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TLH Carlton Hotel

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#26 of 89 Hotels in Torquay
Certificate of Excellence
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1 room 2 adults 0 children
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TLH Carlton Hotel
TLH Carlton Hotel
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571 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Preston, United Kingdom
Reviewed 5 January 2017 via mobile

Wonderful Christmas and new year break. From the minute you walk through the door,staff very welcoming,rooms clean ,to the staff at the restaurant .food was very good during our stay. Well worth the money ,must enjoy it as it was our 4th time down in since last Christmas. Our 11 year old daughter loves the place.

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Helpful?
Thank Gary_smithies
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Gary, It's great to hear that you enjoyed another break with us over Christmas & New Year, it was a pleasure to have you stay and I look forward to welcoming you all back in the near future. Best Wishes.

Reviewed 23 December 2016 via mobile

After coming to the TLH for a couple of years in a row, and experiencing all the complex has to offer, I have to say that some parts of the four hotels need improving. The leisure activities, such as the three pools, are great. However, much of the furniture and aesthetic is becoming dated. The wifi isn't particularly fantastic, which...

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1Thank Ben R
Northampton, UK
Reviewed 16 December 2016 via mobile

I took a coach party to this hotel for the first time in September and was a little dubious, after reading some of the comments on here. Well what a gem of a hotel. We all had a Fabulous stay. The rooms were dated, but clean and more than Adequate. I would say the only little problem, which wasn't major,...

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Thank Footstepstours
Worthing, United Kingdom
Reviewed 11 December 2016 via mobile

Stayed at the Carlton Dec 5th -9th usual great welcome Room pleasant sea view, The dining room had less decorations than previous years. The food and service was good to start,staff change in middle Meant barely cooked side vegetables and not so good Service.breakfast was good through out plenty of choice, There was plenty of choice during the day to...

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Helpful?
1Thank Brian T
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Brian, Many thanks for your feedback regarding your stay with us in December. I will pass your comments onto the kitchen regarding the food and the restaurant manager for the service, however, as you will see from many of our reviews this is not the norm, so its disappointing to hear if we got it slightly wrong during your...

Cheltenham, United Kingdom
Reviewed 30 November 2016

We have been to the TLH a few times with our grandchildren and this time has a couple. Very enjoyable wk/end a little break before Christmas but found the hotel all set u for festive season. The food always very good and enjoyable,staff very nice and always willing and helpful. Slept really well until our second night when disturbed by...

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Helpful?
Thank Elaine P
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Elaine, Many thanks for your review and I'm glad to hear you enjoyed your weekend break with us. I will pass your comments onto our staff and we look forward to welcoming you and your family back in the future. Best Wishes.

Leamington Spa, United Kingdom
Reviewed 14 November 2016 via mobile

I took my mum here for a little break here and it was lovely. A nice small hotel but with the shared facilities of 4 hotels. A brilliant swimming pool (large), sauna, steam room, jacuzzi, plus a great Spa (I enjoyed my massage, not a bad price) and night time entertainment in the adjoining hotel ballroom. Food was great, full...

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Helpful?
1Thank Dove9591
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Dave9591, Many thanks for your review. It's great to hear that you enjoyed your stay and all aspects of our hotel and the TLH complex, including our fantastic pool, gym and spa facilities. We look forward to welcoming you back again soon. Best Wishes.

Cardiff, United Kingdom
Reviewed 14 November 2016

Our visit to the Carlton Hotel was our first but as our break there was a memorable one we will stay again on our next visit. The staff were helpful/courteous. Bedroom was spacious and very clean. The buffet breakfast was very good and the evening meals were served very quickly after the order was taken. There is plenty to do...

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Helpful?
1Thank bil2ns1
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Bil2ns1, Many thanks for taking the time to review your stay with us at the Carlton Hotel. It's great to hear that you enjoyed your line dance weekend and all the facilities that you can use within the TLH complex. Thank you for recommending us to your friends that visit Torquay. We look forward to welcoming you back in...

Bristol
Reviewed 12 November 2016

We stayed last Friday and Saturday for the Steve Laister Let's Rave On weekend, this is the second year we have attended this event and enjoyed it so much we have booked it again for next year. The hotel is lovely and all the staff are so polite and friendly, from the cleaners, reception staff, bar and restaurant staff and...

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Helpful?
Thank bethsdad
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Bethsdad, Many thanks for your review, it's great to know that you enjoyed the Steve Laister 'Lets Rave On Weekend' held at the Carlton Hotel. Thanks for the kind comments regarding the staff and the food within our restaurant and in the Bistro. It's also great to hear that you also enjoyed the swimming pool and spa facilities. Once...

Reviewed 26 October 2016

we had a family stay of 3 people in Carlton for 3 nights and it was not a very cozy experience. Although the view from our room was good, and we had a big family room i.e. 2 single beds and one double bed. There was a travel cot in the room too. The shower in the bathroom did not...

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1Thank Aisha A
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Aisha, I'm sorry to hear that you did not find certain aspects of your stay with us up to our normal standards. Many of the areas of concern you have raised during your review could have been rectified during your stay by our maintenance team. With regards to you view on the rooms needing a refurbishment, we do have...

Reviewed 25 October 2016

We have just returned from a 2 night stay at the Carlton. We have been three times before - but haven't reviewed up until now. Yes its a bit dated but if you can see past that, it is a great, cheap place where the kids cannot get bored and parents can chill. I had spa treatments, kids ( 9&10)...

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Helpful?
Thank Dickinson F
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Dickinson F, Many thanks for your kind review, following your 2 night stay at the Carlton Hotel. It's great to hear that we made your stay an enjoyable one and that your daughter had a fantastic birthday with us. I look forward to welcoming you and your family back in the near future. Best Wishes.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more   less 

Additional Information about TLH Carlton Hotel

Address: Falkland Road, Torquay TQ2 5JJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: RM417 - RM845 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TLH Carlton Hotel 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
TLH Carlton Hotel Torquay, English Riviera
Hotel Style:
#4 Spa Hotel in Torquay
#20 Family Hotel in Torquay
#35 Romantic Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from TLH Carlton Hotel staff and other travellers.
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Questions? Get answers from TLH Carlton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful views in the riviera front facing rooms”
traceydowler, 22 Jan 2017 | Read review
“Room where you can fully open windows as the heat is uncomfortable,air con would be nice but it is a three star .”
jgo001, 17 Jan 2017 | Read review
“Don't be put off by us saying average our first night was very quiet just unlucky”
681elainep, 30 Nov 2016 | Read review
“We were on floor 2, room very quiet, last time we were pool view but near an outlet fan on level 1 which was much noisier.”
dickins0nf, 25 Oct 2016 | Read review
“206 was good”
320brynh, 9 Oct 2016 | Read review
5 of 5