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Tregenna Castle Resort

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Tregenna Castle Resort
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2,563 Reviews from our TripAdvisor Community

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Showing 2,529: English reviews
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Cardiff, United Kingdom
Reviewed yesterday NEW

Although we have stayed (and reviewed) Tregenna Castle on a good few occasions previously I had to write a review of our most recent stay. We have just returned home and to say we were reluctant to leave is a huge understatement. We have always booked West Wing Seaview rooms all of which have been lovely, this time we were...

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Helpful?
Thank LCAG
Stockport, United Kingdom
Reviewed 2 days ago NEW

Sadly, I could only stay 1 night. The hotel is certainly a grand affair and although originally a family home it had a feeling of grandeur. The room I had is enormous with an equally large bathroom. The staff were helpful and the hotel very clean. It is close to the centre of St.Ives but be prepared to walk uphill...

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Helpful?
1Thank Geoffrey T
Liskeard
Reviewed 3 days ago NEWvia mobile

My Daughter stayed here on the 14th as a anniversary treat but , your not allowed to sleep in this Hotel.My daughter was up all night because there was rouwing all night next door to them .food good situ ,Good view outstanding, Consideration unbelievably lacking .My daughter went to reception in morning with no sleep and complained they didn't care...

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Helpful?
Thank Philip G
Swindon
Reviewed 6 days ago NEWvia mobile

We stayed for 3 nights in a superior Seaview room. There was nothing superior about it!! Tired and old fashioned. Uncomfortable bed. No hot water for a shower despite asking reception if someone could fix it several times. They claimed to have sent maintenance up but it made no difference. Staff were rude, especially on reception. Breakfast was cold and...

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1Thank Shele121
Dawlish, United Kingdom
Reviewed 6 days ago NEW

We returned to the Tregenna for the second time this year, the first between chrismas and the New Year, i have reviewed previously. We booked this return stay to celebrate our 34th wedding anniversary - As always we have found the staff to be pleasnt and helpful. Ww were fortunate enough on this occasion to have one of the refurbed...

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1Thank kevmogg
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

Congratulations on your 34 years of marriage. Thank you for all your fantastic comments on your second stay with us. We are delighted you found your room to be spacious, warm and have a rustic charm about it. Our staff will take pleasure in reading that you found them to be pleasant and helpful In keeping with other restaurants we...

Taunton, United Kingdom
Reviewed 1 week ago

Room was dirty, no heating in the bathroom, no towel rails. The over basin light and shaver socket was so high that even my 6'6" tall son-in-law couldn't reach it! Food was poor. I had a crab cake but there was no evidence of any crab. The rest of the food left a lot to be desired. On arrival I...

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Helpful?
1Thank suziallen2017
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

Thank you for taking the time to review our resort on your recent stay. The original sash windows do lend themselves to occasional drafts, however our friendly, polite and helpful staff are on hand to provide additional room heaters if required. Our chefs have recently been praised for the high standard of presentation for the dishes that they prepare and...

Berkshire
Reviewed 1 week ago

You can't fault the excellent customer service, especially from Andy and Gill. We accidentally booked the wrong dates so they helped us out. That made it very difficult to complain about the worst bed and bedding I have ever experienced in 45 years of travelling. The bed was 2 singles pushed together Covered with a king size sheet only all...

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1Thank SarahMulvany
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

We are a popular 3 star family friendly resort with facilities available for children of all ages. It is a shame that you decided not to mention your concerns during your stay as our staff would have delighted in ensuring that you received the night’s sleep you expected. We are grateful to you for your kind comments regarding our excellent...

Stoke-on-trent, United Kingdom
Reviewed 1 week ago via mobile

What a superb place to hold a wedding, check in was so easy and our room had a beautiful sea view. Breakfast was ok nothing special and could be improved all staff were very polite and couldn't do enough for you. Every where was clean, as it should be. The wedding breakfast was absolutely fantastic and so was the buffet...

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1Thank Julie P
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

Thank you for your kind comments in your review for the recent wedding you attended. Our staff will be grateful to read your compliments. We hope to look forward to welcoming you back again sometime soon.

Reviewed 2 weeks ago via mobile

Had to queue at reception to gain access for room allocation. After filling out illegible information on reception form was given key. After entering room which was dated technology at best entering the room I found no suitcase stand. The only place was the sofa of the bed. The wardrobe was dated and adequate. No writing paper or writing implement...

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Helpful?
1Thank Tony C
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

We are sorry our resort did not meet your expectations. It is also disappointing that you decided not to mention any of your concerns during your stay, allowing us the opportunity to investigate the reasons why you did not like your room. We consider very carefully prices for our bedrooms and self-catering properties and comparisons can be made online with...

Cirencester, United Kingdom
Reviewed 2 weeks ago

If you are looking for a hotel that needs money spending on it to bring it in to the now century, then this is the place for you. Its very over priced for what you get. The rooms (we stayed in three different rooms) are dirty, dusty, windows never been cleaned, there is no air, it's very stuffy, dark and...

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3Thank H0wdifficultcanitbe
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

We appreciate you taking the time to review your recent stay at our resort. Our 242 year resort most definitely has history and it is unfounded to describe it as ‘dated’. We consider very carefully prices for our bedrooms and self-catering properties and comparisons can be made online with other hotels in the St Ives area to find that they...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more   less 

Additional Information about Tregenna Castle Resort

Address: Treloyan Avenue, St Ives TR26 2DE, England
Region: United Kingdom > England > Cornwall > St Ives
Price Range: RM645 - RM1,298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tregenna Castle Resort 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Tregenna Castle Resort St Ives, Cornwall
Hotel Style:
#4 On the Beach Hotel in St Ives
#9 Family Hotel in St Ives
#9 Romantic Hotel in St Ives
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Questions & Answers

Here's what travellers have asked, with answers from Tregenna Castle Resort staff and other travellers.
10 questions
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Colorado
St Ives, United Kingdom
5 months ago
5 months ago
somerset
over a year ago

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Questions? Get answers from Tregenna Castle Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West Wing sea view rooms have incredible views, well worth paying the extra.”
LCAG, 28 Apr 2017 | Read review
“sea facing rooms are higher priced but are the ones refurbed first”
kevmogg, 23 Apr 2017 | Read review
“There aren't any!”
H0wdifficultcanitbe, 13 Apr 2017 | Read review
“I just tried on line and got lucky”
sheilaReigate, 9 Apr 2017 | Read review
“Rooms are all same size but the sea view is worth the extra money”
cornished, 22 Mar 2017 | Read review
5 of 5