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BEST WESTERN Montague Hotel

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467 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Reviewed 8 July 2015 via mobile

Stayed here for a couple of nights because of work. The room was clean and comfortable the bathroom only had a shower but that suited me and the breakfast in the morning was good quality. The biggest test of a hotel is the question will you be returning and I will be using the hotel when I am next here

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Helpful?
Thank Chris T
BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review

Thank you for writing a review of your stay with us. We are delighted that you will be returning to our hotel. If you require a room in Bournemouth please call the hotel so we can arrange the details of your reservation and ensure another great stay.

Guernsey
Reviewed 25 June 2015

I was booked in for just one night. It was everything I expected for a reasonable price. Small but comfortable room, decent shower and good bed. Certainly better than the Wessex where I stayed the week before. Only drawback was I could here the people in the next room.

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Thank Mike V
BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review

MikeV, thank you for taking the time to review your stay and our hotel. We are always so pleased to receive feedback of a guests stay and we can see you are a high contributor on Tripadvisor. If we can do anything to assist you in a future reservation please do not hesitate to contact us direct where we will...

Blandford Forum, United Kingdom
Reviewed 22 June 2015

A nice hotel clean and tidy, check in was easy room was nice. Breakfast was good and the service was good. If you want ice they will give it to you in a pint glass not a ice bucket. Have to say who ever was above us must of had wild animals running around as there was a lot of...

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Thank mryanto
Reviewed 22 June 2015 via mobile

Myself and my partner stayed here for two nights in room 27 top floor, cannot complement the staff enough, very helpful with everything! The hotel itself let it down, the first night the next room bed was so squeaky everytime they moved it was so loud it woke us up!! Doors slamming which disturbed our sleep early hours and throughout...

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2Thank Harvey-k-1981
Swindon, United Kingdom
Reviewed 21 June 2015

Booked this hotel on the spur of the moment. Have stayed in Best Western before so know what usually to expect. Have to say staff were courteous and helpful but the actual hotel needs some general updating in all the public areas. The room was clean and a welcoming smell of bleach in the spotless bathroom was actually a bonus....

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Thank sandp0
Nottingham, United Kingdom
Reviewed 13 June 2015

An extremely jaded hotel. I've never stopped in a Best Western before and I was immediately alarmed to see the raised eyebrows at the customer site I was working on when they asked where I was staying! On check in I found there was no shower in my room. Apparently I should have requested one. To be fair, they moved...

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4Thank tsg07ica
Reviewed 31 May 2015

What a complete nightmare! How NOT to do customer service! We booked this hotel for 2 nights for me, my 5 month pregnant wife and 4 year old son. From the outset, everything was wrong. This is, incidentally, the first review I have ever written about a hotel as the 'customer experience' was so terribly poor. I will not go...

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4Thank Andrew B
Swindon
Reviewed 27 May 2015

Booked a break at short notice, saw this hotel was under the "Best Western" umbrella, so thought it would be a good bet. Had a double room on the top floor, clean, tidy, plenty of touches like tea, coffee, ironing board, iron, trouser press and plenty of wardrobe space. Bed was comfy, despite it being two large singles pushed together,(no...

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1Thank Vance W
Reviewed 26 May 2015 via mobile

We have stayed at this hotel twice before. The rooms are clean tidy every thing was ok! you basically get what you pay for its about £100 a night some hotels are a lot more. I thought the breakfast not big but ok the rooms not big but ok. In a good location and parking is goid so it does...

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1Thank Paul F
Reviewed 25 May 2015 via mobile

I stayed on a business trip, this is my third visit in as many years. This year I was disappointed with a few things and the reaction when I raised it. I had a double bed made up of two beds. However one bed was 2 inches higher than the other creating a very uncomfortable ridge in the bed meaning...

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1Thank Martinalvis

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN Montague is a friendly 31 en-suite bedroom, Metro bed and breakfast hotel.The hotel is in a fantastic location when visiting the south coast. Being only a stones throw away from the cliff tops with spectacular views across the bay, open promenade and miles of sandy beaches. Only a five minute walk will bring you to the town centre with its shops, bars, restaurants, cafés and vibrant night life. For the business traveller we are in a prime location for the Bournemouth International Centre.Our key facilities include: complimentary high-speed internet access in all rooms and public areas, lift to all floors, ample free car parking and a 24 hour reception, bar and night porter service. ... more   less 

Additional Information about BEST WESTERN Montague Hotel

Address: 13 Durley Road South | West Cliff, Bournemouth BH2 5JH, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: RM221 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Montague Hotel 3*
Number of rooms: 31
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Montague Hotel staff and other travellers.
2 questions
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Thatcham, United Kingdom
1 month ago
bridport, dorset
8 months ago

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Questions? Get answers from BEST WESTERN Montague Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are too small”
 of 5 bubbles Harishankerv, 2 Jan 2017 | Read review
“Avoid room 26!”
 of 5 bubbles FieldsofGold, 20 Sep 2016 | Read review
“Birthday suits to reception”
 of 5 bubbles L9129IQbethw, 26 Aug 2016 | Read review
“Ask for a room NOT on the ground floor, all you hear is footsteps from the above floor and VERY loud fan.”
 of 5 bubbles sofiah243, 18 Aug 2016 | Read review
“Ask about rooms on other floors, we were on 3rd floor and not offered any choice when booking.”
 of 5 bubbles 812kayr, 26 Jul 2016 | Read review
5 of 5