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We stayed Friday of half term in a family room on 4th floor with two double beds. The room also had an amazing sea view. The ground floor lounge, bar areas and Brasserie Blanc are all beautifully refurbished. The rest of the hotel now needs...More
Response from Rebecca G, Manager at Bournemouth Highcliff Marriott HotelResponded 2 days ago
Thank you for providing your feedback regarding your most recent stay at the Bournemouth Highcliff Marriott hotel.
We will continue our partnership with Brasserie Blanc to maintain our product and service and ensure our offerings are up to standard.
We hope to serve...More
Arrived Friday evening. Unable to shower or bath as water was brown. Had to use bottled water to clean teeth. Offered room to shower on the Friday evening at 11.00pm, totally unacceptable. Could not transfer to another room until 3.00pm the following day. Customer service...More
Response from Rebecca G, Manager at Bournemouth Highcliff Marriott HotelResponded yesterday
Thank you for taking your time to submit your comment through Tripadvisor.
I am really sorry to hear that you have experienced issues with water in your room. We are currently investigating the matter further and should you wish to share further feedback,...More
This was a great spa break. The staff were very helpful. The treatments were relaxing. The views from pool were great of the sea. With the sauna and steam room. Would recommend to others. Well worth the money.
This hotel is the perfect place to stay if you want sea views, great food, fabulous staff and clean contemporary rooms. Initially booked in to use the spa and get treatments but decided to make a weekend of it! Our room was large, and clean...More
We stayed one night in an Executive Sea View Room (£129 B&B) in the third floor.The sea view was lovely, the bed comfortable and the room was clean. The bathroom was a tad tired. All the staff were friendly and efficient. The swimming pool is...More