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07/05/2017 08/05/2017
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    Hallmark Hotel Bournemouth West Cliff

    7 Durley Chine Road, Bournemouth BH2 5JS, England
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$8
    US$84
    US$76
    US$82
    US$76
    Traveller (324)
    Room & Suite (206)
    Dining (42)
    Hallmark Hotel Bournemouth East Cliff
    1,052 reviews
    #23 of 66 hotels in Bournemouth
     
    Hallmark Hotel Bournemouth Carlton
    1,010 reviews
    #38 of 66 hotels in Bournemouth
     
    BEST WESTERN PLUS The Connaught Hotel
    2,753 reviews
    #2 of 66 hotels in Bournemouth
     
    Ocean Beach Hotel and Spa
    53 reviews
    #37 of 66 hotels in Bournemouth
     
    Overview

    • Excellent21%
    • Very good23%
    • Average25%
    • Poor15%
    • Terrible14%
    1 week ago
    “A nice hotel.”
    1 week ago
    “easter trip”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Hallmark Hotel Bournemouth East Cliff
    1,052 reviews
    #23 of 66 hotels in Bournemouth
     
    Hallmark Hotel Bournemouth Carlton
    1,010 reviews
    #38 of 66 hotels in Bournemouth
     
    BEST WESTERN PLUS The Connaught Hotel
    2,753 reviews
    #2 of 66 hotels in Bournemouth
     
    Ocean Beach Hotel and Spa
    53 reviews
    #37 of 66 hotels in Bournemouth
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,771)
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    411 - 415 of 1,771 reviews

    Reviewed 5 March 2016

    I stayed here 3 weeks ago as a surprise for my 50th birthday, everything was just fine and more. Checking in was a pleasure with the very likeable Chrissy on Reception, all we needed to know was instructed perfectly to us with regard to our...More

    Thank markball1966
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff

    Dear Mark, many thanks for the kind words regarding your recent stay, the team are delighted that you had a great experience as well as myself, we look forward to meeting you again, kind regards Paul Clarke, general manager.

    Reviewed 3 March 2016

    After a warm greeting upon arrival, I went to my room on the second floor. It was upon opening the door to the room, that I was confronted with the biggest problem of all, the wall of heat. The radiators were turned up full. I...More

    1  Thank WeddingmoonCheshire
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff

    Dear weddingmooncheshire, many thanks for the feedback and im sorry that the room was too hot.we have arranged for the valve to be replaced which will solve the problem for future guests, we will also take the feedback on board for the food you had.kind...More

    Reviewed 3 March 2016

    I booked late so didnt get into my usual hotel, having stayed in other Hallmark hotels I expected more, severely disappointed and exhausted! Arrived at 11.30 pm waited a while to check in as phone just rang at front desk. Walked into my room which...More

    1  Thank Katy V
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff

    Dear Katy, we spoke by phone prior to this review being posted and you accepted my personal apology for what happened, and my gesture of goodwill, which is not noted in your comments.We have checked the room and there is a faulty valve which we...More

    Reviewed 1 March 2016

    This was a birthday treat from my daughter. I had been to this hotel before with my husband for afternoon tea, so was happy to go again. However, we arrived at the bar to be told we had to wait for our table despite booking...More

    1  Thank 40cwilson40
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff

    Dear 40wilson, many thanks for the feedback which the team and i were diissapointed to read, clearly we let you down and we are very sorry, on average we do over 150 afternoon teas a week so we should get it right every day, every...More

    Reviewed 1 March 2016

    The venue was ideal The room great, staff so helpfull, nothing was left out all one had to do was ask. Meal was excellent and served without fuss. All in all a very enjoyable evening. 'Thank You' to all at Hallmark who helped to make...More

    Thank Gordon B
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff

    Dear Gordon,many thanks for your kind words and we are delighted you had a great event, kind regards Paul Clarke, General Manager.

    Hallmark Hotel Bournemouth East Cliff
    1,052 reviews
    #23 of 66 hotels in Bournemouth
     
    Hallmark Hotel Bournemouth Carlton
    1,010 reviews
    #38 of 66 hotels in Bournemouth
     
    BEST WESTERN PLUS The Connaught Hotel
    2,753 reviews
    #2 of 66 hotels in Bournemouth
     
    Ocean Beach Hotel and Spa
    53 reviews
    #37 of 66 hotels in Bournemouth
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Free Parking
    • Business Centre with Internet Access
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$90 - US$216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Bournemouth
    • #15 Luxury Hotel in Bournemouth
    • #18 On the Beach Hotel in Bournemouth
    Photos
    Traveller (324)
    Room & Suite (206)
    Dining (42)
    Pool & Beach (22)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Emma H
    Do all rooms have baths in this hotel?
    16 February 2017|
    Answer Show all 6 answers
    Response from janee p | Reviewed this property |
    Not sure but our room had one.
    1
    Vote
    Royalrumble1871
    Hi do all rooms have ironing facilities ?
    24 November 2016|
    Answer Show all 6 answers
    Response from Sandra R | Reviewed this property |
    Mine did so I would assume they were all the same.
    1
    Vote
    Jasmine C
    Please can you tell me how much it is for non-residents to use the pool? Originally we phoned & were told £5 each, then when we arrived we were charged £6 each, whereas today 17th Nov 2016 we were charged £10 EACH!! We didn't want the spa, just a swim with my baby daughter who is almost 5months old.
    18 November 2016|
    Answer Show all 4 answers
    Response from Cliffy315 | Reviewed this property |
    Sorry no idea I was only there one night and didn't use the pool
    1
    Vote
    Room Tips
    "stay somewhere else!"
    Read review
    "Choose a different hotel...."
    Read review
    "Clean and relaxing"
    Read review
    "Far away from the lift entrance!"
    Read review