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The Ship and Castle Hotel

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408 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Reviewed 4 days ago NEW

the staff were very good food exellent for price I was given a nice room with a view .Being on my own I usually get a room on the top floor at the back,so this was a lovely suprise .thankyou for making my break so good ,I will be back .

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Helpful?
Thank philaline67
AUCKLAND
Reviewed 14 December 2016

We were on a Shearings tour of St Mawes and the Gardens of Cornwall. The hotels setting is delightful but the rooms are tired and in need of an upgrade. Our room phone did not work and the room's lighting was inadequate. It poured with rain on one of our nights and the room leaked like a sieve. The manager...

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Helpful?
2Thank HACKER69
186PeterS186, General Manager at The Ship and Castle Hotel, responded to this review

Thank you so much for your review. I'm really pleased you enjoyed the food at the hotel, and found the staff friendly and helpful. I'm sorry you encountered some issues with your room during your stay. Kind Regards Peter

Leighton Buzzard, United Kingdom
Reviewed 11 December 2016

Just returned from The Ship and Castle on a 5day holiday with Shearings. At the moment there is building and decorating work going on floor 2. Not just a quick paint but the rooms are being refurbished and the smell of paint and the dust was every where. We counted 10 workmen in the hotel. Check before you book.

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2Thank lawrencewhite2
186PeterS186, General Manager at The Ship and Castle Hotel, responded to this review

Hi and thank you for taking the time to review your recent stay at the Ship & castle Hotel. We do have refurbishment work to our bedrooms at present which is completed this week. I'm sure you will agree this is a good sign that the hotel is undergoing such works to improve bedrooms in our hotel. But also I...

Badsworth, United Kingdom
Reviewed 25 November 2016

This holiday was booked on one of Shearings coach holidays. The hotel is in a lovely position right on the quay side.A very friendly comfortable hotel with excellent food. The weather was reasonable for the time of the year a few showers but nothing to spoil the outings. On Tuesday morning a very enjoyable trip along the River Fal landing...

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Helpful?
Thank andrewsenior1
186PeterS186, General Manager at The Ship and Castle Hotel, responded to this review

Hi and thank you so much for your review. I'm delighted you enjoyed your stay with us, and I will be sure to pass on your kind comments to the team especially Barbara. Many Thanks Peter

Gainsborough, United Kingdom
Reviewed 21 November 2016

Booked a last minute coach trip with Shearings(due to another companies cancellation). to St Mawes. Its a long way but totally worth it. The hotel we booked was The Ship & Castle. It is situated right on the quayside, the views from the restaurant are stunning. Although the rooms are slightly snug they were nice and clean, warm and freshened...

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2Thank HARRYDAVERCHI
186PeterS186, General Manager at The Ship and Castle Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I'm delighted you enjoyed your holiday at the Ship & Castle, I will be sure to pass on your kind comments to the team. Many Thanks Peter

Tipton, W. Mids. U.K.
Reviewed 12 November 2016

The Ship & Castle is a really friendly hotel with excellent food. My husband has slight mobility problems and we were well looked after with a walk in shower and raised toilet seat. We traveled with Shearings and were taken on some lovely scenic trips around the area including a lovely river cruise on the Fal and visits to Port...

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Thank Marion L
MattReed123, Manager at The Ship and Castle Hotel, responded to this review

Thank you for your review. I am very pleased that you enjoyed your stay here at the Ship & Castle and you took pleasure in visiting local attractions. The staff always appreciate positive comments, as they work hard to ensure our guests have good memorable holidays.

Welwyn Garden City, United Kingdom
Reviewed 6 November 2016

Location was excellent, hotel room rather cold due to radiator problem. When it did work the noise was horrendous so we had to complain several times. Manager was excellent and very helpful but one female non English member on desk was totally unsympathetic and shrugged several times when we complained the day after we arrived. Restaurant staff excellent although they...

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Thank EvieRose44
MattReed123, Manager at The Ship and Castle Hotel, responded to this review

Hi EvieRose44, thanks for your review. I am glad we managed to fix the heating issue for you and am pleased you enjoyed the food and found your holiday, good value. The unsympathetic receptionist in your review, no longer works at for company.

Biggleswade
Reviewed 5 November 2016

We stayed here on a 4 night break with shearrings ,the staff are very friendly food excellent and lovely views from hotel dining room ,a really enjoyable stay would definitely recommend .St Mawes is a very quaint little village with lovely walks

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Thank Diane W
MattReed123, Manager at The Ship and Castle Hotel, responded to this review

Thanks for your review. I am glad you had a good all-round experience whilst on holiday with us. St Mawes is a beautiful part of the world and is a real treat for hikers and ramblers, especially with the South West Coast Path on our door step.

UK
Reviewed 31 October 2016

I visited here as a single,self drive customer of Shearings holidays on a four night half board stay. I had a harbour view room on the second floor which was well appointed and comfortable although the shower lacked power and was prone to a change of temperature without warning. The hotel itself is a typical Shearings hotel which is in...

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1Thank Malc333
MattReed123, Manager at The Ship and Castle Hotel, responded to this review

Thank you for such an honest account of your stay with us. Our Seaview rooms are definitely worth pre-booking because they boast a great view of the harbour. I am pleased you enjoyed the food and found the staff helpful, our live entertainment performances are currently every Tuesday and Thursday evening which are enjoyed by a good number of hotel...

Godalming, United Kingdom
Reviewed 25 October 2016 via mobile

The hotel is right on the harbour front with good views, but St Mawes is pretty small so no where is very far away. The room and ensuite was clean and airy, but a bit dated. The bed was comfortable and the breakfast (cooked or healthy) hearty. The price we paid was very reasonable and we felt the hotel to...

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Helpful?
Thank Steve3591
MattReed123, Manager at The Ship and Castle Hotel, responded to this review

Hi Steve I am pleased you found St Mawes an appealing place to stay. We do indeed offer a diverse range of breakfast items both hot and cold so as to cater for the wide variety of our guest’s preferences. Unfortunately you must have taken the alternative route to the parish car park as access is generally level. Overall I’m...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
Where the Rivers' Fal and Percuil meet to join the open sea, St Mawes boasts the perfect picture postcard retreat and at the heart of the village, right on the quay you will find The Ship and Castle Hotel. Once The Ship and Castle Inn, and a warren of small fishermen's cottages (remnants of which can still be seen at the rear of the existing building) The Ship and Castle is now a 54 bedroom hotel with all the charm and character one would expect for its location. Our bar and lounges offer the perfect location for a peaceful day in St Mawes watching the world go by, or enjoying a traditional Cornish Cream Tea. We have a selection of sea view rooms which understandably are in high demand and are well recommended to make your stay that little bit more special. ... more   less 

Additional Information about The Ship and Castle Hotel

Address: The Quay, St Mawes TR2 5DG, England
Region: United Kingdom > England > Cornwall > Roseland Peninsula > St Mawes
Price Range: RM407 - RM846 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ship and Castle Hotel 3*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from The Ship and Castle Hotel staff and other travellers.
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Questions? Get answers from The Ship and Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the builders have left!!”
 of 5 bubbles lawrencewhite2, 11 Dec 2016 | Read review
“Try and choose a room overlooking the harbour”
 of 5 bubbles andrewsenior1, 24 Nov 2016 | Read review
“Request a sea view, but we were happy with room 102 and a view of the pub at the side.”
 of 5 bubbles HARRYDAVERCHI, 20 Nov 2016 | Read review
“Ask for sea view room”
 of 5 bubbles DianeW360, 4 Nov 2016 | Read review
“Get a top floor room to avoid squeaky old floors above you.”
 of 5 bubbles 70nelson, 22 Oct 2016 | Read review
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