We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
From we arrived and were greeted by the creepy gestapo like manager it all went downhill. The room was very, very shabby with peeling cracked paintwork, broken lamps, chipped and blistered mdf cabinets... the list was endless. The room and bathroom were clean but the...More
See below email i sent, to which i NEVER got even a reply to !!! I booked through booking.com and had to go through them to get a part refund as the hotel contested everything i said !!
Absolute JOKE of a hotel, How its...More
I have stayed in various types of accommodation. This by far was the worst place I have ever stayed in my life. Management were awful and extremely unhelpful the room was cold and icky and the tea bags were mouldy!!! The food was gross (wouldn’t...More
Well, hey it's not the Ritz or the Hilton, but guess what you haven't paid Ritz or Hilton prices....
My husband booked this for its proximity to the Pavillion for a concert, and a Winters stroll along the prom, for a sniff of the sea,...More
1 Thank Debbsydo22A
Response from Russell_Court_Hotel, Front Office Manager at Russell Court HotelResponded 6 February 2018
Thank you for your rating and for honest review, it is very important to us! We hope to see you soon! ;)
Have a lovely evening!
Hotel Is full off Hidden Extras
Manager is Rude & has been the worse Greeting I have Ever Recieved
Treated Like a Client Then a Guess
Upon checking in He wanted To see My passport, & only My passport, Felt Like i'd just landed with...More
Thank Jessica U
Response from Russell_Court_Hotel, General Manager at Russell Court HotelResponded 2 February 2018
We are really sorry to hear you did not enjoy your stay with us. We do apologise, that being asked for passport offended you, however, having an identity check is essential in order to provide safe environment for all our guest, which is...More
They merely swipe your card to obtain the details and providing you don't trash the room or break anything, they then destroy your card details. (Nothing appeared on my credit card statement indicating there had been a... More
They merely swipe your card to obtain the details and providing you don't trash the room or break anything, they then destroy your card details. (Nothing appeared on my credit card statement indicating there had been a transaction)