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The Shelleys

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361 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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Bournemouth, United Kingdom
Reviewed 2 weeks ago

some of the staff are delightful others have a brusque approach all good tho rooms wonderful and the breakfast superb. The snug bar could do with a refurbish but I would happily have a coffee or a glass of wine in there all in all great building and great place to stay

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Helpful?
Thank weller_katrina
SteveT258Hove, Manager at The Shelleys, responded to this review

We really appreciate this review both in terms of your kind words and the feedback. On the refurbishment side, we have various programs before us with the car park being our current area of focus; the end game there will be a secure, walled space for our guests Hopefully we can see you again, from along the coast in Bournemouth,...

Brighton, United Kingdom
Reviewed 2 weeks ago via mobile

Ideally located hotel in the heart of lewes. A beautiful building with large clean rooms and attentive staff. Free parking and Wi-Fi. Excellent breakfast was available. If the restaurant is not open, there is an excellent pub nearby, the Pelham, which has an extensive menu.

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Thank alitalk
SteveT258Hove, Manager at The Shelleys, responded to this review

There is not too much to say about this review other than thank you so much. You were a delightful guest with your kind words meaning all the more, given your high ranking on Trip Advisor. We are very much looking forward to your next visit

Reviewed 3 weeks ago via mobile

Beautiful hotel, nice and quiet, very comfortable, super garden, great location. A good things. The best though is the staff who are lovely — showing a real genius for hospitality. There's a genuine interest shown in the guests and real desire to give everyone an positive experience. Highly recommended!

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Thank Mark S
SteveT258Hove, Manager at The Shelleys, responded to this review

What a splendid revue and thank you so much for both your kind words and custom The staff are delighted you found your stay so enjoyable and are very much looking forward to seeing you again. Next time you visit our major works on the car park should be complete creating a secure area dedicated to our guests

yorkshire
Reviewed 27 February 2017

The room I had (6) was pretty huge and very very comfortable. Parking is free. Good selection of teas/coffees toiletries etc. It seemed to be entirely staffed by folk of eastern european origin who didn't have the best command of English. Also note that you will need to check in advance if there is to be an evening restaurant and...

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1Thank cns259
SteveT258Hove, Manager at The Shelleys, responded to this review

What a super review and from such a prolific TripAdvisor contributor. Thank you so much We appreciate your feedback which will allow us to fine tune our offering. Meanwhile, hopefully we can see you back from Yorkshire before too long

Richmond, United Kingdom
Reviewed 13 February 2017 via mobile

This hotel is refreshing traditional and elegant in style and in an excellent location on the high street for exploring this lovely Sussex town. We had a huge room ( no 7) with a very large tasteful fully equipped bathroom, there was a basic range of toiletries but bafflingly no hand soap! The wardrobe was so enormous It could've accommodated...

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2Thank miss15Jane
SteveT258Hove, Manager at The Shelleys, responded to this review

This detailed and thoughtful review is much appreciated with some good intelligence for our housekeeping team. Naturally we were delighted that you enjoyed your stay and we are very much hoping that you will be able to visit us again from lovely Richmond Meanwhile renewed thanks for your kind words and custom

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 5 February 2017 via mobile

Room good, well decorated. Shower brilliant, liked the squeaky floorboards and the biscuits. Complimentary waters a nice touch. Breakfast v good, choice of kippers, haddock and trad English. Good pour of spouts, quality sausage. Amusing woman at reception kept asking us what room we were in. We recommend this place and will return.

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1Thank A TripAdvisor Member
SteveT258Hove, Manager at The Shelleys, responded to this review

Jacque [Reception] was tickled pink by your kind words and we are lucky to have such a talented team. We hope to see you again soon - meanwhile you have certainly made Chefs Harry and Lee smile given your super critique of the breakfast, which is one of the hotel's hallmarks Thank you so much for being a lovely guest

Montreal, Canada
Reviewed 4 February 2017

As the manager rightly wrote in connection to a previous comment, it is about the right quests in the right hotel. We were in room 18 this January and we had a very pleasant stay in this beautful house with loads of atmosphere. Yes there is a crack here and there, but I believe we had the cheapest room, tucked...

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Thank Amsterdam007
SteveT258Hove, Manager at The Shelleys, responded to this review

Thank you for such a lovely review and for visiting us from Canada. Team Shelleys were over the moon with your feedback and even better than that, you were delightful guests We are very much looking forward to seeing you again

Crowthorne, United Kingdom
Reviewed 18 January 2017 via mobile

Nowhere in England is going to look it's best in January, and if this is the worst that Shelleys gets, then it's probably the best Lewes has to offer! Despite the usual drisley and cold weather, Shelleys offered a warm and pleasant haven. I only took advantage of the room, as I am not an early riser so missed out...

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Thank Unevenshifty
SteveT258Hove, Manager at The Shelleys, responded to this review

What a lovely review and thank you so much for visiting us from Berkshire As you say, Shelleys is steeped in history and while there are of course further improvements we would like to make, the team work hard and nothing makes them happier than reading reviews like this! Hopefully we can see you back before too long and meanwhile,...

Reviewed 14 January 2017

Very hospitable and responsive staff. No fuss. Excellent restaurant. I felt totally relaxed here. Staff accommodated my early departures for work in the mornings by arriving early to prepare my breakfast. Waiter even provided me with washed fruit to take with me for lunch. and Evening meal was excellent. Thank you so much.

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Thank charlesinkent
SteveT258Hove, Manager at The Shelleys, responded to this review

Excellent review and what a fantastic way to start the New Year. Please accept our heartfelt thanks Needles to say we are very much looking forward to seeing you again

Guildford, United Kingdom
Reviewed 25 December 2016

The marketing information says its a country house in town. It really is. It has the feel of a classic country house hotel yet is on the High Street in Lewes. The welcome was warm and the room we had was spacious and comfortable. All the staff we came in contact with were friendly and efficient. The breakfast was excellent...

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Helpful?
Thank Geoff S
SteveT258Hove, Manager at The Shelleys, responded to this review

Thank you for this lovely review - the perfect Christmas present in every sense We are so pleased you liked Shelleys and hopefully we can welcome you back - from Guildford - in the New Year. Meanwhile have a great 2017

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Step off the historic High Street in the beautiful county town of Lewes and into the peaceful tranquility of The Shelleys; an elegantly sublime 17th Century, family-run, country house hotel. The Shelleys offers discreet service, with high standards, within a uniquely calm ambience, with friendly staff who anticipate your every need. With nineteen luxury boutique rooms, all en-suite, each designed and decorated to reflect our Georgian origins and fitted with a television and Wi-Fi access; The Shelleys perfectly combines English tradition with contemporary luxury. Dating back to 1588, The Shelleys is a grade II* listed property – falling into the 4% bracket viewed as a “particularly important building of more than special interest” by English Heritage… Located close to Brighton and Eastbourne, this East Sussex hotel is the perfect venue for a change of scene. Whether it’s a weekend of rest and relaxation, a romantic break, or a base from which to explore the surrounding historical town and South Downs, you’ll find your every need is anticipated at The Shelleys. The a la carte lunch and dinner menu is available in the stylish award-winning Apostrophe Restaurant or on the brick-paved terrace overlooking our beautiful gardens. Morning Coffee & Afternoon Tea, Drinks and Bar Lunches are also available throughout the day. ... more   less 

Additional Information about The Shelleys

Address: 135 High Street, Lewes BN7 1XS, England
Region: United Kingdom > England > East Sussex > Lewes
Price Range: RM592 - RM1,246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Shelleys 4*
Number of rooms: 19
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Also Known As:
The Shelleys Hotel Lewes
Shelleys Hotel Lewes
Hotel Shelleys
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Questions & Answers

Here's what travellers have asked, with answers from The Shelleys staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask what the room offers before you book we had a mix up”
weller_katrina, 5 Apr 2017 | Read review
“Avoid ALL rooms”
I9147DCdavidn, 29 Aug 2016 | Read review
“I would not recommend this hotel. The best thing were two chocolate biscuits, wrapped in clingfilm, which we found on the table in our room.”
  • window in the bedroom
  • window in the bedroom
  • bottom view of the sash window in the bathroom
  • cracked sink
Carla046, 23 Aug 2016 | Read review
“Ask for garden view”
TravelBuffLondon, 18 May 2016 | Read review
“Ask for the larger room overlooking the High St - it's double glazed and Lewes is quiet at nights so there's nothing to disturb you.”
kjp805, 11 Apr 2016 | Read review
5 of 5