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The Queens Hotel

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Traveller (236)
Room & Suite (279)
Dining (58)
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Overview
  • Excellent22%
  • Very good27%
  • Average23%
  • Poor14%
  • Terrible14%
Travellers talk about
“boot camp”(28 reviews)
“evening meal”(37 reviews)
“the cliff”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,560)
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11 - 15 of 1,549 reviews
Reviewed 17 April 2018

We had a Groupon deal to stay at this hotel (dinner, bed and breakfast with use of the spa) and had concerns about it, based on other people's negative reviews. Based on our experience, we can thoroughly recommend this hotel for a short break. The...More

1  Thank TheDocsHampshire_UK
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 4 weeks ago

Dear TheDocsHampshire_UK Thank you so much for taking the time to record your comments about your recent stay. I am so pleased you enjoyed your visit, thank you for sharing your kind words. I really enjoyed reading about the happy, busy atmosphere – thank you...More

Reviewed 11 April 2018 via mobile

This hotel could do with updating from top to bottom, staff were polite but offered no information on the hotel and it's facilities. The sauna and steam room are very small, the pool was cold and so I opted not to use it, the jacuzzi...More

1  Thank Andy C
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 4 weeks ago

Dear Andy C Thank you for choosing to stay with us and for taking the time to provide your feedback (I have read your partners comments as well). At check in we have standards which my colleagues follow; I can see that you reserved a...More

A TripAdvisor Member
2
Reviewed 10 April 2018 via mobile

This hotel is really lovely and the spa is beautiful. The rooms are comfortable but some of them are a bit dated. The staff are welcoming and will do everything they can to improve your stay and we would definitely stay again.More

Thank A TripAdvisor Member
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 4 weeks ago

Dear TripAdvisor Member Thank you for taking the time to comment on your recent stay. I am so pleased you enjoyed your visit, thank you for sharing your kind words. Thank you for your recommendation. I hope to have the opportunity to welcome you in...More

Reviewed 9 April 2018

This hotel has some of the best customer service I have ever seen anywhere! the staff are so friendly, always have a smile and their faces and nothing is too much effort for them. It was so welcoming and warm that you just couldn't help...More

Thank Doc_Ash123
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 4 weeks ago

Dear Doc_Ash123 Thank you for not only staying with us recently but being an absolute superstar. It was a great pleasure meeting and chatting with your fantastic family – seeing your folks, brother and Mrs Doc_Ash123’s parents (who are equally lovely). I am sorry that...More

Reviewed 2 April 2018

The staff were friendly and hard working. Super bunch of people. The meals were excellent Breakfast, lunch and dinner. The hotel was clean enough, but there is a lack of attention to detail in a few areas. The shower control in my room was jammed...More

1  Thank TartanGiant
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 4 weeks ago

Dear TartanGiant Thank you for taking the time to comment on your recent stay. This is such an eloquent and excellent example of helpful feedback; starting with the very kind words about my colleagues. Thank you for your comments about the bed and the disappointing...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$74 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Bournemouth
#20 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$74 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Bournemouth
#20 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms
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Traveller (236)
Room & Suite (279)
Dining (58)
Pool & Beach (25)
Amenities (32)
Business Centre & Event Rooms (1)
Questions & Answers
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gwilldor
19 November 2017|
AnswerShow all 5 answers
Response from DanielMarshGM | Property representative |
Dear gwilldor Thank you for your message. The answer is yes to both. If you are booking through a third party and not directly, please specify your requests in the comments / notes section. Kind regards Daniel
0
Votes
DANZ194
15 September 2017|
AnswerShow all 2 answers
Response from Judy E | Reviewed this property |
There is a ramp into the hotel and a lift. The room we had had a small hall way and the bathroom definitely wasn't wheelchair friendly. May be worth phoning the hotel.
0
Votes
Martin S
24 May 2017|
AnswerShow all 8 answers
Response from DanielMarshGM | Property representative |
Dear Martin S So sorry I have not replied sooner. And thank you for the comments below, for getting in there with useful information. Please see the answer below about our complimentary for guests Leisure Facilities: The... More
0
Votes
Room Tips
"Ask for a refurbished room !"
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"Ask for a refurbished room!"
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"Our room had a dual aspect with views of the sea and of the town, which was really nice, light and airy."
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"Ask for a room away from the lift, and away from neighboring establishments"
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