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06/10/2017 07/10/2017
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    Imperial

    First Avenue, Brighton BN3 2GU, England
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    06/10/2017 07/10/2017
    US$79
    Traveller (101)
    Room & Suite (28)
    Dining (1)
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    Overview
    • Excellent17%
    • Very good37%
    • Average22%
    • Poor13%
    • Terrible11%
    Travellers talk about
    “sea front” (71 reviews)
    “single room” (26 reviews)
    Free Wifi
    Breakfast Buffet
    Beachfront
    Non-Smoking Hotel
    Bar/Lounge
    Multilingual Staff
    Meeting Rooms
    Free Parking
    Pool
    3.0 Star Hotel
    All hotel details
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    Ibis Brighton City Centre Station
    1,457 reviews
    #11 of 43 hotels in Brighton
     
    My Brighton
    2,253 reviews
    #13 of 43 hotels in Brighton
     
    Jurys Inn Brighton
    2,240 reviews
    #8 of 43 hotels in Brighton
     
    Hotel Pelirocco
    870 reviews
    #5 of 43 hotels in Brighton
     
    Rooms
    6 Oct7 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (584)
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    1 - 5 of 564 reviews

    Reviewed 5 days ago via mobile

    We stayed here from 10th-14th sept and we're very disappointed at the shabbiness of our room , we paid £312 for 4 nights and should have known it was not going to be good . But we never expected it to be as bad as...More

    Thank Craig C
    Response from SteveT258Hove, Manager at ImperialResponded 4 days ago

    If this patron "knew it was not going to be good" [which of course we shall disagree with], why did they not make a reservation elsewhere? Regrettably this so called review leaves out all the best bits such as the early check in these guests...More

    Reviewed 6 days ago via mobile

    The staffs, Caroline and Enrico, are really kind and gave us lots of help. It shares very good location! We could see the sea with the open windows, but just a little bit cold at night. The room is clean.More

    Thank 怡丁 王
    Response from SteveT258Hove, Manager at ImperialResponded 4 days ago

    Thank you for this super review - the weather has been unseasonally chilly over the last few days but things are picking up now and hopefully we can enjoy a few more good days before the Autumn arrives fully The team here are over the...More

    Reviewed 1 week ago via mobile

    We paid £100 for the night... the room was old and shabby! The only good thing was a location! Nothing else!! Ohhh forgot the second good thing they had tea and coffee in the room! Safe your hard earned Monday and stay somewhere else!More

    Thank Jonathan_bell123
    Response from SteveT258Hove, Manager at ImperialResponded 1 week ago

    No details of the room are provided so it is not possible to ascertain when this guest stayed. hopefully we can reach out to them through the good offices of TripAdvisor to learn more of their experience The Imperial commands an excellent location, aims to...More

    Reviewed 2 weeks ago via mobile

    The main positive is that the reception staff were really friendly and helpful throughout. But for more than £110 (plus two lots of £7 for parking for just one night at the hotel) this hotel deserves the poor feedback it receives. I see the comments...More

    Thank GilesM807
    Response from SteveT258Hove, Manager at ImperialResponded 2 weeks ago

    Please rest assured the hotel continues "to put more money back into its facilities" but our investment is carefully crafted and importantly balanced against the many demands on our cashflow". Costs are rising across the board yet the consumer expects more for less and that...More

    Reviewed 2 weeks ago via mobile

    We had a 3 night stay in one of the fourth floor rooms. Our room had a partial sea view, which was lovely to wake up to each day, and was really clean & tidy. The continental breakfast was plentiful & the traditional cooked breakfast...More

    Thank NLB86
    Response from SteveT258Hove, Manager at ImperialResponded 2 weeks ago

    What a super review and thank you so much. Alvis and his team are chuffed to pieces and are very much looking forward to seeing you again; Chef Richard is also as pleased as punch Hopefully we can see you back before too long and...More

    Ibis Brighton City Centre Station
    1,457 reviews
    #11 of 43 hotels in Brighton
     
    My Brighton
    2,253 reviews
    #13 of 43 hotels in Brighton
     
    Jurys Inn Brighton
    2,240 reviews
    #8 of 43 hotels in Brighton
     
    Hotel Pelirocco
    870 reviews
    #5 of 43 hotels in Brighton
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Beachfront
    • Hotel Amenities
    • Meeting Rooms
    • Multilingual Staff
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$56 - US$297 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 On the Beach Hotel in Brighton
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, HRS, Hotel.de, Priceline, Travelocity, TripOnline SA and Hotwire so you can book your Imperial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Sussex >
    • Brighton and Hove >
    • Brighton
    • Also Known As
    • Imperial Hotel Brighton
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    Traveller (101)
    Room & Suite (28)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (75)
    Bathroom (12)
    Nearby
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    Ask a question
    Questions & Answers
    curveskill
    9 June 2015|
    Answer
    Response from SteveT258Hove | Property representative |
    Many thanks for your enquiry. Check out is at 11am thought it is possible to book a late check out at £10 per hour for up to three hours. Check in is from 3pm though we offer a bag drop service Our best deals are... More
    0
    Votes
    Ivy C
    24 March 2015|
    AnswerShow all 9 answers
    Response from Julie R | Reviewed this property |
    do have alift and bedlinen is clean ...
    0
    Votes
    Jasmine C
    My questions are aimed at Hugh C, Manager at Imperial. Your response to my recent review was appauling. Here are the questions I would like you to answer, considering you apparently do not have the ability to answer my e-mail sent over a week ago, yet can respond on TripAdvisor within 2 days... No.1: Why did the night porter blame us and tell us the hotel was not 24 hours? No.2: If the night porter had been seeing to a guest in their room why did he use the excuse of washing up? No.3: If the night porter was seeing to someone in their room why was this not explained when you responded to Lucy B's review? No.4: Why has my e-mailed complaint not been answered after 11 days? No.5: Do you deem it to be ok to leave 4 under 20 women outside in the cold for 40 minutes at 4am? No.6: What has been done about the night porter and how he treated your guests? I would like these questions answered and my e-mail complaint answered also. I feel very let down by my stay here and even more let down by the way that so-called management deal with complaints. - Jasmine Chilcott.
    20 February 2015|
    AnswerShow all 4 answers
    Response from Allegra-Sussex | Property representative |
    We have no idea why any of this nonsense has been recorded which is surely an abuse of this service? "Sammy234ysn" means nothing to us and if as seems to be the case they were dismissed, then what has that to do with... More
    0
    Votes
    Room Tips
    "Another Hotel"
    Read review
    "2nd floor with veiws"
    Read review
    "Watch out for rooms on the higher floors when it's hot... stuffy as heck."
    Read review
    "Ask for front sea view (higher floor), avoid rooms overlooking the back of the building"
    Read review
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