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Norfolk Royale Hotel

2,137 reviews
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Traveller (178)
Room & Suite (253)
Dining (52)
Overview
  • Excellent38%
  • Very good36%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“gold voucher”(49 reviews)
“peel hotels”(30 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,137)Write a Review
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Traveller rating
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341 - 345 of 2,116 reviews
Reviewed 9 June 2017

Lovely hotel where staff friendly and helpful... rooms basic but clean and functional. Hotel under refurbishment when we stayed so corridors had plastic laid now... floor boards very creaky but this did not seem to be too much of a problem once you were in...More

Review collected in partnership with this hotel
Thank wai289
Reviewed 7 June 2017

Staff were very friendly. Bedroom spacious, although some parts of the bathroom could do with sprucing up. Food was excellent in nice surroundings. It was very central for the beach, shops and amenities.

Review collected in partnership with this hotel
Thank jackieanne51
Reviewed 7 June 2017

I don't now how you want I say. I dont andersten your question. We are so well, but the breakfast was too much english. The room was big, but a little old and nol well smeel. The location is very good. Thats all for us.

Review collected in partnership with this hotel
Thank 687cecilias
Reviewed 6 June 2017

Excellent stay as usual and will be returning next year. Service however was very poor as compared to previous years, can only assume this was due to limited staff training or inexperience. On the whole this did not ruin our stay.More

Review collected in partnership with this hotel
Thank 696liamw
Response from Norfolk_GM, General Manager at Norfolk Royale HotelResponded 7 June 2017

Dear 696liamw Thank you for taking the time to write a review regarding your recent "Excellent as usual" stay with us. I am very sorry that the service was poor compared to previous visits, we have recently had a number of new staff start with...More

Reviewed 6 June 2017

We booked a dbl room at Norfolk hotel and after calling the hotel to confirm our booking they said the hotel is fully booked. What a great reception! thank God there are we're other fantastic hotels right next to the beachMore

Thank S I
Response from Norfolk_GM, General Manager at Norfolk Royale HotelResponded 7 June 2017

Dear S l I am very sorry to hear that there was an issue with your booking at the hotel. I would like to be able investigate this further, please could you contact me at your earliest convenience on gm@norfolkroyale-hotel-bournemouth.com. Kind Regards Rachel Painter-Scott General...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$83 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Bournemouth
#10 Luxury Hotel in Bournemouth
#20 Romantic Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Bournemouth
#10 Luxury Hotel in Bournemouth
#20 Romantic Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (178)
Room & Suite (253)
Dining (52)
Pool & Beach (22)
Business Centre & Event Rooms (1)
Questions & Answers
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Micky S
27 September 2017|
AnswerShow all 3 answers
Response from 407Steph | Reviewed this property |
I just looked at the website again to remind myself. If the rooms on their website are as stated then it clearly has had a major overhaul since I stayed there. Our room was tired and old.
1
Vote
laceyterry1940
13 June 2017|
AnswerShow all 4 answers
Response from Mayyee80 | Reviewed this property |
You let them know that you're parking there once you've found a spot underground (hotel) and then hand over your registration to them when checking in. Then when it comes to check out you pay £15.00 per night. 👍🏼
1
Vote
Brierh
4 September 2016|
AnswerShow all 2 answers
Response from yvonneh369 | Reviewed this property |
In all our visits I have only ever seen 2 dogs there I would suggest a phone call
0
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Room Tips
"Do not accept a romm on the 4th (top) floor."
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"room clean"
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"Our room 119"
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"Choose back facing from the street and request ground or first floor rooms as i believe these were at better..."
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