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Holiday Inn Express Portsmouth - Gunwharf Quays

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Holiday Inn Express Portsmouth - Gunwharf Quays
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1,164 Reviews from our TripAdvisor Community

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Showing 1,125: English reviews
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Reviewed yesterday NEW

A disabled room is not just making a wet room from the bathroom..The bed was low and my disabled husband could not get up without assistance.We rolled into the middle of the bed as the mattress is soft, making a very uncomfortable nights sleep.The locality was excellent though. but cannot stay there again because of the bed! There was also...

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Helpful?
Thank Ollie S
London
Reviewed 3 days ago NEWvia mobile

The rooms are a little tired but fine. The whole experience is a little tired but fine. The location of this hotel is however excellent. Good breakfast and great front desk staff. Parking is included - you can park in the main gun wharf car park and claim it back.

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Thank benmilesbc
London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Located within Gunwharf quays with excellent access to an array of shops and restaurants. You also get a discount on some of the restaurants which is an added bonus. Car parking was free for the night too. The staff were very friendly and the rooms were clean.

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Thank Rol_16
Reviewed 1 week ago

Ideally situated for shopping around Gun Wharf Quays. Great place to stay for the night life and eateries especially around Gun Wharf Quays and is great for visiting the isle of white, and the car park reduction is ideal especially if you are staying for a few days, reduced down to £2 per day.

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Helpful?
Thank Trevor B
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Trevor B, Thank you for taking the time to review your recent stay with us here at the Holiday Inn Express Gunwharf Quays. We appreciate your comments and are pleased that you enjoyed your stay with us. Our car park deal is a good one, so thank you for pointing that out for fellow reviewers. Kind regards, Duty Manager

Reviewed 1 week ago

The Holiday Inn Express Gunwharf is very conveniently located. It is very close to many shopping and dining options, the Gunwharf area and all of its sites and pubs, and of course the spinnaker. The rooms are typical of a Holiday Inn, nice, comfortable, but nothing fancy. The hotel was clean. The breakfast was not great. This was a great...

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Helpful?
Thank Flyboy33c
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Flyboy33c, Thank you for taking the time to review your recent stay with us here at the Holiday Inn Express Gunwharf Quays. Thank you for saying that our staff and rooms are good. We aim to please. Regarding the complimentary continental breakfast with hot favourites; we are receiving an upgrade as I type, so it will be an upgraded...

Coventry
Reviewed 2 weeks ago

We hadn't been back to Gunwharf for approx 8 years but are pleased to report that the hotel was as welcoming and comfortable as ever. The only slight complaint I would mention is the incredibly poor quality 'fruit juice' being offered at breakfast - I have had squash with more taste. Apart from that a great stay in a great...

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Helpful?
Thank CovKid2
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear CovKid2, Thank you for reviewing your stay with us recently. We are pleased that you enjoyed your stay and found it to be as comfortable as ever. We are currently having an upgrade so the breakfast area and contents will be refreshed and new. We look forward to welcoming you back. Kind regards, Duty Manager

Reviewed 2 weeks ago via mobile

At first glance the hotel seems ok until you want to sleep. So the beds feel like they are so old. They are lumpy and you can feel every single spring digging in your back. Then to top that off the air con would not switch off. These are very noisy so in the off position it continued to run...

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Thank Craig C
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Craig C, Thank you for reviewing your recent stay with us. First of all, let us apologise for your disappointing stay. I will discuss your issues with our General Manager. We are having an upgrade as we speak, so our whole hotel will be completely upgraded so all the issues that you experienced will be eliminated. We are sorry...

Eastbourne, United Kingdom
Reviewed 3 weeks ago via mobile

Perfect for small business meetings. Great staff, very comfortable and easy going place...the cooked breakfast could be a bit better quality. Rooms are well appointed and bathrooms are very clean...Otherwise highly recommended...

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Thank Coinneach1957
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Coinneach1957, Thank you for staying with us and for taking the time to review your stay with us. It is great to hear that you found our hotel relaxing and our staff to be helpful and great. We are getting an upgrade in the next month so our breakfast will be sorted out. We look forward to seeing you...

Chichester, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for one night as it was easier than a taxi . Despite there being an earlier fire in a building next door. There was no obvious disruption and all was safe and ok . Check in was quick and painless . Our room was easy to locate . The room was spacious and although we had an additional...

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Helpful?
Thank lennster1975
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear lennster1975, Thank you for taking the time to review your stay with us at the Holiday Inn Express Gunwharf Quays. It is great to hear that you enjoyed staying with us and that you found our hotel to be up to your expectations. As you reserved a family room, these are on the quieter side, so therefore the view...

Bexley, United Kingdom
Reviewed 3 weeks ago

I stayed at this HI Express during a visit with my 2 young sons to the nearby Historic Dockyard. The location is great for the shops and restaurants at Gunwharf Quays, but not so central you get all the noise! The room was fine, perhaps in a little bit of need of modernisation, but the bed was comfortable and the...

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Helpful?
Thank BexleyStuart
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear BexleyStuart, Thank you for taking the time to review your recent stay with us at the Holiday Inn Express Gunwharf Quays. It is great to hear that you liked Portsmouth and took advantage of our proximity to the Historic Dockyard. We hoped you enjoyed your day out. We are indeed getting a refurbishment in March, so our rooms will...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 

Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: RM547 - RM906 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask if the room has a seaview,no disable rooms had this”
 of 5 bubbles , 24 Mar 2017 | Read review
“Don't stay in 343 it's a shocker!”
 of 5 bubbles Spiderdude, 16 Feb 2017 | Read review
“Call the hotel and make sure you understand the car park arrangements”
 of 5 bubbles TameemB, 30 Dec 2016 | Read review
“ask for a room overlooking the Gunwharf Quay rather than the rear of the hotel.”
 of 5 bubbles B4416HCmarkc, 28 Nov 2016 | Read review
“Depends if the lift is working!”
 of 5 bubbles SarahW42, 6 Nov 2016 | Read review
5 of 5