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Crowne Plaza Chester

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Traveller (197)
Room & Suite (130)
Dining (43)
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Overview
  • Excellent47%
  • Very good36%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(97 reviews)
“car park”(210 reviews)
“executive room”(89 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Chester
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Chester
Special Offer: Book Direct and Save
Hotel deals
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Nearby Hotels
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Reviews (1,847)
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1,808 results
Traveller rating
826
657
214
58
53
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826
657
214
58
53
Show reviews that mention
All reviewsthe club loungecar parkexecutive roomcity centrewelsh hillsexcellent locationreception stafflovely hotelbar areahotel restaurantthird floorleisure facilitiesbars and restaurantsrace courselittle touchessaturday nightchecking out
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1 - 5 of 1,808 reviews
Reviewed 2 days ago via mobile

Arrived early due to last minute change of plans, asked only to park the car and return later to check in. Staff found this unacceptable and moved mountains to find us a room there and then. Nothing too much trouble here - and everything from...More

Thank JPeter R
Hotel's Favourite
Reviewed 4 weeks ago via mobile

We booked one night in the Crowne Plaza ahead of the Chester Half Marathon. Some of the most friendly reception staff we’ve seen for a long time (We do a fair few races and stop at many hotels). Our room was ready 3 hours ahead...More

Thank davidl_uk
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 3 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. We hope the marathon went well for you and that we will see you back...More

Reviewed 3 days ago

Visited here for a couple of days and stayed in a business room, the room decor was a little tired but generally ok. The shower though was poor and lacked pressure and was the old type. We did not eat at the Hotel as we...More

Thank RealityCheck2013
Reviewed 1 week ago

Some rude guests abused the facilities in the club lounge tonight. I had great sympathy for the staff who had to manage this. Thank you to Emma and the reception staff who made sure my stay was not spoiled by those inconsiderate guests. Emma your...More

Thank Cynthia H
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 5 days ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Please accept our apologies that your experience in the club lounge was not the best...More

Reviewed 1 week ago via mobile

This hotel is ideally placed for a visit to Chester, it’s not the best looking Crowne plaza, and looks mor like a multi story car park. So it hasn’t got that romantic feel. Staff are very welcoming, and friendly , the room was tired and...More

Thank Jan S
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 5 days ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Please accept our apologies for the experience with your room but we are glad to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$117 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$117 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (197)
Room & Suite (130)
Dining (43)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
geopost
21 March 2018|
AnswerShow all 4 answers
Response from D4799BHtomb | Reviewed this property |
Yes there is and they provide slippers
0
Votes
Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
Vote
Room Tips
"do not book the club lounge until it's been rectified as to who is responsible for keeping the lounge..."
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"I suspect most rooms would be quiet as they are air conditioned and have double glazing."
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"Any rooms are good"
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"All seem to be pretty good"
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