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Mercure Chester Abbots Well Hotel

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Traveller (188)
Room & Suite (69)
Dining (15)
Overview
  • Excellent23%
  • Very good37%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“park and ride”(186 reviews)
“privilege room”(16 reviews)
“health club”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,737)
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1,719 results
Traveller rating
414
582
409
200
114
Traveller type
Time of year
LanguageEnglish
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414
582
409
200
114
Show reviews that mention
All reviewspark and rideprivilege roomhealth clubleisure facilitiesevening mealbar pricescity centresteam roomcheshire oaksminute drivestayed here for two nightstea and coffeetwo night stayenjoyable stayweekend breakyogurtzoo
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1 - 5 of 1,719 reviews
Reviewed yesterday

Rate given subject to Promotional rate, if you get this it is value for money. Booked this hotel whilst visiting Chester for the weekend. On approach the hotel does look somewhat like a motel with a very large car park at the front, amble cars...More

Thank Sarah J
Reviewed 2 days ago

After travelling hours for a working weekend in Chester I arrived to be advised the room was not booked through an overbooking error on trip advisor and downgraded to a smaller room even after a confirmation email was sent. The décor is outdated and tired,...More

Thank Kate P
Reviewed 3 days ago via mobile

Currently staying here for one night in a classic room. It's lovely, the room is clean the bed is massive! Friendly staff and lovely facilities including bar area and spa that is free to use. Free parking aswell. Outside is a park an ride £2...More

Thank rachie35
Response from Louis M, General Manager at Mercure Chester Abbots Well HotelResponded yesterday

Dear rachie35; First of all let me start by wishing you on the hotel behalf and its staff an happy birthday! I hope that you enjoyed your time with us. Many thanks for your kind words; very much looking forward your next visit. Kind regards

Reviewed 4 days ago via mobile

Booked to stay at this hotel as a treat for me and my girlfriend. The receptionist upon arrival was very pleasant which was great. Decor around the bar was also good. But when getting to our room I was disappointed from there on in. For...More

Thank Cmpritch30
Response from Louis M, General Manager at Mercure Chester Abbots Well HotelResponded 2 days ago

Dear Cmpritch30, Thank you for taking the time to tell us about your experience at the Mercure Chester Abbots Well Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important...More

Reviewed 6 days ago via mobile

Well I use Accor hotels all year round and have been for the last 4 years and this was the worst hotel I’ve ever stopped in.To sum up it needs a complete refurbishment or knocking down. When we arrived I had to pinch myself as...More

1  Thank Austin E
Response from Louis M, General Manager at Mercure Chester Abbots Well HotelResponded 5 days ago

Dear Austin E, Thank you for taking the time to tell us about your experience at the Mercure Chester Abbots Well Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive...More

View more reviews
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$66 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#17 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
Details
Price range
US$66 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#17 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (188)
Room & Suite (69)
Dining (15)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Andrew M
9 July 2018|
Answer
Response from kennethbarker | Reviewed this property |
We did not use the pool and unfortunately this information is not advertised on the sites we saw. We overheard, so we cannot confirm this information, that the pool is used by a local swimming group so it would be best to... More
0
Votes
Leanne R
3 July 2018|
AnswerShow all 4 answers
Response from 391ClaireB | Reviewed this property |
Sorry but did not use spa
0
Votes
Lcm91xx
19 March 2018|
Answer
Response from kez482 | Reviewed this property |
Yes they do
0
Votes
Room Tips
"Request a superior room/refurbished. Use the Park & Ride to get into Chester."
Read review
"Don't expect too much and you will be fine"
Read review
"Cant imagine there are any exceptional one"
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"Quiet rooms around far side 146/246 but bit of a treck"
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