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Holiday Inn Express Portsmouth - Gunwharf Quays

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1,116 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
Hornchurch, United Kingdom
Level Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 1 week ago via mobile

Great place to stay. Location perfect for Gunwharf. 24 hours free parking. Ticket validated by reception. Brilliant greeting by reception staff. So polite and helpful. Room adequate. Stayed in twin room. Pillows to hard, only gripe. Breakfast great. Lovely coffee and fresh food. Brilliant place to stay so central to everything. Thank you.

Helpful?
Thank Debbyb70
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Debbyb70, First of all, you are so very welcome, so thank you for reviewing your stay with us. It is great to hear that you enjoyed your stay with us and that the staff were as accommodating as ever. Regarding the pillows, we apologise for this. Next time pop down to reception and a member of our team will... More 

Bournemouth, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

An enjoyable overnight stay for my wife and I at this hotel when we visited Gunwharf and the Xmas Festival at the Portsmouth Dockyard nearby. Very friendly and efficient staff and a very clean and comfortable room. We had requested a view of some kind and were allocated a third floor corner room with views over Gunwharf, the Spinnaker and... More 

Helpful?
Thank Mark C
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Mark C, Thank you for taking the time to review your stay with us. We are so very pleased that you enjoyed your last minute stay with us here in Gunwharf Quays. Our staff will be happy to hear that they made your stay great. Our location is perfect for perusing the local shopping centre and Historic Dockyard for... More 

Bristol, England
Level Contributor
96 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 week ago

For such a well placed hotel, and one so modern i was appalled at how dreadful my business stay was here last night. I was pleased with the warm welcome and efficient check in (in fact, the staff are the best thing about this hotel). My room was awful though... Poor maintenance: there was a leak in the bathroom which... More 

Helpful?
Thank Briercliffe
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Briercliffe, Thank you for taking the time to review your recent stay with us. We are sorry that you did not enjoy your stay as much as we would have liked. We are due for a complete refurbishment over the next few months so all the issues you had in your room will be dealt with and sorted out... More 

Travellers are raving about these Portsmouth hotels

Peterborough, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

We recently stayed at the Holiday Inn Express for 1 night. The welcome at check in was excellent and all of the staff we met with were excellent, very professional and friendly. Hotel is in a great location in the heart of the Gun wharf quays area of the city. Despite its central location, it is quite well hidden and... More 

Helpful?
1 Thank AndyFacer
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear AndyFacer, First of all, thank you for reviewing your stay with us recently. We are so happy that you liked our fabulous staff, and that you found them professional and friendly. This will be handed over to them. We are in the process of receiving a full refurbishment early next year, and this will include the beds and mattresses.... More 

Adelaide
Level Contributor
7 reviews
6 hotel reviews
Reviewed 2 weeks ago via mobile

Stayed here for two nights for business. Lukewarm showers, soap dispenser on the wall and if you needed an ironing board you had to go down to the front desk and if you were lucky they would lend you one to take back to your room. Breakfast was very basic. Staff were friendly but this did not make up for... More 

Helpful?
Thank Brian R
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear blreid, Thank you for reviewing your stay with us. As a Holiday Inn Express, we offer a complimentary continental breakfast with a selection of hot favourites; sausages, baked beans and scrambled egg. We also provide a combination of shower gel and shampoo in our shower en-suites. Our sister hotel chain, the Holiday Inn, is a full service hotel that... More 

Derby
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago

Last visit was a year ago, and it was good to see the hotel had been refurbished. Both lifts functioned, which was not the case on previous occasions, and carpets in corridors was quite obviously new. The location is quite excellent, but really there is no competition, and hence the accommodation is priced rather high. Breakfast is included in the... More 

Helpful?
Thank JeremyC485
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear JeremyC485, Thank you for reviewing your stay with us here in Gunwharf Quays. Our hotel has indeed had a face lift over the last few months, and is due to get as full refurbishment early next year. Due to our exclusive location, the price is a little bit more expensive than our sister hotel The Holiday Inn Portsmouth, but... More 

Faversham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Stayed here on 11.11.16 for a night away before we went out to No Mans Fort. Really nice hotel, its basic but what you would expect from a Holiday Inn. Room nice and clean, relatively spacious. Really good location for shopping round the Quay and lots of restaurants and bars to choose from all on your doorstep. We are Club... More 

Helpful?
Thank LHS13
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear LHS13, We appreciate you taking the time to review your stay with us earlier this month. We are happy that you found our staff accommodating and friendly, as is their aim. As Club members we are pleased that you took advantage of our deal with the casino over the road. We hope it was beneficial to you! Our parking... More 

Carshalton, United Kingdom
1 review
Reviewed 3 weeks ago via mobile

Travelled to Portsmouth for a charity evening on HMS warrior. Stayed in this hotel and was greeted by the most pleasant reception staff (hard to come by in the south). Comfortable room. Bar stayed open late so we could continue our evening after we returned to the hotel. Tip: remember to have your key with you at all times as... More 

Helpful?
Thank Sophie H
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Sophie H, Thank you very much for your five star review, and for taking the time to do it. We are so pleased that you enjoyed your stay here with us in Gunwharf Quays. We pride ourselves on our great staff members and their customer service. They will be notified of your positive comments. Thank you for your tip... More 

preston
Level Contributor
176 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 3 weeks ago via mobile

Have stayed here before and always found it to be quite good. Bed wasn't as comfy as some I have slept in. Breakfast was nice. Room was a million miles away but still nice. Bathroom could have done with updating and the receptionist didn't ask for my reward card - I had to present it. Worlds smallest hairdryer but it... More 

Helpful?
Thank biddy24Preston
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear biddy24Preston, Thank you for taking the time to review your stay with us. Regarding you having to present your rewards card, we do apologise that you were not asked for your IHG membership. Our hotel is due a refurbishment in the first few months of 2017, so our bathrooms will be updated. We look forward to seeing you again.... More 

Greater London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We enjoyed two nights at this Holiday Inn Express. It's wonderfully located for shops and the main attractions of Portsmouth. Pleasant room and enjoyable breakfast. Surprisingly quiet at night. Modern and clean. Good value for money.

Helpful?
Thank garycritten
I F, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear garycritten, Thank you for reviewing your stay with us. We are so pleased that you enjoyed your stay with us, and that you took advantage of our great location and complimentary breakfast. We look forward to welcoming you back again soon. Kind regards, Duty Manager More 

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Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 

Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: RM415 - RM786 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and other travellers.
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Questions? Get answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room overlooking the Gunwharf Quay rather than the rear of the hotel.”
 of 5 bubbles B4416HCmarkc, 28 Nov 2016 | Read review
“Depends if the lift is working!”
 of 5 bubbles SarahW42, 6 Nov 2016 | Read review
“Best views from upper floors”
 of 5 bubbles Mikko66, 6 Nov 2016 | Read review
“Third floor rooms are probably quieter and have better views”
 of 5 bubbles angela186370, 5 Nov 2016 | Read review
“All rooms are the same”
 of 5 bubbles YvonneRobinson, 30 Oct 2016 | Read review
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