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Grosvenor Pulford Hotel & Spa

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Traveller (557)
Room & Suite (314)
Dining (56)
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Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“nelsons bar”(107 reviews)
“spiral staircase”(54 reviews)
“ciro's brasserie”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,808)
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1,797 results
Traveller rating
1,079
456
162
58
42
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1,079
456
162
58
42
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All reviewsnelsons barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionfrom start to finishreception area
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1 - 5 of 1,797 reviews
Reviewed yesterday via mobile

I enjoyed afternoon tea here with my Mum. We both thought it was beautifully presented and tasted superb. The staff were all friendly yet professional. An excellent value for money afternoon tea and I highly recommend it!

Thank Tina K
A TripAdvisor Member
11
Reviewed 3 days ago via mobile

We’ve got a 6 month old baby and we came away for a relaxing night...kept awake all night with music downstairs. Terrible response from reception ‘the website does say it can be noisy’ stay away from this place if you want sleep !!More

1  Thank A TripAdvisor Member
Response from Joe D, General Manager at Grosvenor Pulford Hotel & SpaResponded 2 days ago

Thank you for sharing your review! We do take our guests feedback on board in ordered to continually improve our products and services as you are aware we are a full service hotel hosting events, weddings and spa breaks it is difficult for us to...More

Reviewed 6 days ago via mobile

We attended a family wedding here at the end of April. I was really impressed with their while organisation of the day. One of the best hotel weddings I've been to. Rooms were a little on the small side for the price but that is...More

1  Thank KateAndy89
Response from Joe D, General Manager at Grosvenor Pulford Hotel & SpaResponded 3 days ago

Dear KateAndy89, Thank you for your wonderful five-star review! It is lovely to read its one of the best hotel weddings you've been to, and that you were really impressed with the whole organisation of the day. Hopefully we will welcome you back soon, and...More

Reviewed 1 week ago

We had a recent very enjoyable stay. The staff were first class. We booked a 3 night stay. On the first day we were unable to access the room. Reception told us the most common reason is mobile phone erasing in formation from electronic key....More

2  Thank davidsenior13
Response from Joe D, General Manager at Grosvenor Pulford Hotel & SpaResponded 5 days ago

Dear davidsenior13 Thank you for your review of Grosvenor Pulford Hotel and Spa. It is great to learn that you have had a very enjoyable stay with us and you found our staff “first class” I am sorry if you had difficulties with your room...More

Reviewed 1 week ago via mobile

Stayed here for a midweek spa break, the service and food were exceptional, the staff couldn’t of been more welcoming. Had a very relaxing time and would recommend it to anyone looking for a spa break.More

Thank Linzi515
Response from Joe D, General Manager at Grosvenor Pulford Hotel & SpaResponded 1 week ago

Dear Linzi515, Thank you for your five-star review of Grosvenor Pulford Hotel. It is lovely to read you liked all the services of the hotel, that the staff were welcoming. Great food, attentive staff and stylish surroundings are our hallmarks so it is good to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$99 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$99 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (557)
Room & Suite (314)
Dining (56)
Pool & Beach (11)
Amenities (30)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Karolina P
8 April 2018|
Answer
Response from Nathan G | Property representative |
Hello I can advise the leisure facilities are complimentary for guest that are staying at the hotel. Kind Regards Nathan Gilmartin Guest Service Manager
1
Vote
10 November 2017|
AnswerShow all 3 answers
Response from NelsonNW | Property representative |
Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
0
Votes
Vikki P
7 October 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
The pool is available to guests free of charge. Treatments have to be paid for.
1
Vote
Room Tips
"Ask for the best room in the hotel first."
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"Away from retaurants"
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"Stayed in Superior room 74-Beautiful and spacious"
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"Ask for a rooms with great views of the countryside."
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