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30 Apr 1 May
1 room, 2 adults, 0 children12
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We had a Groupon deal to stay at this hotel (dinner, bed and breakfast with use of the spa) and had concerns about it, based on other people's negative reviews. Based on our experience, we can thoroughly recommend this hotel for a short break. The...More
This hotel could do with updating from top to bottom, staff were polite but offered no information on the hotel and it's facilities. The sauna and steam room are very small, the pool was cold and so I opted not to use it, the jacuzzi...More
This hotel is really lovely and the spa is beautiful. The rooms are comfortable but some of them are a bit dated.
The staff are welcoming and will do everything they can to improve your stay and we would definitely stay again.
This hotel has some of the best customer service I have ever seen anywhere! the staff are so friendly, always have a smile and their faces and nothing is too much effort for them. It was so welcoming and warm that you just couldn't help...More
The staff were friendly and hard working. Super bunch of people.
The meals were excellent Breakfast, lunch and dinner.
The hotel was clean enough, but there is a lack of attention to detail in a few areas.
The shower control in my room was jammed...More
Response from DanielMarshGM | Property representative |
Dear gwilldor
Thank you for your message.
The answer is yes to both. If you are booking through a third party and not directly, please specify your requests in the comments / notes section.
Kind regards
Daniel
There is a ramp into the hotel and a lift. The room we had had a small hall way and the bathroom definitely wasn't wheelchair friendly. May be worth phoning the hotel.
Response from DanielMarshGM | Property representative |
Dear Martin S
So sorry I have not replied sooner. And thank you for the comments below, for getting in there with useful information.
Please see the answer below about our complimentary for guests Leisure Facilities:
The... More
Dear Martin S
So sorry I have not replied sooner. And thank you for the comments below, for getting in there with useful information.
Please see the answer below about our complimentary for guests Leisure Facilities:
The leisure facilities are located on the lower ground floor. There is a 5 x 11.5 metres swimming pool, sauna, steam room, Jacuzzi, children’s pool and spa pool. Swimming is permitted from 7.30am until 9.00pm. In the interest of safety, ball games are not permitted. There is not a lifeguard on duty and the Hotel will not accept liability for any accidents caused.
Children under 16 must be supervised at all times and are permitted to swim between 9.30am – 6.30pm
In the interest of your own safety, and of that of fellow guests, you are advised not to swim knowing that you have recently consumed alcohol. You should also allow a minimum of one hour after a heavy meal before swimming.
The pool is heated between 79F (26C) – 82F (28C). Do not to take food or drink into the pool area, and please remember that the swimming pool is a family pool and we strongly insist on appropriate behaviour in there at all times.
Locker keys can be collected from the reception in exchange for a room key
KR
Daniel
