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Mercure Exeter Southgate Hotel

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Traveller (231)
Room & Suite (140)
Dining (31)
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Overview
  • Excellent37%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Exeter Southgate Hotel
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Mercure Exeter Southgate Hotel
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Reviews (2,200)
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2,119 results
Traveller rating
789
864
307
112
47
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789
864
307
112
47
Show reviews that mention
All reviewsprivilege roomjacuzzi and saunaleisure facilitiescar parkcity centrelovely hotelper daygood sizenespresso machinereception staffwalk in showerlocation is excellenton site parkingthird floorfew minutes walkbuffet stylestayed for one night
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1 - 5 of 2,119 reviews
Reviewed 6 days ago

Attended with friends who picked this hotel. The hotel was clean and tidy and looked modern at the reception. The room was alittle disappointing, we had a twin room, the beds were crammed together and the room wasn’t really comfortable in size for 2 friends...More

Thank Sara F
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 3 days ago

Dear Sara F Thank you for your constructive feedback about your recent stay at the Hotel. I am sorry that you were disappointed with the noise transfer from another room, and will discuss with Maintenance about how we can reduce the noise in the inter-connecting...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

My wife and booked into the Mercure Hotel as Accor members and had a great discounted booking. We booked a classic room with twin beds and was upgraded to the ‘Privilege room’ on our arrival, this was an unexpected surprise and this really made our...More

Thank karlclaire c
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 4 weeks ago

Dear karlclaire c Thank you for your lovely feedback about your recent stay. It is lovely to see that you enjoyed your stay and found the service and the Hotel to be exceptional. We look forward to welcoming you back to the Hotel soon. Kind...More

Reviewed 1 week ago

The hotel is centrally located within 2 mins walk of city centre and cathedral. Quick efficient check in. Rooms excellent. Shower was the best we had ever experienced anywhere. We were offered full breakfast service at check in for £10/head. This was good value although...More

Thank Thomas F
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 6 days ago

Dear Thomas F Thank you for your great feedback about your recent stay at the Hotel. It is great to see that you found the bedrooms to be excellent and enjoyed the great shower! I hope that we can welcome you back again soon. Kind...More

Reviewed 1 week ago

I have stayed here before, about three years ago. The Hotel has not changed with comfortable very clean rooms. My bathroom was spotless with adequate power on the shower. The bar prices are no cheap and neither was the food, but it was nicely served....More

Thank David H
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 1 week ago

Dear David H Thank you for your constructive feedback about your recent stay at the Hotel. It was great to welcome you back! I hope that it will not take another three years to welcome you back again to sunny Exeter. Kind regards Craig Findleton...More

Reviewed 1 week ago via mobile

After my Nephews christening we attended the Southgate hotel for some nibbles. I was pleasantly suprised at the selection they laid out for us. From finger sandwiches to chicken goujons and chocolate brownies to scones! All were absolutely delicious and i would definitely recommend them...More

Thank Abbie C
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 1 week ago

Dear Abbie C Thank you for your lovely feedback about your nephew's christening. We are all delighted that this special day went so well. I hope that we will be able to welcome you back in the near future. Kind regards Craig Findleton GENERAL MANAGER

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$101 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (231)
Room & Suite (140)
Dining (31)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
beachbum5597
1 December 2017|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello, Yes, we do allow dogs for a £15 per night cleaning charge. Dogs are allowed in rooms only and not in food and beverage service areas and must not be left unattended. Many thanks.
0
Votes
Gerry B
13 November 2017|
Answer
Response from Craig F | Property representative |
Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
1
Vote
William T
21 October 2017|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
0
Votes
Room Tips
"Quieter floor"
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"Rooms higher up may have a better outlook"
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"First Floor is easy to in and out of hotel, but your view is the parking lot."
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"Odd numbers rooms are probably quitter than even numbers"
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