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The Suncliff Hotel

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The Suncliff Hotel
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1,686 Reviews from our TripAdvisor Community

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Showing 1,672: English reviews
HARROW
1 review
Reviewed yesterday NEW

We reserved a ocean view double room but on arrival was upgraded to a penthouse suite for free! We got the room called Harry. Room and service was excellent. However, please note this room only has a shower and no bath, and the shower is not the best.

Review collected in partnership with this hotel

Helpful?
Thank sarahshahzad
Gillingham, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 days ago NEW via mobile

Had a very good value break here for two nights with Groupon. The hotel is in a good location near the beach & town centre. It is part of a group of three hotels, but we didn't use the others. Good things are staff (most are very helpful,friendly and work extremely hard), nice warm pool, and location. Not so good... More 

Helpful?
1 Thank DHG4
Towcester, United Kingdom
Level Contributor
3 reviews
Reviewed 4 days ago NEW

In every department the staff were helpful and friendly, even before we arrived, assigning us a room which met our particular needs. Breakfast provided a choice of good quality cold and cooked foods and the dinner menus were varied, enjoyable and well presented. It was a pleasure to note how the catering staff worked as a team with the manager... More 

Helpful?
Thank MARY19432013
Swindon, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 days ago NEW

Just returned home from a two night stay at this wonderful hotel . On arrival the reception staff where extremely polite and very welcoming. This was also the same for all the staff members in fact, they really couldn't do enough for us. We were allocated a fabulous room with an amazing sea view. My sister and I had booked... More 

Helpful?
Thank Mo B
Newchurch, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

Spent one night here as in Bournemouth for an event at the BIC. It is in a pleasant position overlooking the sea and has a nice bar and restaurant. We wanted to dine early so used the 'English pub,' which has a limited typical pub grub menu- not faulting this as my fish and chips were nicely cooked and tasty... More 

Helpful?
Thank jeff2403
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW via mobile

Arrived on friday lovely girl called Julia on reception really helpfull :) all staff are very polite nothing to hard for them always. On the ball ,lovely sea view cant complain about anything apart from lift is slow hehe well done everyone keep it up

Helpful?
Thank Chris M
Bristol, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago

The hotel was very nice but a bit dated. Everything was clean and tidy. Beds were very comfortable and the room was cleaned everyday. The food was excellent. No complaints there. This was supposed to be a Christmas weekend, but there wasn't much Christmas atmosphere. There was Christmas trees and crackers on the table but that was about it. No... More 

Helpful?
Thank Jeanne B
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear Jeanne, Thank you for your review! We appreciate all your comments and your feedback will be passed to our Management Team. We are glad that nevertheless you had a nice time at our hotel and we hope to have the opportunity to welcome you back to the Suncliff very soon. For our latest offers please do not hesitate to... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Hotel in Lovely location. Beautiful sunset views from our room. Staff were very helpful and love entertainment brilliant . Food was substantial and professionally served . Easy to walk along the beach or to go into town to shop.

Helpful?
Thank Arnica2013
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear Arnica2013, Thank you so much for such an amazing review! It is a rewarding one to read for our staff and we are so happy to know that you had a great stay. Please do not hesitate to contact our team directly for our best offers and we hope to have the opportunity to welcome you back to our... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Pleas don't book We had coach party their for turkey and tinsel On the new years eave Entertainment no show Manager hid in reception fails to keep guests informed Fails to replace entertainment Said I cannot do anything Wold it even buy all the guests a apology drink This ruins the whole week as supposed to be big night of... More 

Helpful?
Thank ace m
Jsulimenko, Manager at The Suncliff Hotel, responded to this review

Dear Mark, I recall the evening of last Thursday very well, and as I explained to many of the guests that evening, nobody felt worse for being unable to do anything to resolve the issue than myself as I had tried everything to sort the problem and am a big advocate of Turkey & Tinsel. However the way you paint... More 

Richmond
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Cheap and, at first glance of the website, potentially nice. Reality, however, is very different. The rooms and bathrooms are tired and very grubby. The walls are paper thin. Despite being a non-smoking hotel, the guests ignore it and the staff do nothing (a bit of air freshener is not an adequate response) so the corridors reek of cigarette smoke.... More 

Helpful?
1 Thank annakZ7050IV

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Harry Suite (23)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Sunday Carvery
Sunday Carvery
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Mission Statement: The Suncliff hotel situated on the East cliff of Bournemouth five minutes from seven miles of sandy beach is a traditional English seaside hotel which has achieved a high AA 3 star rating of 75%. We offer comfortable and versatile bedrooms, as well as indoor leisure facilities. Boasting various bars and lounges were we provide live entertainment most evenings and a restaurant known for its scrumptious food and excellent service. Our friendly customer service is exceptional and with our ‘can do’ attitude we are happy to go the extra mile to make sure every guest enjoys their time with us. ... more   less 

Additional Information about The Suncliff Hotel

Address: 29 East Overcliff Drive, Bournemouth BH1 3AG, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: RM146 - RM841 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Suncliff Hotel 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Suncliff Hotel Bournemouth
Suncliff Bournemouth
Hotel Style:
#11 On the Beach Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from The Suncliff Hotel staff and other travellers.
27 questions
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Mold
over a year ago
Greater London
over a year ago
Staffordshsire
over a year ago
Cardiff, United Kingdom

See all questions (27)

Questions? Get answers from The Suncliff Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If within your budget, the large seaview rooms with balcony looked very nice”
 of 5 bubbles jeff2403, 27 Nov 2016 | Read review
“Choose a room overlooking the beach and you will have lovely views. Top room was quiet”
 of 5 bubbles Arnica2013, 26 Nov 2016 | Read review
“Great sea views from the penthouse with balcony”
 of 5 bubbles cmnuorns, 21 Nov 2016 | Read review
“Room 230 although not a sea view, it was lovely and quiet. Family room given to us even though we were a couple so lots of space.”
 of 5 bubbles 297millicentp, 21 Nov 2016 | Read review
“Try bar food ”
 of 5 bubbles Weloveabreak, 19 Nov 2016 | Read review
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