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    Mercure Exeter Southgate Hotel

    Southernhay East, Exeter EX1 1QF, England
    011 44 1392 690532
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    03/12/2017 04/12/2017
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     2 people have started booking this hotel
    US$101
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    Traveller (191)
    Room & Suite (106)
    Dining (29)
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    Overview
    • Excellent37%
    • Very good43%
    • Average14%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,059)
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    1 - 5 of 1,984 reviews

    Reviewed 3 days ago

    Stayed here on business. Comfortable room but overall tired. Bathroom really was in need of tidy up and toilet was hard to flush. Staff all very helpful and pleasant. Nice selection at breakfast. This is very central to Exeter. I would stay here again.More

    Thank brennP
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 2 days ago

    Dear BrennP., Thank you for your review, I am pleased you enjoyed your stay with us overall. Your comments regarding the room have been noted and will be forwarded to the relevant department manager for follow-up and resolution. I am pleased to read that you...More

    Hotel's Favourite
    Reviewed 14 August 2017

    Lets start the journey, I rang the hotel the night before and asked for a room higher up away from any lifts, George took the message and on arrival the next day a very helpful polite lady at reception confirmed my request, brilliant start to...More

    4  Thank EamonnBell
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 15 August 2017

    Dear EamonnBell, Thank you for your "Outstanding" review of our hotel, we are so pleased that you enjoyed your experience with us. Your comments will be shared with the team and in particular your mention of Carol and George, which I know will delight them...More

    Reviewed 5 days ago

    Location good and central. My room was comfortable, quiet - though no bath, only a shower. Good free wifi. My room (a Privilege Room) had Nespresso machine. Typical hotel breakfast. Pleasant staff. All in all a positive experience. Car parking is £12 for 24 hours

    Thank davidh of england
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 2 days ago

    Dear Davidh., Thank you for your review, I am pleased you found your experience positive. I do hope we will have the pleasure of hosting you again in the near future. Warm regards, Nicholas Carn General Manager

    Reviewed 1 week ago

    Just to be aware that in addition to your room price, you have to pay £12 a day for parking, £10 each for breakfast and £15 if you have a dog. The bill was therefore quite a lot more than the quote on the likes...More

    Thank Pianoalice
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 5 days ago

    Dear Pianoalice, Thank you for your review. I was pleased to read that you found the staff excellent and the breakfast great. I will forward your comments regarding the room to my engineer for the necessary action. I look forward to welcoming you back again...More

    Reviewed 1 week ago via mobile

    I was in Exeter for work and stayed at the Mercure. I had a very lovely stay. The check in was smooth. The room was spacious and the bed was comfy. The interior decor is modern and tasteful. I ate at the restaurant and thought...More

    Thank Kath_Lau
    Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 5 days ago

    Dear Kath_Lau, Thank you for your excellent review and I am delighted to you enjoyed your experience with us. I really do appreciate you taking the time to write your review, as you state you do not normally do so. Positive feedback is important to...More

    The City Gate Hotel
    253 reviews
    #20 of 31 hotels in Exeter
    0.6 km
     
    Holiday Inn Express Exeter
    1,191 reviews
    #7 of 31 hotels in Exeter
    4.1 km
     
    Queens Court
    624 reviews
    #15 of 31 hotels in Exeter
    0.9 km
     
    Hotel du Vin Exeter
    1,344 reviews
    #18 of 31 hotels in Exeter
    0.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$106 - US$200 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Exeter
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Orbitz, Hotwire, TripOnline SA, Evoline ltd, Cancelon, Cheap Tickets and HotelQuickly so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Devon >
    • Exeter
    • Also Known As
    • Accor Southgate Exeter ,
    • Mercure Exeter Southgate Hotel Devon
    Add Photo Photos
    Traveller (191)
    Room & Suite (106)
    Dining (29)
    Pool & Beach (2)
    Hotel & Grounds (167)
    Bathroom (33)
    Business Centre & Event Rooms (11)
    Nearby
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    4.08 km away
     
    Hotel du Vin Exeter
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    .14 km away
     
    Queens Court
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    The City Gate Hotel
    253 reviews
    .58 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gerry B
    13 November 2017|
    Answer
    Response from Nicholas C | Property representative |
    Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
    1
    Vote
    William T
    21 October 2017|
    AnswerShow all 3 answers
    Response from Nicholas C | Property representative |
    Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
    0
    Votes
    Jenilovestoshop
    7 September 2017|
    AnswerShow all 5 answers
    Response from EamonnBell | Reviewed this property |
    Sorry just seen your question, I'm sure the hotel will offer tea / coffee etc its non residential
    0
    Votes
    Room Tips
    "try and get a room looking towards the cathedral and on second floor or above"
    Read review
    "Rooms at the rear are quieter."
    Read review
    "All rooms much the same and hotel is quiet for City Centre"
    Read review
    "I had a privilege room and it was quiet but unfortunately the other conditions have badly affected by stay..."
    Read review
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