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Bay Majestic Bournemouth Hotel

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Bay Majestic Bournemouth Hotel
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478 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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London, United Kingdom
Reviewed 1 week ago

This is a lovely hotel where I found staff to be very friendly. Entertainment was of a good standard as was the food. However on the first night I asked for a roll and butter but was told I could only have one if I chose soup as a starter. One evening a had a huge piece of pate served...

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Helpful?
Thank hlo232
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi hlo232 Thanks for taking the time to leave us a review; I am pleased to see you enjoyed your stay with us. I am sorry to hear about being refused a bread roll this should never have happened, I will ensure our restaurant manager speaks to her team and does some more training where required. We hope to see...

Tring, United Kingdom
Reviewed 2 weeks ago

We arrived a little early, (it was a good run down the Shearings Driver Sue was really good) but we sat in the bar area till the rooms were available, which was just a short time... I was on the first floor my room overlooked the coach parking area but it was still a nice outlook, my room was lovely...

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Helpful?
Thank Sue G
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Sue G Thanks for your review I am pleased to see you enjoyed your stay with us but I am surprised to hear the staff were not happy as we normally get very positive comments about our staff.

Oxford, United Kingdom
Reviewed 3 weeks ago

I organised a group of 52 to travel to this hotel in November 2016. The weekend did not have a great start. We had a very grumpy Shearings coach driver who initially set off in the wrong direction having set his sat nav for the Majestic Eastbourne! He did not like it when we pointed out he was heading the...

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Helpful?
2Thank Chris S
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Chris S Thank you for your review, I am sorry to hear things did not run as smoothly as you would have liked equipment has a habit of playing up and breaking down and on occasions we have to offer alternatives. I will review the bar staffs training and see what improvements can be made.

lancs
Reviewed 4 weeks ago

Just returned home tonight from 5 day Shearings break. Check in very efficient and fast, we had room on 3rd floor, yes lift is v small enough said. Room spotless clean, bright warm only shortage was drawers but plenty storage. Restaurant staff again friendly efficient, food good and always hot, don't know what happened with cabbage, smallest portion I have...

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Helpful?
Thank 1nathanj
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi 1nathanj Thanks for taking the time to leave us a review I am pleased to see you enjoyed your time with us. I will pass on your kind words to Amanda and the rest of my team. As you say we are hoping to refurbish the public toilets this year as they are in need of it now. We...

Stevenage, United Kingdom
Reviewed 4 weeks ago

My husband and I had a 5 day Shearings holiday at this hotel last week, it is the third time that we have been here. Our room, 318, was lovely. Newly refurbished with a lovely little shower room. The food was excellent, as usual, and we like the buffet breakfasts which I know people complain about at various Shearings hotels,...

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Helpful?
Thank Chrissie191125
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Chrissie191125 Thanks for taking the time to leave us a review; I am pleased to see you enjoyed your time with us. I will pass on your kind words to Nikalette and the rest of my team. I am sorry to hear of your experience with the lift I am glad to see it was sorted quickly. We hope...

Hastings, United Kingdom
Reviewed 18 February 2017

What we were looking for was a cheap quiet get away. What we got was our group singled out in front of everyone for being younger than their average guest and brandished Gay. Went to use the pool table as the host quipped "They even go to the toilet together.. Well they say one in three are". Very funny and...

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Helpful?
9Thank ShipmanGW
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

I am sorry to hear about your experience and I have spoken to the entertainer in question she was mortified to hear she had upset you as she never intended to offend anyone. She said she spoke to you on a few occasions over the weekend.

Warrington, United Kingdom
Reviewed 16 February 2017

Very nice hotel. Friendly staff and great facilities. A couple of gripes. Water pressure very low making poor showers. Must have the tiniest lift in the world. However, strongly recommended. Words for the review

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Helpful?
1Thank woodwardtwo
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi woodwardtwo Thanks for leaving us a review some of the rooms on the top floor do suffer a bit from poor water pressure and we are adding pumps to these rooms as we refurbish them. As for the lift it is small but most the time it works well. We all hope to see you again soon.

Southport, United Kingdom
Reviewed 14 February 2017

We have just returned from a Shearings Week End Plus ,at this Hotel .From the moment we arrived till the morning we left everything was Excellent. I have to use a wheelchair but I can walk a little otherwise hotel is not suitable as there are no ground floor rooms and the lift is too small ,that being the only...

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Helpful?
1Thank dmaginnis247
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi dmaginnis247 Thanks for taking the time to leave us a review; I am pleased to see you enjoyed your stay with us I will pass on your kind words to Blanca, Mathew, Zsofia and the rest of my team. We all hope to see you again soon.

Birmingham
Reviewed 1 February 2017

Just returned from a very enjoyable trip to this hotel the food was excellent and we had a lovely room on the 3rd floor.The room had recently been refurbished and was done out in purple and grey the beds were very comfortable and the bathroom had a very nice shower and hot water day and night.The entertainment was very good...

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Helpful?
3Thank Pauline B
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Pauline B Fantastic thanks for your great review I am pleased to see you enjoyed your stay with us and like the design of our newly refurbished rooms. We all hope to see you again soon.

Doncaster, United Kingdom
Reviewed 1 February 2017

We had a 5 day break with Shearings. The room was clean and the food very good. The staff are very friendly and helpful also the entertainment had got to be the best we have seen at a Shearings hotel. The lift only holds two people at a time but the all the other good points make up for it....

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1Thank harry g
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi harry g Thanks for taking the time to leave us a review I am glad to see you enjoyed your stay with us, I will pass on your kind words to Amanda-Jane and the rest of my team. We look forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Majestic hotel is located on the East Cliff and is just a few minutes' walk from the seven miles of glorious golden sand that is Bournemouth beach. The bay offers beautiful vistas and on a clear day you can easily see the Needles on the Isle of Wight and Old Harry’s Rocks over in the Purbecks. The hotel is just a short walk to the shops and variety of seaside attractions and is set in a great location for you to explore the surrounding area. Dinner can be enjoyed in the comfortable restaurant and guests can also benefit from a snooker room, outside terrace and swimming pool. With a contemporary ballroom and bar, lively entertainment is provided most evenings including music for dancing, visiting cabaret, quizzes and bingo. ... more   less 

Additional Information about Bay Majestic Bournemouth Hotel

Address: Derby Road | East Cliff, Bournemouth BH1 3QE, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: RM321 - RM487 (Based on Average Rates for a Standard Room)
Number of rooms: 69
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Hotel Style:
#1 Best Value Hotel in Bournemouth
#19 Family Hotel in Bournemouth
#24 Romantic Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Bay Majestic Bournemouth Hotel staff and other travellers.
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Questions? Get answers from Bay Majestic Bournemouth Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always say do ask for things that you require ie extra pillows raised toilet seat”
 of 5 bubbles Q6276WXsueg, 9 Mar 2017 | Read review
“Any room they were all very nice according to other guests .”
 of 5 bubbles busybeeCumbria, 23 Jan 2017 | Read review
“Rooms on the top floor are quieter”
  • front facing twin
  • another, larger, twin
 of 5 bubbles Brian-Snellgrove, 9 Jan 2017 | Read review
“Ask for a twin /double room plus . As these are the refurbished rooms”
 of 5 bubbles LindaB3862, 5 Dec 2016 | Read review
“we had floor 1 which we found very good did not need to use the lift”
 of 5 bubbles peterwaleseastbourne, 15 Nov 2016 | Read review
5 of 5