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Holiday Inn Express Chester - Racecourse

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Traveller (167)
Room & Suite (98)
Dining (18)
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Overview
  • Excellent31%
  • Very good44%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“race course”(126 reviews)
“railway line”(49 reviews)
“beans”(66 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Pets Allowed
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Chester - Racecourse
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Chester - Racecourse
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,448)
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1,413 results
Traveller rating
445
588
252
81
47
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445
588
252
81
47
Show reviews that mention
All reviewsrace courserailway linebeanscity centrewhite horserefurbished roombudget hotelfree breakfastfree car parkhot drinksexcellent locationthird floorthe sofa bedshort walkreception staffyogurtwould stay again
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1 - 5 of 1,413 reviews
Reviewed today via mobile

The location is very successful, near the historical centre, shops and bars, restaurants. Theta are very comfortable beds and pillows, modern rooms, but small choice of dishes. For example, porridge was not cooked, but ready for eating after 5 minuets in the hot water ,.....More

Thank Olga L
Hotel's Favourite
Reviewed 11 March 2018

5 of us stayed here last night (mature ladies) perfect for the city centre. Checked in early one room was ready so went to leave all our bags in so we could walk back to the city centre for lunch, the other room we were...More

2  Thank TheMonkee
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded 14 March 2018

Thank you for taking the time to review. We hope to welcome you back in the near future to experience one of our newly refurbished rooms once again, I will also pass your kind comments on to to the reception staff, especially Emma, who I...More

Reviewed 2 days ago via mobile

Very good service by the staff. Was checked in easily and quickly. Room was very clean however there was a mould in the bathroom which could have been cleaned fully. (Rooms on first floor are due for refurbishment in the near future). Shower was very...More

Thank Ashley F
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded yesterday

Thank you for reviewing our hotel. Our rooms on 1st floor are currently being refurbished, and are due to be finished by the end of the year. Apologies that you did not find the bed very comfy, we have recently replaced them all, so it...More

Reviewed 2 days ago via mobile

Stayed at this hotel numerous times. Good location for city centre, rooms quite small and minimalistic, would only recommend for one or two nights. The housekeeping staff tried to enter our room at 7am "There's someone in there" and then called again at 10am when...More

Thank y4yvonneM
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded yesterday

Thank you for your review. Please accept my apologies that housekeeping disturbed you in the morning - I will pass the message on and make sure it does not happen again. We hope to welcome you back to the hotel soon

Reviewed 2 days ago via mobile

Can I say a huge thank you to David and Alan who made our stay at the hotel an excellent experience. They were very friendly, funny and kind. See you next year 😊The beds and pillows were very comfortable and breakfast was delicious 🍳

Thank Lauraine M
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded yesterday

Thank you for your lovely review, we are glad you enjoyed your stay with us. We look forward to seeing you next year! :-)

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast Available
Things to do
Bar/Lounge
Details
Price range
US$66 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Chester
#14 Romantic Hotel in Chester
Room types
Non-Smoking Rooms
Details
Price range
US$66 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Chester
#14 Romantic Hotel in Chester
Room types
Non-Smoking Rooms
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Traveller (167)
Room & Suite (98)
Dining (18)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rachel Y
16 June 2018|
AnswerShow all 3 answers
Response from LindaBSevenoaks | Reviewed this property |
Need to contact hotel direct
0
Votes
Sonia S
6 May 2018|
AnswerShow all 5 answers
Response from Monsieur1806 | Reviewed this property |
Not that I recall
0
Votes
ynysalex
11 January 2018|
AnswerShow all 5 answers
Response from Lucy H | Property representative |
Hello Apologies we have only just seen this, you can order takeaway and collect from the driver at reception for any future bookings. Lucy Hammond Revenue and Sales Executive
0
Votes
Room Tips
"Get a room overlooking the racecourse"
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"rooms away from the lifts are close to the railway line. rooms at the front of the hotel overlook a busy road"
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"Rooms on the racecourse, not road, side."
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"Budget rooms but luxury prices"
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