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The staff. Superlative. very friendly, helpful, informative. the stay was worth it for the staff alone. Location was excellent, public transport available a few hundred feet away.
The room provided to us could well have been the worst in the hotel. 209 - avoid at...More
This was a school trip, 11adult students and three teachers, and I found the hotel very accommodating in arranging our stay via email, taking into account the number of us and all the various details about who shares a room with who, and what people...More
Unprofessional staff although one of the managers was helpful when needed to change room as the first room had no central heating. Very expensive for what it is. The floors were dirty, they were not changing the towels when requested, no toilet paper was provided...More
Response from NewSteine, General Manager at New Steine HotelResponded 6 days ago
Thank you for your review and I am sorry if you found your visit disappointing. I have passed on your comments to Housekeeping to review, as all our rooms are serviced daily and I am surprised, had you requested it, that the replenishment...More
We stayed for 4 nights in this hotel and not 4 star hotel. Ive stayed in a few 4 star hotel. Booked through expedia and told payment on arrival. Arrived and told they had already done a pre auth of £300 on my card (not...More
Thank fiona m
Response from NewSteine, General Manager at New Steine HotelResponded 2 weeks ago
I am sorry if your stay with us did not match expectations. As with all our bookings, both direct and through suppliers, like most hotels, we stipulate that a pre-authorisation is done for your booking against the card given for guarantee so that...More
We stayed here for two nights in the upstairs attic! We got put here in the new Steine which is a sister hotel to Gulivers where we had booked! Check in was a joke! Had to unload and go park your car a walk away!...More
US$67 - US$167 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Number of rooms
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