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Hotel du Vin Exeter

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Magdalen Street, Exeter EX2 4HY England
Lowest prices for your stay
US$178
US$165
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Free cancellation until 05/10/21
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US$178
US$165
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Traveller (406)
360
Panoramas (8)
Room & Suite (232)

About

#13 of 23 hotels in Exeter
Location
Cleanliness
Service
Value
Travellers' Choice
The Magdalen Chapter combines old and new to create a stunning contemporary hotel. Service and quality are to the highest standard where integrated interiors and technology make your stay it’s most enjoyable. Situated close to the sophistication of Exeter’s centre, it's an ideal place to stay for a city break or to further explore Devon.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Turkish
1,857Review14Q+A100Room tips
Traveller rating
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Popular mentions
alison taborn wrote a review 16 Apr
2 contributions
I had a really lovely manicure with Aimee - I had it bought for me as a gift and I really enjoyed it, mostly as Aimee put me at ease right away and was lovely to chat to. I look forward to coming back again for another treatment.
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Date of stay: April 2021
Location
Cleanliness
Service
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Response from Petra Austin, General Manager at Hotel du Vin Exeter
Responded 6 days ago
Thank you for taking the time to provide feedback after your recent treatment at our Spa and so pleased you were able to enjoy your gift at last. I will of course share your comments with the team and especially Aimee, it is highly motivating for us all, after these strange and difficult times. Looking forward to welco9ming you back soon.
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Nicola C wrote a review 15 Apr
Exeter43 contributions12 helpful votes
Today was the first day of being able to eat on the terrace of our favourite place. We decided to go and have a little normality . When we arrived we were greeted by covid restrictions which was as you would expect . We also were greeted by the lovely friendly welcoming staff that we have so missed . Jona and Ben looked after us along with a very helpful new young lady . Together they made it a lovely lunch. I can’t recommend it enough, you will be amazed at how quiet and relaxing it really is.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Petra Austin, General Manager at Hotel du Vin Exeter
Responded 1 week ago
Thank you very much for taking the time to leave us your review ~ and welcome back, we have missed our guests. I appreciate the acknowledgment to the team members and will ensure they are all aware! So glad you enjoyed your lunch and let us hope there are many more to come.
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Full House wrote a review 14 Apr
Europe56 contributions63 helpful votes
The coronavirus situation has been difficult for all of us and carrying on running a business has been challenging. However, it seems to be an excuse for some to lower standards and offer inferior service. This is certainly the case at the Hotel du Vin, Exeter. Currently it is only possible to eat outside or in your hotel room. The menu at the moment is very limited. Four hot dishes are offered, including one vegan, there are toasted sandwiches and desserts. The hot meals were really dreadful. Probably boil in the bag type dishes, frozen fries etc. There is no excuse for this. I hope the management takes note and improves the catering. The rooms are now quite spartan and the floor in the bathroom still had hair on. Therefore their "deep cleaning" policy during COVID is meaningless.
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Date of stay: April 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
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Response from Petra Austin, General Manager at Hotel du Vin Exeter
Responded 1 week ago
Thank you very much for taking the time to leave us a review. As with any other similar business we are not allowed to offer anywhere else to eat, due to the current government restrictions our guests may have room service and from Monday 12th April, to enjoy the outside area of the terrace and garden. I can only apologise that you did not enjoy the food and am hoping that you brought this to the attention of the team at the time, so recompense could have been made. The menu has been more restricted in line with business, the limitations of room service and also the safety of our staff. Now that we can use the outside area we have from Thursday introduced a terrace menu, which is more extensive. The food is purchased and prepared as we have always done, completely in line with Hotel du Vin standards but I will pass your comments on. The rooms are still subject to covid restrictions and therefore cushions, throws etc have all had to have been removed and appreciate it does give a spartan feel, but ultimately this is for our guests safety. I sincerely apologise about the hair, assuring you this does not mean our cleaning policy is meaningless and can confirm that the housekeeping staff have been working diligently this whole time and will be most sorry about this incident.
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Travellingforfood wrote a review Mar 2021
London, United Kingdom12 contributions6 helpful votes
Had to stay here for work for 3 days and it seemed like the perfect location. Everything was great and I was thinking I would rebook the hotel for the remainder of my project work in Exeter. That was until we were spoken to in the most disgusting way by one of the reception team. The maid was in our room and we headed back downstairs to find somewhere to wait only to be shouted at by a woman with dark hair at reception. When I explained the situation she was still so aggressive and nasty I actually thought she was going to make us wait outside. She then told us we could wait on the chez long. Thankfully the other lovely receptionist Izzy was there and came over to us when our room was ready. We couldn’t wait to get upto our room. We were shocked that somebody could be so nasty and aggressive. I completely understand the covid rules but the maid was literally in our room and we needed somewhere to sit until she was finished. So disappointing and completely ruined the stay as we felt so uncomfortable afterwards. Saying that everyone else we encountered was so nice and lovely to us and made us feel at home. Such a pity.
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Date of stay: March 2021Trip type: Travelled on business
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Response from Petra Austin, General Manager at Hotel du Vin Exeter
Responded 3 weeks ago
Hello, I am so sorry and shocked to read your feedback. I sincerely apologise that any one of our team could have made you feel this way, it is completely out of character and I am ascertaining who it was in order to present your feedback to them and to understand what their issue was, and for them to appreciate the effect of their behaviour. I would be most grateful, if based on the other team members, the definite action that will be taken and the fact that prior to the incident, all was well, that you would reconsider your position and give us another try. I am more than happy for you to contact me directly to discuss further. Your feedback is much appreciated.
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NickLD wrote a review Feb 2021
Canterbury, United Kingdom103 contributions23 helpful votes
We had to make an urgent visit to Devon during lockdown. It was hard to find a decent hotel that was open and providing some service, but Hotel du Vin came up and did very well in the circumstances. We booked a deluxe room which was, frankly, small - I don’t know what a standard room would have been like. But it was very clean. The service at front desk was excellent as was the room service with tasty food. I would come back again in normal circumstances
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
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Response from Petra Austin, General Manager at Hotel du Vin Exeter
Responded 18 Feb 2021
Thank you very much for posting a review and so glad that we were able to look after you. Due to the hotel originally being an eye hospital, we offer a selection of bedrooms styles and categories that were able to fit in with the buildings structure and appreciate that these do not necessarily compare to other more typical HDV properties but all standard rooms offer king size beds. Look forward to welcoming you back soon. Many thanks
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PRICE RANGE
US$97 - US$189 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Magdalen Chapter
LOCATION
United KingdomEnglandDevonExeter
NUMBER OF ROOMS
59
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Frequently Asked Questions about Hotel du Vin Exeter
Which popular attractions are close to Hotel du Vin Exeter?
Nearby attractions include Clip 'n Climb Exeter (0.5 km), Exeter Cathedral (0.4 km), and AS Watersports (0.5 km).
What are some of the property amenities at Hotel du Vin Exeter?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel du Vin Exeter?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel du Vin Exeter?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel du Vin Exeter?
Yes, parking is available to guests.
What are some restaurants close to Hotel du Vin Exeter?
Conveniently located restaurants include Rendezvous Wine Bar, Al Farid Restaurant, and Pasha.
Are there opportunities to exercise at Hotel du Vin Exeter?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hotel du Vin Exeter located near the city centre?
Yes, it is 0.4 km away from the centre of Exeter.
Are any cleaning services offered at Hotel du Vin Exeter?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel du Vin Exeter?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel du Vin Exeter offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.