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Russell Court Hotel

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Russell Court Hotel
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630 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Reviewed yesterday NEWvia mobile

I don't like writing bad reviews but I feel I had a few bad experiences which left me reeling. Let me start with the pros: 1. Clean room (lovely cleaning lady) 2. Hot showers - nothing can substitute for a nice hot shower. 3. Tea/coffee/ kettle in bedroom 4. 24 hr bar and pool table 5. Bar tender & one...

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Helpful?
Thank Komal A
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

This hotel was good value for money . Don't expect the ritz but clean, warm and friendly helpful staff. I was almost put off by the one star reviews but I think for the budget cost it was fine and a great location

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Thank bernard6673
Swindon, United Kingdom
Reviewed 4 days ago NEW

We stayed here for 3 nights recently with our 7 month old baby. It's in a great location: the pier, gardens and town centre are all within walking distance. The room we stayed in was warm and cozy with a new clean carpet which our baby enjoyed crawling around on! It was serviced daily with fresh towels and replenished supplies...

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1Thank inward2017
Russell_Court_Hotel, Manager at Russell Court Hotel, responded to this review

Dear Sir / Madam, Thank you very much for your stay at Russell Court Hotel and for your review. We hope to see you soon!!! Kind Regards Management

Bournemouth, United Kingdom
Reviewed 4 days ago NEW

My Charity arranged a Valentine's Disco for the local Learning Disability Community. Russell Court staff could not have been more helpful. We hired the ballroom and the bar. Because some of our clients are wheelchair bound a ramp into the ballroom was installed for us. The staff on duty were very patient with our clients and interacted with them with...

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Thank juliesykes2017
Russell_Court_Hotel, Manager at Russell Court Hotel, responded to this review

Thank you very much for your review and we are glad everyone enjoyed themselves. We look forward to seeing you and your guest here again in the future Kind regards Management

Shepperton, United Kingdom
Reviewed 6 days ago NEW

You get what you pay for. This place isn't exactly at the upmarket end of the Bournemouth hotel industry but at least the rooms are clean (shabby but clean). I wouldn't attempt the food here and instead walked into town for a great value breakfast at Wetherspoons (5 minute walk and £17 for a great breakfast for 4 people). We...

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Thank charliej432
Reviewed 1 week ago via mobile

We booked online for a 1 night stay so we could surprise our daughter with a visit...wish we had booked somewhere else. 1st off we paid when we booked,that's fine but when we checked in we were told we needed to pay another £50 as a holding deposit...what the hell!!! This then got refunded back to our card....a whole week...

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Thank higlay
Russell_Court_Hotel, Front Office Manager at Russell Court Hotel, responded to this review

Dear Sir / Madam, Thank you very much for your stay at Russell Court Hotel. We are so sorry to hear that you were not satisfied with your stay. Before making the booking, it is the customer's responsibilities to check all applicable charges. On all extranets it is clearly mentioned, that this car parking is leased out and that charges...

Reviewed 2 weeks ago via mobile

Please do yourself a favour & book elsewhere. Whilst the room are cheap you are then asked to pay extra for almost everything. I booked a twin room only to be told I had a double & a twin would cost an extra £10! They want £50 pre auth why I don't know. There is a strict no refund policy...

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Thank Cpfcmaz
Jersey, United Kingdom
Reviewed 3 weeks ago via mobile

Please, please do yourselves a favour and avoid this dirty, disgusting place, I think the council must be homing the homeless here, I honestly did not feel safe! Avoid! The likes of booking.com should be ashamed of promoting the place, the photos bear no resemblance to the reality! I shall be taking action

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2Thank 720paul
Jersey, United Kingdom
Reviewed 4 weeks ago via mobile

Please avoid, absolutely disgusting, please do not book, it is like a bail hostel, unfortunately I paid on line but I had to walk away and lose my money it is so bad!

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Thank 720paul
calne
Reviewed 6 January 2017

Zero rating....absolutely disgusting!..checked in...was told parking was £8.00 per day...asked for photo ID....then all my card details for any damage to the room..we are in our sixties for goodness sake!,..The whole place smelt awful..when the list of do's and don'ts started being read that was it...I told them to keep my money and walked out. DO NOT STAY IN THIS...

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2Thank juliedesna

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi

Additional Information about Russell Court Hotel

Address: Bath Road, Bournemouth BH1 2EP, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: RM122 - RM879 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Russell Court Hotel 2*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Russell Court Hotel staff and other travellers.
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Questions? Get answers from Russell Court Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room in any hotel but this one.”
 of 5 bubbles 916annt, 6 Jan 2017 | Read review
“Choose another hotel!”
 of 5 bubbles 945rebeccam, 10 Dec 2016 | Read review
“We only stayed for two nights.Wont be going back to Russell Court”
 of 5 bubbles kathleen_meads, 20 Nov 2016 | Read review
“Do not over look the noisy road or stay here.”
 of 5 bubbles Elgarcountry, 21 Oct 2016 | Read review
“go to a different hotel”
 of 5 bubbles emmaa213, 18 Oct 2016 | Read review
5 of 5