kingdom
Reviewed 1 week ago

Ok it's now 12.30 am and I'm wide awake not because of the noise of revellers outside, which was expected, but I'm afraid if I turn over in bed that I'll fall out, it must barely qualify as a double bed. On arrival we new access was an issue but we checked in early and left our luggage in reception...

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Helpful?
Thank NCatte
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms Hotel. I am extremely disappointed to hear that you didn't enjoy your stay with us, I will be investigating your comments personally. The £10 credit is issued to all guests who book directly with Macdonald Hotels via our website. This credit is...

Derby, United Kingdom
Reviewed 1 week ago

No indication given prior to arrival to the lack of level access to the hotel. When I asked where it was was asked if I needed the ramp, was in reception by this point, question seemed pointless! On departure not offered this service despite it being the same member of staff. First room, 1st 2 keys didn't work, waited over...

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Helpful?
Thank BarbaraK10UK
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms Hotel. I am disappointed to read your comments and to find that you didn't enjoy your stay with us. I can assure you your comments will be discussed with the management team in our morning meeting. We want nothing more than for...

Doncaster, United Kingdom
Reviewed 1 week ago via mobile

I stay here through business on a regular basis, I have to say the staff are amazing ! I'm always greeted by a friendly face on reception by Adam Sambell along with a number of other regular reception staff, Katie is often on evening and breakfast duties in the restaurant and always acknowledges my preference for both evening and breakfast...

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Helpful?
1Thank Helen C
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Macdonald New Blossoms. I am delighted to hear that you are a regular guest, your support is most appreciated. My and I do everything we can to make our guests feel at home especially if returning on a regular basis. You feedback has been...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Macdonald New Blossoms Hotel, part of the AA Hotel Group of the Year 2013/14 is a classical boutique hotel in the heart of the historic City of Chester, situated on the famous City Walls and near the Eastgate Clock Tower, said to be the second most photographed clock in England. First opened in 1650, you won't find another more historical hotel in Chester but you will find our hotel's period charm blends perfectly with modern luxury, creating the perfect environment to relax and unwind. Our elegant stylish and flexible function suites teamed with a city centre location, provide the perfect environment for a wedding, conference or event with free, unlimited WiFi powered by The Cloud for every delegate. Our Meeting and event promise will make sure you get the environment and dedicated team to meet all of your needs. When the business day is done, there's no better place for you to retire to than the new 1650 St Johns Restaurant where you'll dine on sensational food using fresh, quality ingredients, topped off with an excellent wine selection and friendly, personal service. Aiming to be one of the coolest new restaurants in Chester, enjoy our personally crafted 2-4-1 cocktails every evening between 5pm-7pm. The hotel has the perfect location to sample all the delights that Chester has to offer including shopping, Chester nightlife, Dee River cruises, the famous Chester Racecourse along with historical attractions such as The Rows and City Walls. A 15 minute trip will take you to the Chester Oaks Designer Outlet or Chester Zoo. ... more   less 

Additional Information about Macdonald New Blossoms Hotel

Address: St. John Street, Chester CH1 1HL, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: RM437 - RM1,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald New Blossoms Hotel 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Macdonald New Blossoms Chester
Hotel Macdonald New Blossoms
Macdonald New Blossoms Hotel Chester, Cheshire
Hotel Style:
#2 Green Hotel in Chester
#12 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald New Blossoms Hotel staff and other travellers.
7 questions
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somewhere in the north of england
9 months ago

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Questions? Get answers from Macdonald New Blossoms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are legitimately celebrating a special occasion, let the staff know as they will do their best to make your stay the best they can.”
 of 5 bubbles W9978AFjosephs, 23 Mar 2017 | Read review
“Not at the front of the hotel”
 of 5 bubbles NCatte, 18 Mar 2017 | Read review
“Don't if you have problems with stairs or tiny lifts (3 people max)”
 of 5 bubbles BarbaraK10UK, 16 Mar 2017 | Read review
“room 114 on 2nd floor”
 of 5 bubbles tramp666, 12 Mar 2017 | Read review
“Steps to enter the hotel, not sure if there is a wheelchair access point although there are lifts to every floor.”
  • double room on first floor, en suite behind
 of 5 bubbles aimeea180, 4 Mar 2017 | Read review
5 of 5