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Mercure Exeter Southgate Hotel

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Traveller (231)
Room & Suite (140)
Dining (31)
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Overview
  • Excellent37%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Mercure Exeter Southgate Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Mercure Exeter Southgate Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,205)
There are newer reviews for Mercure Exeter Southgate Hotel
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2,123 results
Traveller rating
791
866
307
112
47
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791
866
307
112
47
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All reviewsprivilege roomjacuzzi and saunaleisure facilitiescar parkcity centrelovely hotelper daygood sizenespresso machinereception staffwalk in showerlocation is excellenton site parkingthird floorfew minutes walkbuffet stylestayed for one night
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511 - 515 of 2,123 reviews
Reviewed 24 July 2016 via mobile

Stayed one night at this hotel. Very good 4* hotel with lovely decor. Shame that the dinner sitting let them down - 70 mins wait, told half way through that the lamb had ran out. Very very disappointing experience for dinner. However, the hotel is...More

Thank Opulence
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 25 July 2016

Dear Opulence, Thank you for your recent review and feedback which is gratefully received. I'm delighted you had a good stay with and would definitely stay again but please accept my apologies for your dinner experience which was not up to our usual standards and...More

Reviewed 21 July 2016

Review collected in partnership with Accorhotels.com
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 22 July 2016

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Reviewed 20 July 2016

Despite my best intentions of never staying at a Mercure hotel again, I was tempted by location and price with the Southgate, Exeter hotel. I tried to book on line having found a good price but getting to the secured bank page to confirm I...More

Thank Adrienne N
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 20 July 2016

Dear Adrienne N, Thank you for your review and feedback which is gratefully received. I'm delighted you gave Mercure a chance again and that you enjoyed your stay with us here at the Southgate. Please accept my apologies in relation to your rate and was...More

Reviewed 19 July 2016

It was a break point stay before go to Cornwall. They have a lovely car parking for a lot of cars, but sometime they could be full. We checked in, and went to our room, it was specious and clean. Hotel located very close to...More

Thank akrasnovskis
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 20 July 2016

Dear akrasnovskis, Thank you for your review and feedback which is greatly appreciated. I'm delighted you had a great stay with us and thank you for your recommendation. I hope we can have the pleasure of welcoming you back again to the Southgate in the...More

Reviewed 19 July 2016

Hotel is very well located and meant we could park the car then either walk or have a short taxi ride when required. The hotel is very clean and comfortable and has a great decor. Breakfast buffet is similar to that found in other hotels...More

Review collected in partnership with Accorhotels.com
Thank HappyTraveller664
Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 20 July 2016

Dear HappyTraveller664, Thank you for your feedback and review which is greatly appreciated. I'm delighted you had a good stay with us and found our facilities to be comfortable and the team friendly. I hope we can welcome you back to Exeter again in the...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$102 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$102 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (231)
Room & Suite (140)
Dining (31)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
beachbum5597
1 December 2017|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello, Yes, we do allow dogs for a £15 per night cleaning charge. Dogs are allowed in rooms only and not in food and beverage service areas and must not be left unattended. Many thanks.
0
Votes
Gerry B
13 November 2017|
Answer
Response from Craig F | Property representative |
Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
1
Vote
William T
21 October 2017|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
0
Votes
Room Tips
"Quieter floor"
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"Rooms higher up may have a better outlook"
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"First Floor is easy to in and out of hotel, but your view is the parking lot."
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"Odd numbers rooms are probably quitter than even numbers"
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