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Jurys Inn Cheltenham

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Jurys Inn Cheltenham
Jurys Inn Cheltenham
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378 Reviews from our TripAdvisor Community

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Showing 373: English reviews
1 review
Reviewed 3 days ago NEW via mobile

We went to Cheltenham for a weekend break and we really enjoyed our stay in this hotel. Clean, warm and friendly staff. The GM Caitriona took great care of us and recommended a list of fun things to do and visit. We will definitely return soon.

Helpful?
Thank Donal S
Leicester, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 days ago NEW via mobile

A very nice time at this hotel. The staff were fantastic especially Brandon in the restaurant. Thank you for a lovely time and good luck with the renovation of the hotel. I'm sure it will be even better.

Helpful?
1 Thank primera21
1 review
Reviewed 6 days ago NEW

Had a great two days, the staff were excellent. Food was excellent to we had breakfast and afternoon tea and evening meal, room were very clean. Will go back to this hotel again. A big thank you to Charlene, James and Emma,

Helpful?
Thank Gina S
England
1 review
Reviewed 1 week ago

Everything was brilliant, from the room to the breakfast even to the swimming pool and staff. The only thing that I didn't like was you couldn't have a bath due to the rough non slip surface. All more detail to cleaning the cups in the room is needed. It look as though they were quickly raised in water and put... More 

Review collected in partnership with Jurys Inn

Helpful?
Thank corman2016
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear corman2016 Thank you so much for the 'five stars' we truly appreciate you taking the time to leave your feedback for other potential guests to review. I will speak with my Housekeeping team regarding the cups - I assure you that they do get cleaned correctly, however that said it is not acceptable to have dusty cups. I hope... More 

Walsall, England, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

The rooms were modern and clean and the staff were very friendly, my only problem was the cooked breakfast seemed a bit dried out like it had been standing a long time and it was only 9am. Other than that it was very nice.

Review collected in partnership with Jurys Inn

Helpful?
Thank Jodie B
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Jodie B Thank you very much for taking the time to leave a review after your recent stay. I have spoken to our breakfast chef regarding your comments - as I appreciate if we don't continually check each item, they can dry out during the course of the morning. Hopefully, we will get the opportunity to welcome you back... More 

Saudi Arabia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Worth a stay...last minute or planned. Great location and renovated beautifully. Overall experience was exceptional, from food to staff and comfort of room. Parking good and convienient. Loads of space to socialise, work independently or with a group. Highly recommend for business and personal stay!

Review collected in partnership with Jurys Inn

Helpful?
Thank tammypage
Catriona D, Manager at Jurys Inn Cheltenham, responded to this review

Dear tammypage Thank you so much for the 'Five Stars', your feedback leaves for a great read. If you are returning to Jurys Inn Cheltenham, please refer directly to our website for the most competitive offer. We hope to welcome you back in the not so distant future. Kind regards, Catriona Delaney General Manager More 

Birmingham, United Kingdom
2 reviews
Reviewed 2 weeks ago

I Stayed with friends while attending a race meeting at Cheltenham. The Hotel was a short drive away and the staff were very helpful to new sorting a taxi and bring are bags to rooms as we were running late. We all had a good nights sleep in a comfy room. Enjoyed a nice tasty breakfast.

Review collected in partnership with Jurys Inn

Helpful?
Thank bigclock
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear bigclock, Thank you for your feedback. Its great to see that you enjoyed your stay, and I hope you had some good wins at the race course also. We still have rooms available for Gold cup next year, so please feel free to drop me an email and I will happily get back to you with our rates. I... More 

Southampton, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

Arrived in hotel room to find air conditioning set to the maximum level...felt like a sauna. The normal size double room now had a single bed in it too which appears to mean the double bed is smaller, not ideal for an above average sized couple! When I tried to move the single bed an old chocolate wrapper fell out... More 

Helpful?
Thank lawrence s
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Lawrence s Firstly, thank you for taking the time to leave your review after your recent stay with us. I am truly sorry that we failed to meet basic expectations during your visit - I certainly have addressed this with the relevant departments. I would like to speak to you directly regarding your stay and your feedback. I would... More 

Devon, United Kingdom
2 reviews
Reviewed 2 weeks ago

Great food, very friendly and accommodating staff. The beds are amazing and huge - so comfortable and at last, - a hotel room that isn't hot and stuff. Also equipped with a fan. Definitely staying again.

Review collected in partnership with Jurys Inn

Helpful?
Thank Nai G
Ontinyent, Spain
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

We recently spent two nights at the Jurys Inn Cheltenham and thouroughly enjoyed the stay. Check in was speedy as was check out. Our room was large, clean, quiet and warm. Dinner on the first night was excellent as was breaqkfast both mornings. We would have liked to have used the leisure facilities but we did not have time.

Review collected in partnership with Jurys Inn

Helpful?
Thank Eric D
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Eric D Thank you for such a lovely review - I must say your headline leaves me with a smile. If you are in the area again, please feel free to contact me direct and I will gladly look after your reservation. Kind regards, Catriona Delaney General Manager catriona_Delaney@jurysinns.com More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated just off Gloucester Road, our four star hotel in Cheltenham is just a short distance to the famous Cheltenham Racecourse (6 miles), city centre and Cheltenham Spa railway station (1.5 miles). Filled with heritage, this Regency town is less than a hundred miles from London and sits just outside the Cotswolds. Jurys Inn Cheltenham offers 122 stylish bedrooms newly designed in 2016. Each bedroom comes complete with large comfortable DREAM bed with crisp white linen, an en-suite bathroom with complimentary toiletries, flat screen television with Freeview, tea and coffee making facilities and free WiFi. The hotel also boasts amenities such as a stylish bar and restaurant serving classic dishes and light bites, 200 parking spaces (available at an additional charge), Juvenate Health and Leisure Club with steam room, sauna, tennis courts, a heated swimming pool, and fully equipped gym, all day Costa Coffee bar, and 15 Meetings and Events spaces catering from seminars to weddings and accommodating up to 400 people. ... more   less 

Additional Information about Jurys Inn Cheltenham

Address: Gloucester Road, Cheltenham GL51 0TS, England (Formerly Thistle Cheltenham Hotel)
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: RM309 - RM893 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jurys Inn Cheltenham 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, JurysInn, Orbitz, Cancelon, Priceline, HotelTravel.com, Travelocity and Odigeo so you can book your Jurys Inn Cheltenham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Thistle Hotel Cheltenham
Cheltenham Thistle Hotel
Hotel Style:
#4 Family Hotel in Cheltenham
#8 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Jurys Inn Cheltenham staff and other travellers.
19 questions
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Questions? Get answers from Jurys Inn Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we stay in was excellent”
 of 5 bubbles , 28 Nov 2016 | Read review
“hotel is on a roundabout but there is little traffic noise.”
 of 5 bubbles 347lawrences, 16 Nov 2016 | Read review
“We had a ground floor room near the spa. Initially we thought this might be a bit noisy but it wasn't.”
 of 5 bubbles elizabethhA5120NA, 7 Nov 2016 | Read review
“I would suggest you choose another Hotel.”
 of 5 bubbles Hector-W, 12 Oct 2016 | Read review
“Our room on the first floor was fab, no noise!”
 of 5 bubbles michellecD208KB, 6 Oct 2016 | Read review
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