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Let me preface this review by saying we are not usually ones to complain and really hate to do so. However, this hotel is NOT fit for purpose and our stay - a gift from my mum for our anniversary - was terrible. Our room...More
Absolutely terrible service at the Bar.
Ignored for at least 5 minutes while 2 staff were talking and messing around on their mobile phones.
The lager served was flat and poured again and not much better at £3,90 per pint.
In fact 2 more were...More
On arrival the hotel looked lovely and in a great location. We parked in the car park next to it which was £10 for 24 hours which we thought was good for an inner city. The room was very hard to find and took quite...More
We were bought a Groupon deal as a Christmas gift which included dinner bed breakfast and a bottle of wine was slightly apprehensive after reading negative reviews but I can only speak as I found and we thoroughly enjoyed our stay! We were lucky enough...More
The only thing to say is the hotel is in need of a huge overhaul.
Front of house was not great- started checking us in, then took a phone call and left us waiting.
We were given a room between floors- no lift access even...More
3 Thank Matt W
Response from GuestRelationsBH, Guest Relations Manager at Royal Bath Hotel & SpaResponded 2 days ago
Thank you for taking the time to write a review of our Royal Bath Hotel. If I could please ask you to contact our Customer Services Team (firstname.lastname@example.org) with your concerns in order for them to fully investigate and appropriately action the above issues you...More