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The Cheltenham Townhouse

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The Cheltenham Townhouse
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556 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Reviewed 1 week ago via mobile

Stayed here last year, but haven't had time to write review. This Hotel is immaculately clean, very friendly owners and staff. 10 min walk to town centre and 15 min taxi ride from station. Stunning location, in private road. Breakfast is yummy!

Thank bradward
Reviewed 2 weeks ago

Reception is always warm and welcoming from all the staff. The rooms are comfortable and well sized, the location is good and breakfast is excellent. Cooked fresh to order. The only slight need is a better water system to bathrooms. It will remain a regular stay for me.

Thank Joanne W
JayneLillywhite, Owner at The Cheltenham Townhouse, responded to this review

Dear Joanne Thank you for taking your time to review The Cheltenham Townhouse. We are delighted to hear that you will return - we love to have regular guests that we recognize. We are looking at the water pressure which can be a little low when everyone is showering at the same time. It is one of the (few) downsides...

Christchurch, United Kingdom
Reviewed 5 weeks ago

This was the perfect place for us two ladies who had met to Christmas shop and catch up. To start with the free car park is a bonus and the staff were happy for us to leave our cars early to go shopping. The rooms were large and very comfortable and not the usual chain hotel fittings which added a...

1Thank AnnMudefordDorset
Reviewed 13 January 2017 via mobile

I've stayed numerous times over 9 years. Rooms are good value and comfortable with the character of the building maintained. Breakfast is of good quality and plentiful. An easy walk into town and only a man or from the racecourse

Thank Alec M
Reviewed 31 December 2016

We stayed as we were going t the races at Cheltenham... competitively priced considering races were on. We were not in the main hotel but in the rooms which were a 5 minute walk away from the main hotel. Car parking was a bonus. The rooms were very nice, had a kitchen area which we didn't need but can see...

Thank jandmoz
Reviewed 31 December 2016 via mobile

The room was dirty beyond belief. Asked for a room change and no one replied. No one at reception and emailed in but nothing, so were stuck with the room. Kept up all night with poor plumbing of the toilet that kept refilling itself. Refused to shower there as bath matt had blood stain on it...shower head was full of...

1Thank Prytesh P
JayneLillywhite, Owner at The Cheltenham Townhouse, responded to this review

Dear Guest - I was shocked to read your damning review of The Cheltenham Townhouse. I can see that there were some areas we slipped up on such as the bad stain on the rubber mat which certainly should have been cleaned and it does appear from your photos that there were some small marks on the wall but having...

Reviewed 29 December 2016 via mobile

This hotel is fab in all ways..the room is totally gorgeous, location is perfect with just a short walk into town. However the level of service has blown us away..they are beyond helpful its amazing..just so lovely. You must make a booking..you will NOT be disappointed we can assure you. 😁 x

Thank Jayne P
Reviewed 28 December 2016 via mobile

We stayed here after reading some good reviews and a look at the website. We were after a competitively priced night away in a place that wasn't the usual Holiday Inn style cookie cutter hotel. The Townhouse is situated in a lovely spot outside the centre of town. It's a short 5-10 minute walk to the shopping centre and has...

Thank Andivjjejsi
Fukuoka, Japan
Reviewed 20 December 2016

Had a really nice stay in this beautiful hotel. The location is excellent and the rooms are beautiful. The breakfast is also very delicious and the reception welcome was faultless. Free off-road parking is a bonus but the only downside was that the room we stayed in (one of the ones downstairs) was very noisy throughout the night with water...

Thank HJS S
Towcester, United Kingdom
Reviewed 18 December 2016 via mobile

We stayed for one night on our way to Birmingham from the southwest. On arrival we were impressed with the exterior appearance and also the lovely Georgian ambience of the interior. We decided to stay after reading so many positive reviews but it appears that you need to pay for a better room and not try and get a deal...

2Thank roblucy2014

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  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about The Cheltenham Townhouse

Address: 12-14 Pittville Lawn, Cheltenham GL52 2BD, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: RM448 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Townhouse 4*
Number of rooms: 20
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Also Known As:
The Cheltenham Townhouse Hotel Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Townhouse staff and other travellers.
4 questions
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Questions? Get answers from The Cheltenham Townhouse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Breakfast”
 of 5 bubbles 728joannew, 31 Jan 2017 | Read review
“Perhaps not a downstairs room”
 of 5 bubbles hjss2016, 19 Dec 2016 | Read review
“All rooms are fine”
 of 5 bubbles gerryfish, 14 Dec 2016 | Read review
“Don't get the downstairs room under the TV room when there is a football game on.”
 of 5 bubbles 275wayneb, 22 Nov 2016 | Read review
“Get a taxi from the station”
 of 5 bubbles 6amigos_11, 19 Nov 2016 | Read review
5 of 5