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The Imperial Hotel

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The Imperial Hotel
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2,443 Reviews from our TripAdvisor Community

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Showing 2,423: English reviews
Gloucestershire
Reviewed 3 days ago NEW

This was a delightful surprise as I had read a few negative reviews. The outside needs a bit of paint but the inside is lovely. The reception area, lounges, bars and restaurant are clean spacious and give a relaxing ambience. We ate in the restaurant on Saturday evening which was good value with plenty of choice.A pianist was playing quietly...

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Helpful?
Thank funkyflipflop
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear funkyflipflop Thank you for your wonderful feedback and detailed review. We are very proud of this wonderful hotel, more importantly of our team who work so hard to ensure that all of our guests have a great experience. We hope it is not too long until you return to the Imperial!

Taunton
Reviewed 4 days ago NEW

My second visit in the last twelve months s great experience. This hotel always gives what it says on the box! You will not be disappointed. Great sea views and excellent cuisine Th e pool and gym are well managed and facilities are very good

Review collected in partnership with this hotel
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Thank Nick B
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Nick B Thank you for sharing your feedback following your recent valentines treat. We are delighted that you had such a great experience and look forward to your third visit very soon.

Reviewed 4 days ago NEWvia mobile

I thought the hotel was lovely, no compliants. I booked through bookings.com and there were a few discrepancies on the invoice on departure but these were sorted promptly. The indoor pool and spa was lovely. We had a full body massage which was blissful. Indoor is a little small if they are busy, and being January no way we could...

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Helpful?
Thank Karianne M
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Karianne M Thank you for choosing The Imperial Torquay for your birthday treat (happy belated birthday!) We are thrilled to hear that you had such a wonderful stay and hope that you will have the opportunity to return in the Summer, this time with much better weather.

west midlands
Reviewed 4 days ago NEW

Stayed here for 2 nights for a Valentines break with my partner, We didnt arrive till late on the evening around 9.30pm on entering the Hotel and going to the reception we were met by a lovely young lady who dealt with us checking us in.I asked where i could park my van (camper) she said could go on the...

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Thank frodo40
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear frodo40 Thank you for your detailed feedback, we are pleased to read that you had a wonderful stay. I am very sorry for the incorrect billing of your breakfast which I am aware was resolved immediately. We look forward to welcoming you back to the hotel.

Ipswich, United Kingdom
Reviewed 4 days ago NEWvia mobile

The wife and I had an overnight stay last weekend whilst on a part business/part leisure trip. I booked it on Trivago a couple of weeks before and paid around £114 for the night with a sea view...fancied something a bit different to a Holiday/Premier Inn and this looked to fit the bill. Despite being the middle of winter i.e....

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Helpful?
Thank Mr_Shiny2011
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Mr_Shiny2011 Thank you for taking the time to share your experience, we are most grateful. We are very lucky to be situated in a perfect location with great views over Torbay and so close to the Marina and centre of Torquay. We look forward to welcoming you back again on one of our deals available by coming direct.

Cheltenham
Reviewed 4 days ago NEW

A fabulous location, especially from our balcony which gave panoramic sea views. Breakfast was plentiful, lots of choice and we were never hurried.Staff very hhelpful and pleasant.we had a lovely meal in the restaurant which was well worth the £25 for 3courses.Facilities at the Imperial are good.,small indoor pool,spa, snooker room and gorgeous terraces.We will definitely stay here again. I...

Review collected in partnership with this hotel
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Helpful?
Thank helenwL3179FE
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear helenwL3179FE Thank you for your review of our wonderful hotel, we are very grateful for your feedback and looking forward to presenting the newly refurbished rooms very soon.

Reviewed 4 days ago NEW

Stayed for a weekend away from London. We had a standard double facing inland. The shower was red hot and after some fiddling I gave up and had a bath, the sink was cracked, the main light in the bedroom was hanging off, I phoned when we arrived in the room 311 to ask if the extractors below us were...

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1Thank Alexis H
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Alexis H Thank you for your feedback. I am very sorry indeed that there were maintenance issues with your room, naturally this should not have occurred and we will be sure to address this immediately. We hope that we will have the opportunity to resolve the issues experienced for you.

Bristol, United Kingdom
Reviewed 4 days ago NEW

Just came back from a last minute spa break for the weekend with a friend. We had a lovely stay at the Imperial with a great balcony view over the sea and it is near lots of restaurants. If swanky new furniture is what you want in a hotel then you may not want to stay here, but if you're...

Review collected in partnership with this hotel
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Helpful?
Thank Lynsey V
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear Lynsey V Thank you for your wonderful review, we are very grateful that you shared your experience. We are delighted that you found the team friendly and helpful, we will be certain to pass on your wonderful feedback.

Exeter, United Kingdom
Reviewed 5 days ago NEW

Over all service was good. Upgraded my room & was disappointed with decor/lumpy bed but the view was amazing in the day/night. Breakfast was great. Evening main meal not so. Spa treatments were good. Found the experience relaxing & enjoyed the pool, steam room & sauna

Review collected in partnership with this hotel
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Thank W5710FCamandas
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear W5710FCamandas Thank you for your feedback following your recent stay with us. I am sorry to hear that the decor was not to your taste, we are currently in the process of upgrading the decoration throughout the hotel, I am certain that you will be impressed with our completed rooms.

Redditch, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booked a bargain weekend away, sea views are amongst the best I have ever seen and definitely worth paying a little extra for, rooms are large and spacious, gym and pool is great can't wait till next year!!

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Thank SiJo12971
Gwyn G, General Manager at The Imperial Hotel, responded to this review

Dear SiJo12971 Thank you for your Valentines Break review, we are delighted that you had such a wonderful experience and hope that you find a good excuse to return soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Imperial Hotel is a 19th Century four-star hotel in a stunning cliff-top location on the English Riviera. Of the 152 bedrooms, 60 are sea-facing premium rooms, 29 deluxe rooms with sea views, and 13 suites. Just a mile from Torquay train station, and 10 minutes walk from the town centre and its famous promenade, this Mediterranean-style hotel is a great base for exploring Devon and North Cornwall. Close by are sandy beaches, the Eden Project and Dartmoor National Park. After a day of exploring relax in the Health & Leisure Club then enjoy delicious food in the award-winning Regatta Restaurant. ... more   less 

Additional Information about The Imperial Hotel

Address: Park Hill Road, Torquay TQ1 2DG, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: RM321 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Imperial Hotel Torquay
Barcelo Torquay
Imperial Torquay
Torquay Imperial Hotel
Hotel Imperial Torquay
The Imperial Hotel Torquay, English Riviera
Hotel Style:
#4 Spa Hotel in Torquay
#10 Business Hotel in Torquay
#10 On the Beach Hotel in Torquay
#12 Luxury Hotel in Torquay
#27 Romantic Hotel in Torquay
#31 Family Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial Hotel staff and other travellers.
38 questions
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Questions? Get answers from The Imperial Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view a must ????”
 of 5 bubbles frodo40, 16 Feb 2017 | Read review
“Do not get a room facing inland”
 of 5 bubbles 680alexish, 16 Feb 2017 | Read review
“Booking a room on the sea side of the hotel is well worth it for the wonderful views.”
 of 5 bubbles sylviap417, 14 Feb 2017 | Read review
“Book a room with a balcony and seaview, it's definitely worth the extra”
 of 5 bubbles C7777CJdeniseb, 2 Feb 2017 | Read review
“pay for a sea view, it is well worth the extra and look for the deals that include dinner”
 of 5 bubbles 256nickm, 1 Feb 2017 | Read review
5 of 5