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Grosvenor Hotel Torquay

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Grosvenor Hotel Torquay
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1,033 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
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London, United Kingdom
Reviewed yesterday NEW

This review is long overdue and should have been written about two weeks ago - but even though life has been hectic I was determined I would write it as we had such a great stay at the Grosvenor Hotel. Arrival It was a Monday til Thursday stay. I was with my husband. As soon as we arrived we were...

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Helpful?
Thank mabel1348
Torquay, United Kingdom
Reviewed 2 days ago NEW

I phoned to make a table reservation for 5pm on Mothering Sunday which was outside of regular dining times and was delighted when the helpful front desk lady said this would be no problem. The staff were amazing, from the moment we walked through the entrance until we left. Thoughtful, unasked for gestures like bringing a vase for two bouquets...

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Helpful?
Thank jackie w
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Jackie W, We welcome your lovely review, and are happy that you had a wonderful Mother's Day, and look forward to having you back soon. Best wishes, Julio de Carvalho

Swindon, England, United Kingdom
Reviewed 2 days ago NEW

This hotel has got to now be Torquay's jewel in the crown. We arrived and were immediately greeted by someone to take our bags. Our rooms were ready but we were offered complimentary drinks and pastries which we gladly accepted-what a lovely touch! The lounge area was warm and inviting with open log fires and plenty of seating with books...

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Helpful?
Thank Sam A
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Sam A, Thank you for such a lovely review, your comments have gone down a treat with all of us at the Grosvenor Hotel, we are looking forward to seeing you again, Best wishes, Julio de Carvalho

Hertfordshire
Reviewed 3 days ago NEW

I have just come back from 2 nights at the Grosvenor Hotel. From the moment we arrived the hotel's staff were outstanding, from the gentlemen helping us with our luggage to Jame's passionate and humorous explanations of each of our dishes, he clearly knew every drop of ingredients and had us salivating over the cheese board, topped off with his...

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Helpful?
Thank SallyTwiggy
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Sally Twiggy, Thank you for your lovely review, and we are happy that we at the Grosvenor Hotel, have made your two day stay a wonderful experience. We hope to see you again soon. Best wishes, Julio de Carvalho

Reviewed 3 days ago NEWvia mobile

You can tell that the Grosvenor has a lot of the right kind of energy going into its day-to-day running. Definitely one to watch in Torquay. While it might be in a mild pickle at the moment due to renovations (which don't interfere with the main parts of the hotel), the staff are superb: polite, friendly and willing to go...

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Helpful?
Thank CeliaA1982
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear CeliaA1982, Thank you for your lovely review, and the comments regarding our staffs energy levels, and we are happy that you enjoyed our gardens, even right down to the food offerings, thank you. We do try to make every guests experience a memorable one. We look forward to seeing you again. Best wishes, Julio de Carvalho

London, United Kingdom
Reviewed 3 days ago NEW

Yes, The Grosvenor is in need of refurbishment, which is well underway, but nothing can surpass the friendliness and professional attitude of the staff, from the front desk to the restaurant. John Burton Race is simply one of the best chefs in the UK, and what a treat to eat in his restaurant, not one night but two! The menu...

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Helpful?
Thank carleyannk
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Carly K, Thank you for such a lovely review, and we look forward to welcoming you back. Best wishes, Julio de Carvalho

Reviewed 3 days ago NEW

The whole process from booking our table online to paying our bill has been easy and effortless. The staff really made a fuss of us on arrival by making us feel special. We started with an amouse bouche, compliments of the chef John Burton-Race, which was a new and delightful experience for my Mum. Our starters were superbly delicious. Our...

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Helpful?
Thank Eileen L
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Eileen L, Thank you for the lovely comment, and we are happy that you had a effortless experience with us. We are delighted that we where able to make your mum's experience a memorable one. Please do visit us soon, best wishes, Julio de Carvalho

Moulsford-on-Thames, United Kingdom
Reviewed 4 days ago NEWvia mobile

We really enjoyed our two days here in this pleasant hotel. The staff were excellent and friendly. Our room, the pool area, lounge bar and restaurant were all very good. The hotel is very close to the seafront with enjoyable walking areas around the very clean and picturesque harbour. Excellent coffee shops and restaurants close by. Having said that the...

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Helpful?
Thank Adrian A
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Adrian A, Thank you for you lovely review, and we are glad you enjoyed your stay with, and we look forward to seeing you again. Best wishes, Julio de Carvalho

Bristol, United Kingdom
Reviewed 5 days ago NEW

service excellent, all staff were very attentive, always spoke as went by to say hello ask if needed any thing. Room very clean, comfortable, good quality bath room products. When away cooked breakfast served is a real treat, the breakfast choice was very good, to top it off good quality products for cooked breakfast and the fruit juice, jams, marmalade,...

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Helpful?
Thank 123cook2017
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Ms Cook, Thank you for your lovely review, regarding our service, staff, rooms, breakfast choice, we really appreciate all your comments. We hope to see you soon. Best wishes, Julio de Carvalho

London, United Kingdom
Reviewed 5 days ago NEW

Visiting the Grosvenor Hotel (and Tripadvisor) website would suggest this is a somewhat upmarket hotel with modern rooms and facilities as well as being well situated for visitors who plan to visit the Riviera International Centre or the many tourist venues in the Torquay area. Well, our experience was not what the webiste(s) would have suggested. Yes, the hotel is...

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Helpful?
Thank GeorgeKorch
jdeCarvalho, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear George Korch, Thank you for your review and feedback, we really appreciate all your comments, we can assure you that we at the Grosvenor Hotel are committed to provide the very best to all our guests. We are glad that you had a wonderful experience in our dining room, and that the staff exceeded all your expectations, and that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Torquay's unexpected delight The Richardson Grosvenor is perfectly situated to enjoy Devon's beautiful coastline, stunning beaches and local attractions. With an indoor and outdoor pool, leisure facilities, dining in the contemporary Lawns Brasserie or stateside in Keith's retro diner, the Richardson Grosvenor offers diversity and quality in one neat package. ... more   less 

Additional Information about Grosvenor Hotel Torquay

Address: Belgrave Road, Torquay TQ2 5HG, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: RM393 - RM936 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grosvenor Hotel Torquay 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Torquay Grosvenor Hotel
Torquay Hotel Grosvenor
Grosvenor Hotel Torquay English Riviera
Hotel Style:
#9 On the Beach Hotel in Torquay
#34 Romantic Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor Hotel Torquay staff and other travellers.
13 questions
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Solihull, United Kingdom
8 months ago
over a year ago
1 month ago
Trowbridge, United Kingdom
10 months ago

See all questions (13)

Questions? Get answers from Grosvenor Hotel Torquay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View from 209”
 of 5 bubbles mabel1348, 28 Mar 2017 | Read review
“James' - Very funny man and very knowledgable regarding the food. Highly recommend the restaurant as food was out of the world!”
 of 5 bubbles SallyTwiggy, 26 Mar 2017 | Read review
“Pick a room on the ground floor”
 of 5 bubbles GeorgeKorch, 24 Mar 2017 | Read review
“Room 104 is large with a sea view”
 of 5 bubbles SH0pkins, 9 Mar 2017 | Read review
“Would recommend upgrading to a larger room.”
 of 5 bubbles 662miriamn, 20 Feb 2017 | Read review
5 of 5