Braddon Hall Hotel
70 Braddons Hill Road East, Torquay TQ1 1HF England
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About
#41 of 81 hotels in Torquay
Location
Cleanliness
Service
Value
Welcome to Braddon Hall Hotel, your Torquay “home away from home.” Braddon Hall Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
For those interested in checking out popular landmarks while visiting Torquay, Braddon Hall Hotel is located a short distance from Riviera Life Church (0.0 mi) and English Riviera Wheel (0.4 mi).
Braddon Hall Hotel offers guests an array of room amenities including a flat screen TV, and getting online is possible, as free wifi is available.
The hotel offers outdoor furniture, baggage storage, and a sun terrace, to make your visit even more pleasant. The property also features free breakfast. Guests arriving by vehicle have access to free parking.
While you’re here, be sure to check out some of the Mexican restaurants, including Las Iguanas Torquay and Jingles, all of which are a short distance from Braddon Hall Hotel.
Looking to explore? Then look no further than Babbacombe (0.9 mi) and Kents Cavern (0.7 mi), which are some popular Torquay attractions – all conveniently located within walking distance of the hotel.
Braddon Hall Hotel puts the best of Torquay at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Golf course
Books, DVDs, music for children
Car hire
Baggage storage
Street parking
Wifi
Bar / lounge
Breakfast in the room
Special diet menus
Wine / champagne
Bowling offsite
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Sun terrace
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Room features
Housekeeping
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
Location
80Somewhat walkable
Grade: 80 out of 100
22Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
70 Braddons Hill Road East, Torquay TQ1 1HF England
Getting there
Car HireSee all Torquay car hire
251Reviews3Q+A51Room tips
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Arrived early evening after telephoning to confirm on our way after a long drive. Upon arrival I noted my name listed twice at reception when checking in and enquired why. The manager advised I had booked two rooms to which I replied I had definitely not and clearly that made no sense and he must have made an administrative error. He then advised I would have to pay for both which I was not prepared to do. I was able to provide confirmation of the booking of one room and was happy to do so. He was refusing to check us in unless I paid for two rooms. I then said I would be prepared to do this if he could provide confirmation that two rooms were indeed booked. Naturally he could not as this was not the case and he too only had the one Expedia confirmation. One would have thought that would be the end of the matter but no he was still refusing to check us in. By now it was after 8pm and with many people staycationing there was literally no availability at all. We had stepped outside to discuss options and make some calls. The manager then locked us out and refused to answer the door when we rang the bell. We were now forced to make an alternative arrangement late in the day. We drove around to neighbouring towns, made many calls and dropped in to hotels we passed by on the hope of a late cancellation. Another hotel that was full recommended a small family hotel across the way as he knew they did not use online websites and as such may have a room. Luckily this was the case so now late into the evening we had somewhere to stay. The manager then told Expedia we were a no show took payment in any case despite locking us out - truly unbelievable! An awful start to our staycation down the west coast trying to support local businesses during the pandemic.…
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
Helpful
I've been to over 1000 hotels, and this rates in the bottom few for sure Hotel messed up our booking (completely their fault), big argument ensued with the extremely rude manager, then they decided to charge a cancellation fee direct on our credit card, and refused us entry. Avoid this hotel at all costs, and whatever you do, don't give them any card details
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Date of stay: June 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Since this hotel changed hands, it has gone downhill. It desperately needs updating. There's very little water pressure on the top floor- God help you if you need the loo. Same for Wi-Fi. Free, fast Wi-Fi is advertised, unless you're on the top floor. The shower curtain was so close to the bath, you couldn't turn around or it would stick to you. And bring your own shampoo etc. Manager wasn't anywhere to be seen one night for bar service, thankfully we'd brought a bottle if wine back with us. You need to turn on a sixpence to park. It's very steep and not a lot if manoeuvring space. No housekeeping for a 2 night stay- we had to hunt the manager down for loo roll. On the plus side, when we did see the manager, he was chatty, informative, and hooked breakfast well. A lot of room for improvement though.…
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: Don't go for the top floor!!!!
Wi-Fi and water pressure work better on the lower floors....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stayed here for 1 night. When booking it asked us what time we were arriving so we chose 11am thinking that must have been check in time, we were gravely wrong. When arriving at the hotel we were greeted by a ‘wish’ version of stone cold Steve Austin, he barked at us that check in was not until 3pm. however, after we showed him the booking error, he allowed us to place our bags securely inside, while we explored Torquay for the day. When we came back at 3pm, he was most courteous, almost like he had a bollocking from the wife to do so. He was most helpful explaining entering and exiting the building. His temper only boiling over when we asked if he needed to know how we liked our eggs to which he replied “you get them fried and if you don’t like it don’t eat it” In the bedroom the room was great value for money barring the water pressure on the shower not being great and a mishap where the tap fell off. Not very spacious though, you couldn’t swing a cat around, but our fault because we could have booked a bigger room. Bed was comfortable and had a great nights sleep. After spending the night in Torquay, and having dinner and cocktails we arrived back at the hotel around 11pm-12am, used the passcode on the door to enter which was very straight forward. There was no one on reception as expected. As we walked through the hallway to the stairs we noticed that the owner was in the bar area with the tv on, asleep on the sofa with a beer in his hand, after the lounge being locked all day. Then breakfast arrived, it was plentiful, good sausages and bacon, cooked very well, and also a good tasting cuppa to go with. Would just have liked more choice of cereals and maybe some fruit juices, however we were full after eating breakfast. Unfortunately, some poor lady and her husband didn’t get the memo about having set seats and sat at the wrong table. Whilst the hostess kindly explained why the seating was important due to matching room numbers to breakfast orders she made amendments to the seating due to the honest mistake. However when the owner got whiff of this all hell broke loose. He started bellowing from the kitchen about how people need to follow the rules to which the room went silent, followed by a Charge into the room at which he began to berate the couple for their mistake before picking up their items from the table and manually moving it to where they were supposed to be sat whilst continuing to repeat about they need to follow the rules. He returned to the kitchen at which point he shouted to the hostess that they can now only have one slice of toast. Made the atmosphere most awkward and left everyone else either leaving their breakfast or eating as quickly as possible to get out of the firing range. To summarise, it felt as if we were guests in the owners home, but if to wish to enjoy your stay know the rules keep on the owners good side and maybe try addressing any problems you have yourself first aka avoid customer service.…
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We arrived 2 hours early to Torquay & as with all hotels we stay in, we thought we’d see about checking in early, or at the very least, parking up & leaving our bags until checkout opened. As we approached the property, we were warned by other early guests that they had tried to check in, but that they were very abruptly told that it opens at 3pm & to find parking elsewhere (despite there being spaces on the incredibly steep and probably not worth making the effort “drive”). As parking was clearly advertised on the booking, we decided to park up on the drive (we almost broke our rear axis getting up). If we were going to drive off, we’d have parked in the local carpark 5 mins away rather than risk a 2nd parking attempt! We parked up & thought it courteous to let the guest house know we’d parked, however we were apprehensive based on the other new guest’s warning. We went to try and speak to someone at the guesthouse but they didn’t seem to be around and there was a note on the locked from door stating check-in opened at 3pm. I phoned the hotel and advised the gentleman I spoke to that I was also a bit concerned as we had left all our bags in the car (as hidden as possible) and someone was very closely watching us when we arrived and took some items out the boot, however I was told he wasn’t around for another half hour & “what was he supposed to do about it…” When we were hovering around the car, waiting to make a decision on what to do regarding our luggage, another guest told us that the owner was about and directed us to a room next to the main entrance that he was in. Again, thinking it would be courteous and we’d be reassured re leaving our car on the drive, all we got was a blanks stare, a shrug of the shoulders, some choice words telling us it wasn’t his problem & a very foul feeling in our stomachs. It was made quite clear that check-in was 3o’clock and he had zero intention to engage with us in any capacity before then. After much deliberation we decided to head out to our booked meal (we were now quite late) and decided to leave the car and bags where they were and enjoy it as best we can. To be honest though, I was quite shocked and very confused as I’ve never been spoken to like that before, never mind by a guesthouse owner or similar that I’m paying to stay at. We just wanted some reassurance/advice… It was also made quite clear to us that we had to check-in BEFORE 6pm, so we hurried back from our meal before we were ready to avoid not having somewhere to stay and being chastised for “inconveniencing” the proprietor again. When we returned I also decided it was best to avoid the owner/manager as I couldn’t bare to be made to feel so anxious or dreadful. Luckily it was not a problem as when we arrived to “check in”, the door was still locked so we called up again. We were provided with the code for the front door lock and our keys were left on the reception desk, along with a list of our names and room numbers. There was also a note on the desk asking for our breakfast orders. We decided not to have anything as it was a Saturday morning and finishing the breakfast slot at 9am on a weekend day is not our idea of a relaxing stay or holiday. It was also a real shame that the lounge area was completely locked up for our duration, and whilst there does appear to be a bar, this certainly wasn’t opened as it was locked in the lounge room. Looking through other reviews, it’s clear to me that the hotel was bought out sometime late last year and since then it seems that the new proprietor seems to run the guesthouse very leanly. Whilst this may work if it’s done correctly, I have never in all my years met anyone who lacks customer service skills as much as this gentleman. He has rules and ideas of how he thinks the guest house should be done (“check in is 3-6pm ONLY”, “write your orders on this paper”, “don’t ask me questions before 3pm”) and his incredibly bad attitude need some real work if he intends to make this a success. Oh - our room had a great view and was quite spacious. Only 2 pillows though and I daren't ask for any more. If you fancy being spoken to like absolute dirt, or you are okay to absolutely obey his ridiculous rules, then it’s probably not a bad stay. We however, will not be recommending this guesthouse to anyone we know, or on here and would recommend you steer clear until the proprietor engages in some customer service training or it’s taken over by a new owner.…
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip: Avoid engaging with the proprietor in any capacity
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Arriving at the hotel is a bit of a shock to the system as it is very tired - needs a lot of maintenance! The rooms themselves were comfortable and clean, recently painted which made the best of what was there on a budget. Electric shower was just about ok and was clean enough. Bed linen very clean and white so no hiding places but all was good. Highlight was the breakfast - arrived quickly, hot and tasted well with decent ingredients so no compaints there. Parking for a few cars, 5-6 maybe if you are brave enough to drive to the 2nd level - it's very steep with a risk of grounding - overall a pleasant enough stay but the place definitely needs an overhaul. Owner was great, very friendly and helpful.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
On arrival, parking was horrifying and outside of hotel looked worn, inside was the same, very sad and old . Our room was a Deluxe King, bed was lovely and clean with white linen, but only two pillows, asked for more, eventually just before bedtime got one extra. Window was held open with a piece of wood, and curtains were hanging off the rails, also the one curtain had to be kept closed or next room looked in! Only one bath towel each for a four night stay, no option for clean ones, as no housekeeping, Shower was a drizzle along with a dirty soap stained shower curtain and a non slip mat that was dirty and had hairs in it! There was a mini fridge that didn’t have any complimentary water but someone’s leftover food left in it. Whilst there, we saw no cleaning of any public/shared rooms and certainly no bedrooms . Plus point, was it’s consistently good full English breakfast , but attricious coffee.…
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This has the potential to be a good hotel but the owner is extremely rude and couldn't care about his guests. Rooms are never cleaned, towels not changed, bins not emptied or tea making replenished. Came back one evening hoping for a drink in the lounge. Hotel was in complete darkness and it turned out owner was absent. Another evening he was in the lounge but refused to open the bar (at 10pm). When I complained he became offensive, swearing and using four letter words at myself and wife. As for breakfast if you like a fry up, thats fine, but apart from cheap cornflakes thats it - no fruit, yoghurts. There is no way this is a 4 star hotel.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: No lift, so to avoid a lot of climbing choose lower levela
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Upon arrival we were unsure of the parking situation so decided to go inside the hotel and ask about it. We were allowed into the property only to find the most obnoxious man. “Yes?”, he barked at us, rudely. When we explained we had a reservation for the night he simply replied with, “Check in is from THREE o’clock”. Regarding the parking, “Look out on the street if you can find a space”, he grunted, abruptly. After this he followed us out to shout at the poor lady on the front doorstep who’d carelessly dared to let us inside before 3pm. Said gentleman must have had a full frontal lobotomy in the hours that passed before we returned, as he was nice as pie when we bumped into him later. However, by then the damage had been done. There is nothing particularly wrong with the accommodation, other than it’s owner could do with an extended stay at charm school. He clearly gets kicks from being nasty/intimidating to people. Having experienced this first hand, I’d stay away if I were you.…
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We recently stayed in Maycliffe Hotel in Torquay and wanted to stay another night so we spontaneously booked this hotel for our last night as it was the cheapest. We got there early as we were hoping to leave the car there while we had a day in Torquay, we found a note on the door to call this number, so I called it and explained that we are here early and asked if we can leave the car there etc, i had an aggressive response on the phone by the man (Henry) who said that check in is at 3pm and that leaving our car was unfair on other guests but he didn’t mind us leaving it there. I ended the call feeling a bit odd due to the response. We came back at 3pm to check in, again, nobody was in the hotel so i rang the number again. This time, Henry was much more polite and told us the code for the door and instructions of where the room key was and to write down our breakfast order on a slip of paper in reception. We got into our room and it was very vintage and old fashioned, but beautiful. Room key was an old fashioned big key rather than the usual hotel card etc. Lovely windows and spacious room. Bathroom was decent, although, it stunk. We couldn’t put our finger on the smell, but the only way i could describe it is a very strong scent of women’s sanitary products (which is fine but the bathroom reeked of it). The bathroom had a fan as there wasn’t a window in there, this fan was on constantly and was noisy so we kept the door closed. The shower head didn’t fit in the holder, so as you turn the shower on, from the force of the water, the shower head would fall off. So we had to hold the shower head. Bed was comfy, only given 1 pillow each person whereas our other hotel provided 2 pillows (win!) Very hot room, had to open windows wide, which hardly helped at night time. Around midnight/1am, a drain worker was cleaning the drains with a very loud machine right outside the hotel, which woke us and we ended up shutting the windows, making it uncomfortable to sleep with the heat, and the constant noise. Breakfast in the morning was okay, tables were laid out with table numbers on. As we assumed you had to sit on the table that has your room number on, other guests didn’t and were soon told off by Henry who came into the quiet dining room who shouted at them for sitting in the wrong space and said “what room number are you? right, that’s not that hard is it” which i found very rude. Breakfast was free so i guess i can’t complain. Only offered hot drinks, and as i’m not a lover of these, i brought my own orange juice. Parking was a nightmare, into the drive you go up this hill and park on the hill. very tight spaces and hardly any room to turn around or manoeuvre. Wasn’t nice sleeping in the constant fear of the car rolling down the hill😂. Very close to center/beach front. 15min walk. Up a big hill so wear walking shoes! Wouldn’t come here again but it had potential.…
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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LOCATION
United KingdomEnglandDevonEnglish RivieraTorquay
NUMBER OF ROOMS
11
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Frequently Asked Questions about Braddon Hall Hotel
Which popular attractions are close to Braddon Hall Hotel?
Nearby attractions include Torquay Museum (0.1 km), Hole in the wall pub Torquay (0.5 km), and HQ escape rooms - Torquay (0.5 km).
What are some of the property amenities at Braddon Hall Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Braddon Hall Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Braddon Hall Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Braddon Hall Hotel?
Conveniently located restaurants include Old Vienna Restaurant, Ollies, and Amici.
Are there any historical sites close to Braddon Hall Hotel?
Many travellers enjoy visiting Torre Abbey (1.6 km) and Friends Of Oldway (4.2 km).