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Message from TripAdvisor: Unfortunately, due to a fire on site, Gateway to Wales Hotel & Leisure Club is currently closed, and bookings have been suspended until further notice.

Gateway to Wales Hotel

534 reviews
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Traveller (83)
Room & Suite (135)
Dining (18)
Overview
  • Excellent20%
  • Very good33%
  • Average23%
  • Poor14%
  • Terrible10%
Travellers talk about
“days hotel”(32 reviews)
“leisure club”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (534)Write a Review
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Traveller rating
109
168
124
78
54
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Time of year
LanguageEnglish
109
168
124
78
54
Show reviews that mention
All reviewsdays hotelleisure clubblue planet aquariumsteam room and saunasmall poolnorth waleswell equipped gymwould stay againmain roadcheshire oakslick of paintfriendly hotelvery pleasant staystayed here for one nightdouble roomcourse mealbuffet style
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1 - 5 of 533 reviews
Reviewed 2 weeks ago via mobile

Visited here for one night only (thankfully). Beds were uncomfortable and heating was broken in the room so it was very hot during the night. Breakfast took ages and were things unavailable like no sausages

Thank Bgc1968
Reviewed 8 December 2017

On arrival we were told that we had to wait till 2pm to check in - it was 20 mins to go however if we wanted to pay 10.00 we could check in......so 2pm arrived only to find they didn't have my booking although i...More

Thank lulu890
Reviewed 7 December 2017

First impressions weren't great. Insufficient parking. Attractive reception area but unprofessional reception staff, complaining about other guests and sent us off to Cheshire Oaks without the key we needed to claim 10% off. 13 mile round trip and 30 min unnecessary travel as a result....More

Thank Samblackcrow
Reviewed 26 November 2017 via mobile

It makes me laugh that people are moaning so much about this hotel on here! It’s so cheap to stay in, circa £30 per person per night for b&b ....... it’s not going to be 5* luxury!!! But for that price, it represents good value...More

1  Thank Charlottelou
Reviewed 21 November 2017

Friendly, helpful staff. Hotel accepts dogs and there is a nice little park across the road for walkies. Generous breakfast provision and great service. Guests with pets are usually given ground floor rooms - a bonus for anyone with mobility issues.

Review collected in partnership with this hotel
Thank cpike_383367
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Conference Facilities
Business Centre with Internet Access
Banquet Room
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$68 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Chester
#8 Business Hotel in Chester
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$68 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Chester
#8 Business Hotel in Chester
Room types
Non-Smoking Rooms, Suites
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Traveller (83)
Room & Suite (135)
Dining (18)
Pool & Beach (14)
Hotel & Grounds (95)
Bathroom (13)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
happi_red
6 October 2017|
AnswerShow all 2 answers
Response from 59Kevin2013 | Reviewed this property |
Sorry cannot remember.
0
Votes
mellow52
19 March 2017|
Answer
Response from David W | Reviewed this property |
It's about 15 minutes drive away, 5-10 minutes longer if traffic.
-1
Votes
Room Tips
"situated next to the m56 - rooms on the back could be quieter - but when an event is on then it is all noisy."
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"Rooms on same side as 111 are quieter."
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"Earplugs are a must. Try to avoid ajoining rooms."
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"Avoid the main road side"
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