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Jurys Inn Cheltenham

722 reviews
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Traveller (48)
Room & Suite (125)
Dining (23)
Overview
  • Excellent43%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (722)Write a Review
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Traveller rating
294
244
104
42
32
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LanguageEnglish
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294
244
104
42
32
Show reviews that mention
All reviewsleisure facilitiespool and gymundergoing refurbishmentsteam roomeasy accessbusiness tripbus stopcomfortable hotelshort staygood sizeplenty of parkingweekend breakbiscuitsthe ground floorexcellent staywould stay againreception staff
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1 - 5 of 716 reviews
Reviewed 6 days ago

Building interior a little dated but service and food quality were great. We were made to feel genuinely welcome, not just going thorough the motions. Location is not suitable for city centre break but is really well sited for main roads and meetings without being...More

1  Thank George186286
Reviewed 1 week ago

Hotel short drive on A40 from M5 JCT 11,large busy roundabout and take 2nd left to Jurys and approx 10 minutes from Cheltenham.There is an ASDA/KFC/Bus station on opposite side of large roundabout - there is an underpass near the Hotel which can be used...More

Review collected in partnership with Jurys Inn
Thank V4701EQkeithh
Reviewed 1 week ago

IMy wife and I were woken up by inconsiderate people laughing, screaming and talking loudly outside our room door from midnight to 3.15am. We rang reception three times to complain but nothing was done. We will not be staying at Jury Inn again and would...More

Review collected in partnership with Jurys Inn
Thank Tallisman50
Reviewed 1 week ago

Pool is ok, decent size, Sauna is small but workable. Gym looked average, didn't get a chance to use it. Overall not 5 stars hotel, more 3 stars. Dinner was terrible but got informed that it was because they had a new chef. Breakfast was...More

Review collected in partnership with Jurys Inn
Thank donuk2018
Response from Peter H, General Manager at Jurys Inn CheltenhamResponded 1 week ago

Dear donuk2018 Thank you for your review following your recent stay with us. I would love to find out some more from your stay, as to why you didn't enjoy your meal with us. We continue to strive to improve our service and product and...More

Reviewed 1 week ago

We stayed in the durys inn on New Year's Eve there was a group of 5 of us , we paid £180 for one night for 3 people in one room one double bed one single breakfast not included, not even a bottle of water...More

2  Thank Siobhan165
Response from Peter H, General Manager at Jurys Inn CheltenhamResponded 1 week ago

Dear Siobhan165 Thank you for your detailed review of your taxi experience whilst staying with our hotel, and I am glad that we were able to report this to the company that provide our taxi's and that having had it reported, it was soon resolved....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$51 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cheltenham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$51 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cheltenham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (48)
Room & Suite (125)
Dining (23)
Pool & Beach (7)
Hotel & Grounds (68)
Business Centre & Event Rooms (9)
Bathroom (5)
Questions & Answers
Ask a question
Tami J
22 September 2016|
AnswerShow all 7 answers
Response from cranny_ni | Reviewed this property |
Yes
1
Vote
LuluD55
7 August 2016|
AnswerShow all 2 answers
Response from Cripsteam | Reviewed this property |
Yes it does.
1
Vote
Bethan-louise12
14 April 2016|
Answer
Response from Siobhan T |
Hi it's not far about a five minute taxi but be very careful as the one the jury's inn uses overcharged us by £10 we had ring the company themselves to get it refunded the next day, bad service
0
Votes
Room Tips
"The rooms not too bad. Cleaning a lot to be desired."
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"Listen for the hum of traffic from the motorway"
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"First floor rooms are quieter"
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"Ground floor rooms were good as lift small and we were not disturbed by a Xmas party disco"
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