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Premier Inn Cheltenham North West

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Premier Inn Cheltenham North West
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385 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Bournemouth, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW

Stayed here for a couple of nights. Like all Premier Inns it was clean the beds were comfortable and you have everything in your room that you need. The reception staff are friendly and helpful. Very convenient for Cheltenham - just a short bus ride so you don't have to worry about parking in Cheltenham.

Review collected in partnership with premierinn.com

Helpful?
Thank Lyn115
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

The room we stayed in this year was on the first floor and much better than last year's ground floor one. The staff are always welcoming. Easy parking available and a quick bus ride into the town centre. Shopping park opposite with a Sainsbury and other shops. Kentucky and a 24 McDonald's if you like that sort of thing close... More 

Helpful?
Thank Martyn W
CheltenhamWest, Team Member at Premier Inn Cheltenham North West, responded to this review

Thank you very much for your feedback on your recent stay with us here at Cheltenham Northwest Premier Inn. It is lovely to know that you find our staff always welcoming and they will be delighted to know that they offer a great service and make our guests feel good. We look forward to seeing you again in the near... More 

Warrington, United Kingdom
1 review
Reviewed 2 weeks ago

Good location for the races, not far in a taxi and reception will give you a list of taxi numbers. Would advise booking in advance as they get booked up on race days. Excellent breakfast, couldn't fault it. Retail park just across the road and town centre not far. Disappointed with the room, creaky floorboards and guests pacing around until... More 

Review collected in partnership with premierinn.com

Helpful?
Thank hayley664
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your feedback on your recent stay with us here at Cheltenham Northwest Premier Inn. Your comments about the breakfast will be shared with our breakfast team as they like to be informed if guests enjoy their breakfast and the service that they provide. It is fantastic to know that this is one of the best Premier Inns... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

I came to have breakfast with family this,morning must say it was lovely cooked to perfection, my eggs were poached perfectly. havent been before but WILL be back, our waitress SAM i think her name was, great fun and couldnt do enough for us:). will book in for the night next time,look forward to having an evening meal.THANKS!

Helpful?
1 Thank Dave H
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your kind comments regarding the breakfast meal that you had in our Beefeater restaurant recently. Your lovely comments will be passed on to Sam and she will be pleased to know that she offered a great service for you. We look forward to seeing you again soon. Kind Regards Carol Molyneux (Reception) More 

Leicester, United Kingdom
1 review
Reviewed 19 October 2016

Found the whole experience brilliant. Superb Service,Food and a good night's sleep. Brilliant. Good price too. Staff went out of their way to make us welcome and comfortable. Becaause of Family matters, staff arrange a trasfer to another Premier Inn within minutes of the request

Review collected in partnership with premierinn.com

Helpful?
Thank NormanRochester
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your stay with us and found the team and facilities to be of a high standard! The whole team are pleased you have taken the time to share your experience and we hope to welcome you back again soon. Kind Regards Carol Molyneux (Reception) More 

Cheltenham Spa
Level Contributor
132 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 18 October 2016 via mobile

As a life long vegetarian , I had always avoided this place Beefeater. It just didn't seem the right sort of place for a vegetarian! However I went for a family lunch there on Sunday and was favourably impressed. Surprisingly, they served up a really nice vegetarian meal. The place had a nice atmosphere with no smells of cooking meat,... More 

Helpful?
Thank Brian29CheltenhamSpa
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your lovely comments regarding the Beefeater meals. Your positive feedback will be shared with all the team and I know they will be delighted to know that you had a really nice vegetarian meal. It will be lovely to see you again in the future. Kind Regards Carol Molyneux (Reception) More 

Valletta
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 October 2016

We have just stayed at this hotel and the worse so far as it really needs updating ,every where looks so tired . The carpets look worn walls need decorating and why one easy chair in a double room. The staff were very friendly but could do better with cleaning the rooms. We stayed for 3days and I dropped some... More 

Helpful?
Thank nevillevalerieh
WhitbreadHotels, Premier Inn team at Premier Inn Cheltenham North West, responded to this review

Hi Neville I'm disappointed you were unimpressed with the hotel decor - this hotel may be due for a refurb in the near future so I'll pass your comments onto our Hotel Development team. There should be a selection of soft & hard pillows provided in the room so I'm sorry if this wasn't the case. I'm concerned to hear... More 

Preston lancs
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 25 September 2016 via mobile

Decided to split up journey home after our holiday. Arrived at 6pm and took advantage of meal deal. A decent 2 course meal In the evening and a good breakfast before we finished our journey home. A well decorated room with a great bed. Good night's sleep with no disturbance. Friendly helpful staff A good experience

Helpful?
Thank JohnSwin
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your recent review, we appreciate hearing our guests comments especially knowing that you had a good night's sleep with no disturbance. Your positive comments will be passed on to our team as our aim is to ensure that our guests are happy during their stay with us. We look forward to seeing you again in the future.... More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 September 2016 via mobile

I have given this hotel 2* but that is generous. I have stayed in lots of Premier inns and always enjoyed my visits. I book with Premier inn because I have always been happy. Not this time. We where going to Cornwall and decided to stop overnight as a treat, my daughter loves the breakfast usually. The first impression on... More 

Helpful?
Thank lovedov
WhitbreadHotels, Online Customer Service at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have... More 

York, United Kingdom
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 September 2016

Although this particular Premier Inn is a bit dated, it delivers on all amenities and the location is good for easy access to Cheltenham and the M5. Be careful to select a room at the rear, as this Premier Inn is located on a very busy road.

Review collected in partnership with premierinn.com

Helpful?
Thank Roberto230
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. We would like to inform you that our hotel is... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse ... more   less 

Additional Information about Premier Inn Cheltenham North West

Address: Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: RM251 - RM463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Cheltenham North West 3*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Agoda, Odigeo and Premier Inn so you can book your Premier Inn Cheltenham North West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham West Hotel Cheltenham
Hotel Style:
#3 Family Hotel in Cheltenham
#6 Business Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Cheltenham North West staff and other travellers.
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Questions? Get answers from Premier Inn Cheltenham North West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best chance of seeing/hearing the railway was around 2nd floor rooms 52-56 I think?”
  • Scarce view of railway line behind Premier Inn, Cheltenham - shame about the trees! [MGC 1-9-16]
  • Scarce view of railway line behind Premier Inn, Cheltenham - shame about the trees! [MGC 1-9-16]
  • Scarce view of railway line behind Premier Inn, Cheltenham - shame about the trees! [MGC 1-9-16]
  • Scarce view of railway line behind Premier Inn, Cheltenham - shame about the trees! [MGC 1-9-16]
 of 5 bubbles martincX7657ZQ, 8 Sep 2016 | Read review
“Not facing extractor fans from kitchen”
 of 5 bubbles hewwy, 31 Aug 2016 | Read review
“We had a ground floor room that was fine.”
 of 5 bubbles trailwalker2014, 24 Aug 2016 | Read review
“Stay on Premier Inn Central !”
 of 5 bubbles sazzle1967, 26 Jul 2016 | Read review
“Not room 116”
 of 5 bubbles stevemacAshbourne, 6 Jul 2016 | Read review
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