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The City Gate Hotel

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Traveller (75)
Room & Suite (26)
Dining (6)
Overview
  • Excellent39%
  • Very good34%
  • Average13%
  • Poor9%
  • Terrible5%
Travellers talk about
“fudge”(21 reviews)
“beer garden”(20 reviews)
“the pub”(35 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (284)
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273 results
Traveller rating
103
91
36
26
17
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Time of year
LanguageEnglish
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103
91
36
26
17
Show reviews that mention
All reviewsfudgebeer gardenthe pubcomplimentary portmary archeshotel stayslight issuenext morningsky tvboutique hotelno liftat short noticegreat bathroomexeter central stationlittle touchesdouble glazingnespresso machine
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1 - 5 of 273 reviews
Reviewed 3 weeks ago via mobile

Stayed room 11 (top floor corner with South East aspect). I think the rooms facing the back (west) would be very quiet. Helpful and professional reception staff. Very comfortable bed, great shower and nice decor. After a dreadful AirBnB experience (nasty hosts abound it seems...More

Thank KKT2604
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 3 weeks ago

Hello KKT2604, I hope you enjoyed the sunny weather this weekend! I would like to personally thank you for taking the time to review your recent experience at The City Gate. We strive every day to ensure our guests have a wonderful, relaxing experience at...More

Reviewed 11 June 2018

We visited City Gate as a family for 2 nights. The hotel experience was first rate, the rooms beautifully furnished, clean and an extremely comfortable bed. Lovely little touches like Nespresso machine and fresh milk in the fridge for your tea and coffee. Reception staff...More

Thank Kipsmum
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 3 weeks ago

Hello Kipsmum, I hope you are well and had a lovely weekend. Thank you for taking the time to review your recent visit to the City Gate and I am very sorry that we did not meet your expectations or live up to our own...More

Reviewed 7 June 2018

It's hard to assign a rating in that had I just stayed the one night, May 26, I would have given a 5-star rating. But then I came back and had a very different room and experience. The hotel is recently redone, so you get...More

Thank Cheryl B
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 3 weeks ago

Hello Cheryl B, I hope you had a lovely weekend. Thank you for taking the time to review your recent visit at the City Gate, we very much appreciate our guests comments and your feedback enables us to make continued improvements to the service we...More

Reviewed 6 June 2018 via mobile

Stayed two nights at short notice. Upon arrival, excellent welcome within pub and at reception. Great central location. Good service experience at check in with very friendly staff. Shown to my room, lots nice quirky touches. Room found to be on small size but very...More

Thank Gazbow23
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 3 weeks ago

Hello Gazbow23, I would like to personally thank you for taking the time to review your recent experience at The City Gate. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our...More

Reviewed 1 June 2018

This is a lovely Hotel in an excellent location. The staff were friendly and very helpful. The room was very comfortable especially the bed. A small gripe is that the complimentary port and fudge is not refilled.More

1  Thank cjafisher
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 11 June 2018

Hello Cjafisher, Thank you for taking the time to review your recent visit at the City Gate, we very much appreciate our guests comments and your feedback enables us to make continued improvements to the service we on offer. I am glad you enjoyed your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$129 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Exeter
Room types
Non-Smoking Rooms
Details
Price range
US$129 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Exeter
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (75)
Room & Suite (26)
Dining (6)
Questions & Answers
Ask a question
Laura L
11 April 2018|
AnswerShow all 4 answers
Response from Katherine J | Reviewed this property |
It doesn’t have designated parking but the multi storey car park that we used is just opposite and really reasonably priced.
1
Vote
Cheltchappy
11 March 2018|
AnswerShow all 2 answers
Response from CambridgeshireBots | Reviewed this property |
Yes, no problem!
0
Votes
Steve K
25 May 2017|
AnswerShow all 5 answers
Response from Sweething69 |
Yes they are in the beer garden 😀
0
Votes
Room Tips
"Don't stay in room 16!!"
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"Try asking for rooms further away from the bar - in the summer I can imagine the beer garden being quite..."
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"Even though the Hotel was very busy with parties, we didn’t have any noise travelling up to our rooms.."
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"From reports, all rooms are of equal very high standard."
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