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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#22 of 81 hotels in Torquay
Location
Cleanliness
Service
Value
Travellers' Choice
Overlooking the beautiful English Riviera, our hotel is steps from Torquay Marina. We are just off A379 along The Terrace Road, less than a mile from Torquay Beach and Princess Pier. Living Coasts Zoo, the city center, and Princess Theatre are all within a mile. WiFi and hot breakfast are included with your stay.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Tennis court offsite
Kids stay free
Highchairs available
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Wine / champagne
Water park offsite
Business Centre with Internet Access
Photo copier / fax In business centre
24-hour security
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Filipino
Location
94Great for walkers
Grade: 94 out of 100
69Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
Contact
67 The Terrace, Torquay TQ1 1DP England
Getting there
Car HireSee all Torquay car hire
231Reviews18Q+A51Room tips
Reviews
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Most Recent
This hotel had everything I wanted and was immaculately clean. Just a shame there wasn’t any parking. The attention to detail in the cleanliness was exceptional. Digital key was also very useful. Overall a great 1 night stay.
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Review collected in partnership with Hampton
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Look, I get it - staying in a B&B is usually great value, driven by the fierce competition, with friendly hard working hosts, and the breakfasts tend to be excellent. I’m not knocking them. But for me, I find them a little too intimate; I like a hotel! Trouble is, in Torquay (and surrounding area) you only had a choice of the shabby or the two ancient behemoths of the Grand or Imperial which are over-priced for their tired and peeling interiors and desperately need renovating. So imagine my happiness to have this mid-range, modern hotel open up right in the town centre! And it’s off to a good start. The staff was both friendly and helpful. The facilities are really good. Rooms simply but comfortably decorated, spotlessly clean, and with big, modern bathroom attached. No more 1950s plumbing providing watering can showers! I paid for a sea view which wasn’t cheap but you could get a cheaper inland facing room if on a budget. Great views from the 4th floor. And a fridge and great, huge TV. My one frustration was it has no fresh air, only air con. And the air con dial could occupy you for an evening while you try and guess what the icons mean and work out that there is a Russian doll icon within an icon system. The result was I was way too hot as the system kept reverting to off. They really need to get some instructions printed out and placed with the very basic customer info card - that could do with a little beefing up. If that could be sorted - as being stuck in a hot airless room is a proper issue - they will be very hard to beat.…
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
Helpful
Response from Vicki Gallin, General Manager at Hampton by Hilton Torquay
Responded 2 Mar 2022
Dear AnneKissFan, Thank you for taking the time to post such a glowing five star review following your recent stay with us. It is always great to receive feedback from our guests. Thank you for the recommendation and I am sure that our team will be thrilled to receive your glowing compliments. In regards to the air conditioning system, please be rest assured that your recommendations has been taken seriously and necessary actions has been placed to prevent this from re-occurring in the future. We all very much look forward to welcoming you back on many future occasions in 2022 and we do hope we can serve you again and demonstrate all the improvements made, following your feedback. Kind Regards, Christiana Untalan Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Welcoming and calm ambiance. Rooms very comfortable and hotel in a great location to explore Torquay. Breakfast was relaxed and everything you could need, shame the coffee was from a machine as a fresh cup always makes a good start to the day.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Sea facing room is definitely worth while.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel location great with bars, restaurants, cafe’s all in walking distance. Wasn’t aware of any building work going on but unfortunately large site adjacent to hotel covered in plastic sheeting - not good if room facing that- which ours was. We asked if we could upgrade to a sea view and we paid the charge. Receptionist on check in was amazing and so helpful. Worth the extra 90£ if you like a sea view- which we do. Room as expected- clean and modern and smelling fresh. Only downside for me was very soft pillows and dirty outside windows courtesy of the birds. Complementary breakfast was fine- something for everyone, could be cleaner around breakfast seating areas I noticed floors had food on them and we had come down at 7-30 am - early for us …. Lovely touch is the other lift that goes to street level- very handy and time saving. Shop right next door to hotel if you have forgotten anything. All staff very courteous and friendly apart from one member of Reception team on check out who I thought was quite rude and abrupt, and begrudgingly allowed my husband to use the ‘street lift ‘ to pop to the shop whilst we waited for our taxi- we didn’t ask her to book one for us as we didn’t want to ask her because of her attitude. Not good for front of house. Thankfully, that was our last impression not our first otherwise I’m sure it would have soured our stay from the start.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked the Hampton Hotel for my Husbands surprise birthday. We were greeted by friendly staff upon arrival. When we arrived at our room they had put the extra special touch in and made swans out of towels and my husband had a card, balloons and a box of chocolate. I had asked about decorating the room prior to our arrival and Iga replied to day she put in the request. Which really was a lovely touch and made our stay even more special. Breakfast was good. A nice range of continental and cooked breakfast. We stayed in room 411 which has a great view of the harbour. After reading a review prior to our stay regarding the harbour view and them having a view of bins. I can safely say that this room gave a great view. Upon checkout the ladies at reception were equally as lovely and friendly as those who checked us in. Overall we had a great stay and we would definitely stay here again. Thank you to all who added the extra special touch. Keep up the hard work. Will definitely recommend this hotel. …
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Review collected in partnership with Hampton
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here after a problem with our booked hotel they had a boiler breakdown so no heating/hot water 🚿 We went to the tourist information after a bad night and Julie was extremely helpful arranging a viewing at the Hampton by Hilton where Jackie was very welcoming and helpful, we had an accessible room everything was well laid out and comfortable would highly recommend where you are treated as an individual and nothing is too much trouble!
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Review collected in partnership with Hampton
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This was the worst hotel experience I have ever had. Firstly on arrival there was no visible check in desk. After wandering around for a few minutes with my bags with no one around offering any assistance I asked the man serving at the bar where was the reception desk, he waved me towards the end of the same bar where a very small table sign on the bar marks reception. No one was there, finally a woman appeared from a door behind and I asked if there was anyone on reception. She waved me back in the direction of the same man serving at the other end bar who had just waved me to that end of the bar, she then just walked off. Are your staff incapable of informative verbal communication? Eventually the bartender came over and asked if I wanted to check in, why the question when i had already asked him for check in! No words of welcome at all. I asked for a quiet room with a view. He said there were no standard rooms with a view and they are all quiet. I asked if I could get anything to eat in the room he said no. He did not offer any information as to anywhere else to eat in the hotel so I took the lift to my 1st floor room. I was tired and hungry so decided to sleep. The room was muggy and did not smell fresh. Sleep was impossible due to the noisy and erratic air-conditioning which alternated between blasts of stuffy hot air and chilling waves of cold no matter what temperature I set it to. I tried to switch it off completely but it would not shut down. By 2am I was getting chills and a headache and would have left if I could have got transport to my destination. In spite of asking for a quiet room there was noise late at night and door slamming in adjacent rooms. By 6am not having slept a wink I thought a nice hot shower would make me better, but there was no hot water at all, it was barely tepid even running the tap a long time. It eventually came on at around 9am. Should there not be hot water at all hours? I went down to have breakfast, waited for anyone to appear to ask if there were any options to bread. Finally a lady staff appeared and said crisp bread was not available. Went to get a coffee and waited while the coffee machine was being fixed, as I stood patiently the staff member turned around and brusquely waved me off towards saying there's another machine which was tucked around a corner, this was also out of order. Food options were standard continental aside from some baked beans and scrambled eggs mixed with parsley. I asked an inside of kitchen staff member for plain eggs and he made me scrambled eggs without the parsley, I would like to comment favorably about him, I think he was from another country and he was the only staff member who was pleasant and helpful. Perhaps he could help train reception and bar service members. It would have been nice if there was a herbal tea or decaf sachet in the room. There were just two teabags and two coffee sachets, very was disappointing when you do not want caffeine at night. The bathroom was not well cleaned, pieces of used clumped toilet tissue on the floor and hair and dirt in the shower and muck on the tap and dispensers. The box of tissues was empty under the two crumpled and torn sheets of tissue that had been placed on the top on the box, the tissues had obviously been handled, looked used and stuffed back. I attach photos. I was checked out by a very sullen staff member with no word of pleasantry, and left sleep deprived and quite unwell from the hot and cold air-conditioning all night not to mention the rock hard uncomfortable mattress which I see has been noted in reviews going back a year only for management to respond with "its takes time for our Hampton mattresses to soften up". Well I can assure you I will not be returning to subject myself to assist you in this quest.…
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here 3 days midweek in February. The hotel looks modern, reception area was lovely. Parking was a pain but it always is in Torquay as it’s so hilly! The hotel is centrally located in walking distance to the harbour and town centre. The beach is probably a 15-20 minute walk. Loads of nice restaurants near by (AmicI across the road is amazing!) The room was nice, a little small with 3 of us and cases etc, The bed was tiny and so uncomfortable! The sofa bed my toddler was on felt better. I also found a couple of stains on the bedding and one of the towels which was disappointing but room was clean otherwise. Breakfast in the morning was lovely, great selection and lots of gluten free options too. Juice was fresh and everything was tasty!
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Park up outside and unload your bags if driving then park in harbour car park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
JohnnyGPortsmouth wrote a review Feb 2023
Portsmouth, United Kingdom346 contributions90 helpful votes
My wife and I stayed here for 2 nights. It is very convenient for the seafront and several pubs and restaurants. There is no onsite parking but there is a decent car park just above. The room was very clean with a large comfortable bed and good ensuite. The buffet breakfast was plentiful and well presented.
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Review collected in partnership with Hampton
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Terrible view, paid extra for this view of the beer barrels and broken chairs and dirty roofs. Told we should have booked through Hilton not a third party. I’ll definitely use a different hotel next time I’m in Torquay. Breakfast isn’t great either.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Find a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$87 - US$144 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandDevonEnglish RivieraTorquay
NUMBER OF ROOMS
131
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Claim Your ListingHAMPTON BY HILTON TORQUAY: UPDATED 2023 Hotel Reviews, Price Comparison and 205 Photos (English Riviera) - Tripadvisor
Frequently Asked Questions about Hampton by Hilton Torquay
Which popular attractions are close to Hampton by Hilton Torquay?
Nearby attractions include Torquays Dinosaur World (0.2 km), Torquay Harbour (Inner Dock) (0.2 km), and Torquay Museum (0.3 km).
What are some of the property amenities at Hampton by Hilton Torquay?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hampton by Hilton Torquay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton by Hilton Torquay?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton by Hilton Torquay?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hampton by Hilton Torquay?
Conveniently located restaurants include Ollies, Lighthouse Cafe and Bar, and Kalipso Coffee & Bagel.
Are there opportunities to exercise at Hampton by Hilton Torquay?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Hampton by Hilton Torquay?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Hampton by Hilton Torquay?
Many travellers enjoy visiting Torre Abbey (1.4 km) and Friends Of Oldway (3.8 km).
Does Hampton by Hilton Torquay have any great views?
Yes, guests often enjoy the city view available here.