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02/07/2017 03/07/2017
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    Hallmark Hotel Bournemouth Carlton

    East Overcliff Drive, Bournemouth BH1 3DN, England
    Save
    Savings alert: 16% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$223
          US$91
          Great Deal
          US$94
          US$94
          Traveller (408)
          Room & Suite (268)
          Dining (43)
          Hallmark Hotel Bournemouth East Cliff
          1,106 reviews
          #25 of 66 hotels in Bournemouth
           
          Hallmark Hotel Bournemouth West Cliff
          1,823 reviews
          #46 of 66 hotels in Bournemouth
           
          The Cumberland Hotel
          3,415 reviews
          #14 of 66 hotels in Bournemouth
           
          Bournemouth Highcliff Marriott Hotel
          1,425 reviews
          #37 of 66 hotels in Bournemouth
           
          Overview
          • Excellent30%
          • Very good34%
          • Average19%
          • Poor9%
          • Terrible8%
          Travellers talk about
          “sea view” (83 reviews)
          “outdoor pool” (49 reviews)
          “east cliff” (39 reviews)
          Free Wifi
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
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          Hallmark Hotel Bournemouth East Cliff
          1,106 reviews
          #25 of 66 hotels in Bournemouth
           
          Hallmark Hotel Bournemouth West Cliff
          1,823 reviews
          #46 of 66 hotels in Bournemouth
           
          The Cumberland Hotel
          3,415 reviews
          #14 of 66 hotels in Bournemouth
           
          Bournemouth Highcliff Marriott Hotel
          1,425 reviews
          #37 of 66 hotels in Bournemouth
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (1,063)
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          There are newer reviews for Hallmark Hotel Bournemouth Carlton See the most recent reviews

          281 - 285 of 1,063 reviews

          Reviewed 10 July 2016

          Arrived on Tuesday 28 th June. Room 94 was large and spotlessly clean but very much in need of updating and decorating. Although it was June it was very cold and no heating in the room but the nice bathroom had a heated towel rail...More

          Thank 577jennifer
          Response from Stephen A, General Manager at Hallmark Hotel Bournemouth CarltonResponded 11 July 2016

          Thank you for your review. I will pass on your feedback regarding the service being chaotic in the Restaurant so that this can be reviewed and improved immediately. I have asked my Head Chef to review the content of the fresh fruit salad for Breakfast...More

          Reviewed 9 July 2016 via mobile

          The hotel and staff were excellent. With Carlos drte being oustanding. He was courteous and obliging. Nothing was too much trouble and he is a fantastic asset as an employee. Well done Carlos. Would definitely use hotel againMore

          Thank mumscamp
          Response from Stephen A, General Manager at Hallmark Hotel Bournemouth CarltonResponded 11 July 2016

          Thank you for your review. I was pleased to read that you enjoyed your stay and thank you for your kind comments about Carlos which I will pass on to him. I hope that we can look forward to welcoming you back again soon. Regards,...More

          Reviewed 8 July 2016 via mobile

          We have just come back from visiting this hotel. The hotel itself is really nice, feels really luxurious in reception and public areas. It was a special break for my Mum and her husband, as my Mum has just finished treatment for cancer. We arrived...More

          Thank rytham73
          Response from Stephen A, General Manager at Hallmark Hotel Bournemouth CarltonResponded 9 July 2016

          Than you for your review. Customer Service is at the heart of what we do and as such I must apologise for not meeting your expectations on this occasion. Please be assured that I have asked my operational team to review your feedback and take...More

          Reviewed 7 July 2016 via mobile

          I checked in here as part of a conference package in Bournemouth. The check in process was unacceptable. There was no explanation of the hotel or where the oddly numbered rooms were. There was no credit card swipe resulting in an embarrassing moment in the...More

          Thank KellyNN16
          Response from Stephen A, General Manager at Hallmark Hotel Bournemouth CarltonResponded 8 July 2016

          Thank you for your review. The issues you have experienced on this occasion are clearly unacceptable and be assured that we will review and take immediate steps to resolve. I hope that you will consider giving us a second chance at the Hallmark Bournemouth Carlton...More

          Reviewed 5 July 2016

          We visited the hotel for a 3 night break, 2 room were booked 1 with full disabled facilities. Our room, 120, was over looking the front of the hotel it had a lovely balcony and sea view - well worth asking for if you visit....More

          Thank whitbyuk57
          Response from Stephen A, General Manager at Hallmark Hotel Bournemouth CarltonResponded 6 July 2016

          Thank you for your review. Please accept my sincere apologies for not meeting your expectations on this occasion. We are awaiting delivery of a new platform lift. Again, my apologies for this inconvenience. I have asked my operational team to review both the Breakfast offering...More

          Hallmark Hotel Bournemouth East Cliff
          1,106 reviews
          #25 of 66 hotels in Bournemouth
           
          Hallmark Hotel Bournemouth West Cliff
          1,823 reviews
          #46 of 66 hotels in Bournemouth
           
          The Cumberland Hotel
          3,415 reviews
          #14 of 66 hotels in Bournemouth
           
          Bournemouth Highcliff Marriott Hotel
          1,425 reviews
          #37 of 66 hotels in Bournemouth
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$110 - US$263 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #8 Spa Hotel in Bournemouth
          • #14 Luxury Hotel in Bournemouth
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 76
          • Reservation Options
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          • Location
          • United Kingdom >
          • England >
          • Dorset >
          • Bournemouth
          • Also Known As
          • Menzies Carlton Bournemouth ,
          • Hotel Menzies Carlton ,
          • Carlton Hotel Bournemouth
          Add Photo Photos
          Traveller (408)
          Room & Suite (268)
          Dining (43)
          Pool & Beach (20)
          Hotel & Grounds (256)
          Bathroom (32)
          Family and Play Areas (2)
          Business Centre & Event Rooms (1)
          Nearby
          The Queens Hotel
          1,381 reviews
          .11 km away
           
          Heathlands Hotel Bournemouth
          990 reviews
          .12 km away
           
          Hallmark Hotel Bournemouth East Cliff
          1,106 reviews
          .10 km away
           
          Britannia Hotel Bournemouth
          1,117 reviews
          .13 km away
           
          Nearby Restaurants
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          .27 km away
          Arbor Restaurant
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          .25 km away
          Cameron's Eat N Drink
          40 reviews
          .37 km away
          The Escoffier Restaurant
          63 reviews
          .18 km away
          Nearby Attractions
          Russell-Cotes Art Gallery & Museum
          1,513 reviews
          .44 km away
          Grosvenor Casino Bournemouth
          62 reviews
          .61 km away
          The Polar Bear on the Isle of Wight
          20 reviews
          .52 km away
          Oceana Day Spa
          203 reviews
          .35 km away
          Questions & AnswersAsk a question
          HailshamHilary
          Hi, I have booked this hotel vis T/A which says includes free car parking. Is this the case please. HD
          21 April 2017|
          Answer Show all 10 answers
          Response from Susan T | Reviewed this property |
          Yes, you do have to pay for parking, unless you have booked a hotel deal that includes it!
          0
          Votes
          Hedgeslee
          Good afternoon I have recently booked a double room with sea view would it be possible to request one with a balcony or is this an extra payment many thanks Lee hedges Check in Sunday 16th April for one night
          12 April 2017|
          Answer Show all 2 answers
          Response from SAXONY | Reviewed this property |
          Sorry we did not have a balcony either
          0
          Votes
          Daphne jane W
          I have just left a message regarding the parking, as I find this bad news. This amount for people on a pension is outrageous. I just hope we have a good room as it is our anniversary and I chose your hotel to celebrate it.
          3 April 2017|
          Answer Show all 6 answers
          Response from lonelytraveler190784 | Reviewed this property |
          Unfortunately Parking was a problem most parking spaces full. Pretty enquiry was told it's chargeable Unsure of daily charge I parked at my friends flat at landsdowne
          0
          Votes
          Room Tips
          "Dont book a room with a sea view it has swimming pool below. If you like a Butlins Holiday Camp its OK."
          Read review
          "Ask for higher floor not the dungeon"
          Read review
          "keep an eye on the reviews"
          Read review
          "we had room 111 which had a lovely sea view"
          Read review
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