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The Imperial Hotel

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Traveller (38)
Room & Suite (16)
Dining (9)
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Overview
  • Excellent24%
  • Very good32%
  • Average21%
  • Poor11%
  • Terrible12%
Travellers talk about
“thai restaurant”(20 reviews)
“train station”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Bar/Lounge
Meeting Rooms
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (226)
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Traveller rating
51
66
49
25
27
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LanguageEnglish
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51
66
49
25
27
Show reviews that mention
All reviewsthai restauranttrain stationcentral locationfull english breakfastbadminton horse trialsgood nights sleepbirthday partyno liftfriday nighttea and coffeetwo nightsstayed here for one nightan overnight staycomfortable roomcooked breakfastwarm welcomeexcellent food
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1 - 5 of 218 reviews
Reviewed 5 days ago

We had 3 nights here last week. Fabulous hotel. Super friendly helpful staff. We are vegetarian and had a veggie breakfast. Also are in their Tai restaurant which also had good veggie options. Lovely food. The room was smallish but clean and adequate for us....More

Thank Helen K
Reviewed 3 weeks ago

Stayed here one night in room 206. The room was clean and bright and the bathroom looked newly decorated. No lift and the hallways are very hot due to the hot water pipes in them ,but the rooms are cooler and have effective electric fans....More

Thank Bansteadfamily
Response from Lakshman G, General Manager at The Imperial HotelResponded 1 week ago

Dear Bansteadfamily, Thank you for taking the time to review us on trip advisor. We are pleased to hear that you had a comfortable and pleasant stay. We look forward to welcoming you again in the future.

Reviewed 3 weeks ago via mobile

Booked a “free cancellation” anytime room only to be told cancellation price was the same as the room price...so no point in cancelling. Asked to change the night but was told they were fully booked and I couldn’t, even though we’re still advertising rooms. When...More

Thank emago123
Response from Lakshman G, General Manager at The Imperial HotelResponded 1 week ago

Dear emago123, As you have mentioned in your e-mail """breakfast was overpriced""", you paid for your breakfast (£7.50 per person only for a continental and full English breakfast) thus you paid for a NON-REFUNDABLE ROOM ONLY cancellation policy. **********You never booked a free cancellation policy...More

Reviewed 18 May 2018

Great Location and we ate in the Thai Restaurant which was a high standard, breakfast cooked to order and fresh, Bedrooms tastefully decorated, Hotel can be noisy due to proximity of the Railway Station and near Weatherspoons! But we liked this Hotel and would stay...More

Thank 164jenant
Response from Lakshman G, General Manager at The Imperial HotelResponded 1 week ago

Dear 164jenant, Thank you for taking the time to review The Imperial Hotel and for the positive comments about the restaurant, the breakfast and bedrooms. The proximity to the railway station is not an issue. No one can hear the trains as the train line...More

Reviewed 9 May 2018 via mobile

Booked in January for Badminton horse trials weekend. Journey time about 30 minutes. Arrived in the evening to a warm welcome. Able to book a table in the restaurant which is Thai food. Very nice food and inexpensive. Highly recommended. We had a 3 bedded...More

Thank teresalee108
Response from Lakshman G, General Manager at The Imperial HotelResponded 1 week ago

Dear teresalee108, Thank you for sharing your opinion about the hotel. We are very happy to hear that you had a pleasant stay. Yes, as you mention on your review, breakfast is served from Mondays to Fridays from 7:00 am until 9:00 am and on...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$86 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$86 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (38)
Room & Suite (16)
Dining (9)
Business Centre & Event Rooms (2)
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Room Tips
"Request a room that does not overlook the railway for a better nights sleep."
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"Rooms facing the street are a bit rowdy outside in the wee hours!"
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"My rooms have always been quiet"
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"There is parking, but limited."
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