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TLH Carlton Hotel

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#26 of 89 Hotels in Torquay
Certificate of Excellence
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1 room 2 adults 0 children
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TLH Carlton Hotel
TLH Carlton Hotel
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565 Reviews from our TripAdvisor Community

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Showing 562: English reviews
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London, United Kingdom
Reviewed 1 week ago via mobile

Food was lovely and service excellent. Only down side is the disco was so loud tonight no matter whether you wanted to sleep you have no chance until it finishes at 2am!!! The floor is even vibrating which I'm surprised they don't turn it down slightly after 1am!!!!

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Helpful?
Thank katherine d
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Katherine, Many thanks for your review, great to hear you enjoyed the food and service provided in our restaurant. Sorry to hear that the function that took place during your stay did not finish at the agreed time and kept you awake, I have passed this onto our functions manager to ensure this does not happen during future events....

Cardiff, United Kingdom
Reviewed 3 weeks ago via mobile

View from our particular room wasn't great (just into the street), but views from most public/outdoor areas of the hotel are stunning. Room was cramped, and not in a great condition, but still fairly clean and tidy. En suite bathroom, with bath, but quite "bijou". Corridors in the hotel weren't thoroughly cleaned. Also, very higgledy-piggledy stair cases and wonky floorboards...

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Helpful?
Thank gracie-ab97
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Gracie-ab97, Many thanks for taking the time to review your stay with us. Regarding the appearance of the room and corridor areas, we have an on-going maintenance programme that we are working through to ensure that all rooms and public areas are to the standards that we expect. It's great to hear that you enjoyed your food and in...

wye valley
Reviewed 3 weeks ago

Just returned from a week of bowls expertly organised by Colin of the Goytre club.A well run busy hotel,with a good restaurant and facilities,the pool we used a few times and it was never busy in spite of lots of children enjoying half term holidays.The leisure complex is shared with four hotels and although some parts are like a rabbit...

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Thank trevor w
Sheffield, United Kingdom
Reviewed 4 weeks ago via mobile

Returned to this hotel after coming the previous year. Enjoyed everything about this hotel and would definitely recommend. The only niggle I have ,however, is that even though this was half term week For lots of schools (there were lots of children in the hotel) , there was very little nightly entertainment for them . Everything seemed to revolve around...

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Thank Ruth2223
Newport
Reviewed 4 weeks ago

Visited for a 2 night stay in Feb '17. This a a great place to stay with families. A warm welcome from the staff and we were directed to our large family room. Very clean and comfortable. We took in the swimming pools which were well set-up for families and friendly staff. I would say that the changing rooms weren't...

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Thank Ross257
Somerset, United Kingdom
Reviewed 10 February 2017 via mobile

I can't believe it's taken me so long to write a review on this place. We went in 2015 (that date wasn't available to list) - we stayed for 1 night. When we got there on the Saturday i was taken in by the gorgeous view of the pool at a stunning lunch before checking in, then we had a...

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Thank GLM15
Reviewed 7 February 2017 via mobile

Just returned from a three night stay at the Carlton Hotel with a coach party. The Carlton is part of the four hotel Torquay Leisure Resort, which occupies a very large area and offers a large range of indoor and outdoor facilties. You can use the leisure facilities of all four hotels. The Carlton is a grand old hotel with...

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Thank kazoo2012
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Kazoo2012, Many thanks for taking the time to review your recent stay with us at the Carlton Hotel. It's great to hear that you enjoyed your stay and that you found enough choice on offer at breakfast as part of our self service option. I will be sure to pass your complements onto the heads of department regarding the...

Plymouth, United Kingdom
Reviewed 2 February 2017

As the title suggests, this is a but of a mixed review. The Spa is brilliant, so relaxing and the treatments were first class. I just wish that the rest of the hotel lived up to the same standard, which unfortunately it doesn't. We had a nice room, which was very spacious and reasonably well equipped, but what lets this...

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Thank British_Tourist_21
Exeter, United Kingdom
Reviewed 30 January 2017

We were here on an organised weekend. The food was served promptly and efficiently. Not a great vegetarian choice, but I eat fish so got by. I believe the room was a family room as it had a double and 2 singles, so was amply spacious for two people. The bathroom had signs up about being water conscious, but it...

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Thank Sally B
Exmouth, United Kingdom
Reviewed 22 January 2017

I am one of a group of eleven women that stayed at the Carlton this weekend, this was the 3rd time we have all stayed on a spa weekend and are already planning our 4th visit. From the start of me booking our stay with Tara the Private Reservations Manager through to our checkout I can give nothing but praise....

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Helpful?
Thank traceydowler

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more   less 

Additional Information about TLH Carlton Hotel

Address: Falkland Road, Torquay TQ2 5JJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: RM371 - RM786 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TLH Carlton Hotel 3*
Number of rooms: 65
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Also Known As:
TLH Carlton Hotel Torquay, English Riviera
Hotel Style:
#4 Spa Hotel in Torquay
#20 Family Hotel in Torquay
#35 Romantic Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from TLH Carlton Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful views in the riviera front facing rooms”
 of 5 bubbles traceydowler, 22 Jan 2017 | Read review
“Room where you can fully open windows as the heat is uncomfortable,air con would be nice but it is a three star .”
 of 5 bubbles jgo001, 17 Jan 2017 | Read review
“Don't be put off by us saying average our first night was very quiet just unlucky”
 of 5 bubbles 681elainep, 30 Nov 2016 | Read review
“We were on floor 2, room very quiet, last time we were pool view but near an outlet fan on level 1 which was much noisier.”
 of 5 bubbles dickins0nf, 25 Oct 2016 | Read review
“206 was good”
 of 5 bubbles 320brynh, 9 Oct 2016 | Read review
5 of 5