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Brilliant stay Mark very hospitable guy. Rooms were clean and he made sure we and another family had a bunk room to ourselves so more like a family room in the backpackers. Spread the other guests out so wherever possible we all had own rooms....More
Don't book via website 3 hour drive to only be told they were already booked up, and then blames it on new website don't even know if I have deposit back. Atrocious customer service.
Would not recommend,
Response from thegreenhousenewquay, Manager at The Green House Surf LodgeResponded 23 March 2017
This guest booked through booking.com who had managed to double book our rooms on a few occasions. We were very surprised to see these guests and immediately took the issue up with booking.com who responded positively.
My partner and I stayed here for a night whilst on a surf break.
When we arrived we were greeted by the owners brother and father, both very welcoming but it felt a little as if we'd wandered into a family home rather than a...More
Great few nights in The Green House - epic location close to town but yet, quiet street to still get a bit of rest. Bed was super comfy too! Mark was super helpful and friendly, all round great host - will be back. Definitely recommend...More
My cousin who at the time was living in London and set this trip up for us. She mentioned Mark had been very good at keeping up correspondence with her. When we arrived in Newquay late in the day, Freddie was waiting for us. Luckily...More