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Hotel Buckerell Lodge

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Topsham Road, Exeter EX2 4SQ England
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About

#18 of 23 hotels in Exeter
Location
Cleanliness
Service
Value
Just a mile from Exeter city centre, surrounded by mature trees and 4 acres of landscaped gardens the hotel has easy access from the motorway and ample onsite parking. Good quality restaurant, bar meals and room service is available.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Bicycle rental
Highchairs available
Car hire
Conference facilities
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Outdoor furniture
Picnic area
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Family
Languages Spoken
English
872Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
flyfinnn wrote a review 5 Apr
London, United Kingdom400 contributions124 helpful votes
I hadn’t been to the Buckerell Lodge Hotel for over 40 years when I used to live in Exmouth I knew the hotel had been in difficult times and even gone thru bankruptcy the year before. Had no idea what to expect however given the pandemic covid19. I was delighted to find the hotel open for guests. I saw on arrival the extensive and beautiful gardens were still there and looking great, the building look like some amazing country club very stunning. Inside due to the current situation the dining room still the elegant wood paneled one that I remembered ,was closed and of course meals were only by room service. I had a very warm welcome at the reception by Lacey, who offered me the dinner menu and asked me if I would like to order now and what time I would like to have my dinner delivered. I checked into my room which was very comfortable and well-appointed. The bathroom was large and supplied with nice amenities. Later in the evening I was returning to the hotel and there was a problem with road closures and the detour was making me late for the dinner I have ordered, a call answered by the increasingly and ever helpful Lacey who said not to worry and should she postpone me dinner until 9 pm. When I arrived back at the hotel I had my nephew with me, we ordered drinks which, Lacey insisted she brought to the room, which was quite far from reception and, which we could have easily carried with us. We added to our dinner order without any problems given the time and circumstances so that my nephew could join me. Lacey brought the starter to us and, then waited until she thought that we would be finished, took the plates away and brought our main course to us, although this was past Lacie’s going home time. Lacey offered very kindly to suggest that the settee was a sofa bed and she would be happy to make it up if my nephew wanted to stay instead of driving home as the weather was not good. We tried to give Lacey a tip for her courtesy and exceptional service rarely seen in someone so young. Lacey refused the tip saying would we put it in the staff tip box when we left, such honesty is also rare. I met the temporary owner Joe Hibberd and Jodi General Manager over coffee before I had to leave. I learned that the hotel was awaiting approval of plans to turn it into a care home. So, whilst they wanted to do renovations they were hesitant because if plans were approved they would suffer financially. Personally, I hope this management and super staff get to keep it as a hotel. They would do wonders with It with their experience, they say that customer service starts at the top, it certainly does at Buckerell Lodge Hotel It’s a unique and beautiful Exeter landmark and not many independent hotels like it please keep it Exeter. I can see that the hotel needs some TLC but that is overshadowed by such a welcoming and anxious to please team. Thanks for again great stay see you next time. Fred Finn The Worlds Most Travelled Person Guinness World Records 718 flights in Concorde and 15 million Miles
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Date of stay: February 2021
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Aaron wrote a review Mar 2021
2 contributions5 helpful votes
I was a student displaced because of the WW2 Bomb. The staff were brilliant and looked after us extremely well, they went above and beyond in taking care of us, compared to what I was expecting. Everyone was extremely friendly and it was a lovely stay, despite the strange circumstances.
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Date of stay: March 2021Trip type: Travelled with friends
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Charlotte wrote a review Dec 2020
9 contributions2 helpful votes
Stayed here as was cheap in price and looked nice in pictures. When arrived check in was quick, easy and staff are friendly. The entrance and lounge looked nice and modern. Room looked a bit tired, but it did have a large flat screen tv. Bed was hard, pillows lumpy and uncomfortable. Toilet flush didnt work as it should, I did point this out to the staff who advise they would have the maintenance guy look at it. Room was right near the games room so was very noisey with people in and out slamming doors and music loud.
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Date of stay: December 2020Trip type: Travelled as a couple
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natchestney wrote a review Dec 2020
Newton Abbot, United Kingdom10 contributions6 helpful votes
Visited Buckerell for the first time with our 1 year old daughter last weekend & it was lovely! The soft play area is great for young children, food was okay & reasonably priced. A special mention must go to the staff who were so friendly & couldn’t do enough for us - thank you so much! Couldn’t recommend enough for families & will be going back again soon!
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Date of stay: December 2020Trip type: Travelled with family
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2plus4ontour wrote a review Dec 2020
11 contributions1 helpful vote
We visited today for my sons birthday and were blown away by the service offered by The Buckerell. We only booked the day before as we had seen they had a marquee meaning that we could meet a grandparent outside for breakfast. Despite the late booking, they made my son a birthday cake, decorated a table with banners and balloons and sung him happy birthday. Every member of staff greeted him by name and wished him a happy birthday, it really made his day. On top of this the food, coffee and cake were all very tasty. They also had a lovely children’s play corner, we didn’t use it but it looked very clean and high quality. I wish The Buckerell the best of luck - the owners and staff seem to be working so hard to be making a lovely venue for events and locals.
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Date of stay: December 2020Trip type: Travelled with family
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PRICE RANGE
US$70 - US$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
buckerell hotel exeter
FORMERLY KNOWN AS
Clarion Collection Hotel Buckerell Lodge
LOCATION
United KingdomEnglandDevonExeter
NUMBER OF ROOMS
54
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Frequently Asked Questions about Hotel Buckerell Lodge
Which popular attractions are close to Hotel Buckerell Lodge?
Nearby attractions include Trail Unknown (1.0 km), Leaf street (1.1 km), and Leela (1.1 km).
What are some of the property amenities at Hotel Buckerell Lodge?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Buckerell Lodge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Buckerell Lodge?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Buckerell Lodge?
Conveniently located restaurants include The Welcome Cafe, The Gurkha Kitchen, and Meat59.
Are there opportunities to exercise at Hotel Buckerell Lodge?
Yes, guests have access to a sauna during their stay.
Does Hotel Buckerell Lodge offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hotel Buckerell Lodge?
Many travellers enjoy visiting Haldon Belvedere (Lawrence Castle) (7.6 km), The Medieval Exe Bridge (1.7 km), and St Catherine's Chapel and Almshouses (1.7 km).
Is Hotel Buckerell Lodge accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.