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Premier Inn Cheltenham North West

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Traveller (32)
Room & Suite (25)
Dining (3)
Overview
  • Excellent35%
  • Very good40%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“retail park”(23 reviews)
“beefeater pub”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Restaurant
Multilingual Staff
Wheelchair Access
Air Conditioning
3 Star Hotel
All hotel details
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Reviews (479)
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Traveller rating
172
178
85
26
15
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172
178
85
26
15
Show reviews that mention
All reviewsbeefeater next doorretail parkbeefeater pubbeefeater attachedroom was cleangood night guaranteegood nights sleepdisabled roomnight's sleepfamily roombusy roadplenty of parkingovernight stopair conmain roadground floorreception staff
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1 - 5 of 476 reviews
Reviewed 4 days ago

The room was comfortable and pleasant as usual. Breakfast was well presented and more than adequate. The staff were all welcoming and attentive. I left a walking stick in the bedroom, and Debz at Reception went out of her way to ensure that it was...More

Thank Graham M
Response from CheltenhamWest, Receptionist at Premier Inn Cheltenham North WestResponded yesterday

Thank you for taking the time to review our Hotel. All our staff take pride in their jobs, and its always nice to hear that we are doing things right for our guests. We look forward to seeing you again.

Reviewed 3 weeks ago

This Permier Inn is relatively easy to find and located just outside the centre of Cheltenham on one of the main access roads. I thought as a result it might be quite noisy but I was wrong and for a good nights sleep. As with...More

Review collected in partnership with premierinn.com
Thank amwathome
Response from CheltenhamWest, Receptionist at Premier Inn Cheltenham North WestResponded 3 weeks ago

Thank you for taking the time to review our Hotel. We appreciate all our guests feedback and we do take note of any concerns. We are pleased to announce that our hotel is being refurbished over the next few weeks. Also the outside was recently...More

Reviewed 4 weeks ago via mobile

Nice comfortable bed as usual with premier.Could do with box tissues in room.Went to pay when we got there as we booked on line offered cash and was asked for photo ID because i didnt have it refused to take it had to pay by...More

Thank PlymouthAngela
Reviewed 9 March 2018

We know what to expect from a Premier Inn, the great beds, pillows and room size. The staff at this hotel were superb. The breakfast was cooked fresh rather than the buffet style at some and I must say I prefer the cooked fresh version....More

1  Thank Cheesewineandgolf
Response from CheltenhamWest, receptionist at Premier Inn Cheltenham North WestResponded 11 March 2018

We would like to thank you for taking the time to review our Hotel and adjoining beefeater restaurant. It is nice to hear that are staff are doing everything to make your stay superb. Your lovely comment will be passed onto them. We are all...More

Reviewed 5 March 2018 via mobile

We had previously stayed and decided to give the Premier Inn another go while visiting family on Bonfire Night. We'd had a noisier room previously and the team were kind enough to ensure our room was better located. The room was comfortable and the bed...More

Thank RichClarkImages
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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Things to do
Restaurant
Details
Price range
US$79 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cheltenham
Details
Price range
US$79 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cheltenham
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Traveller (32)
Room & Suite (25)
Dining (3)
Questions & Answers
Ask a question
Andrew J
9 February 2018|
Answer
Response from CheltenhamWest | Property representative |
We are only to willing to help our guests. We can always print off the guests documents. The can email them to us, we will them print them for them. I hope this has amswered all your questions.
0
Votes
Craig R
5 September 2016|
Answer
Response from WhitbreadHotels | Property representative |
Hi Craig R Thanks for your query. You must contact our Guest Relations Team within 7 days of the end of your stay for the Goodnight Guarantee to qualify. You can find the relevant contact details on our Contact Us page, or... More
0
Votes
yorkie51
26 February 2016|
Answer
Response from WhitbreadHotels | Property representative |
Hello yorkie51 We normally release rooms a year in advance, keep an eye out on our website for the rooms becoming available. Hope this helps Kind Reagrds Alex Premier Inn Team
1
Vote
Room Tips
"Stay on the ground floor."
Read review
"Rooms 26 and 28 are ground floor near the bins. Very noisy early in the morning on bin day."
Read review
"A room at the back is likely to be quieter."
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"Ask for a room on the top floor and at the back"
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