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Novotel Southampton

Expedia.comUS$84*
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GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel Southampton
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1,641 Reviews from our TripAdvisor Community

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Showing 1,525: English reviews
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Portishead, United Kingdom
Reviewed yesterday NEW

I travel a lot on business and look for customer service as well as other aspects in a hotel. Last week I stayed at this hotel for the first time. I can't fault the establishment. Upon checking in I was given two keys, neither which worked, on my way back to the lift I passed a an employee who was...

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Helpful?
Thank BigJV
Farnborough, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Booked in for one night as we had an appointment in Southampton the next day. Booked using Accor app and card which gives 10 percent off. I canned ahead on the day just to confirm as we ask had an infant under 1. Service and check in great, loads of parking, although one thing be aware you need to pay...

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Helpful?
1Thank PeterG20140415
About Hotel's Favourite Review
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Peter, Thank you very much for your stay. I am glad to see you had a great time with us. Thank you for the information given for our future guests. I hope we will see you in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Jersey, United Kingdom
Reviewed 2 days ago NEWvia mobile

Came for a weekend and booked last minute, which made it expensive, advanced booking recommended. Hotel staff are very good and the reception area is a nice space. My room was spacious for a double though it did get quite warm. Being on the 4th floor it was very quiet so a good night's sleep. There is a gym and...

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Helpful?
Thank Tim M
Reviewed 2 days ago NEWvia mobile

My wife and I stayed at the Novatel Southampton following a cruise and prior to our flight back to Australia. This hotel was perfect for our requirements and we found it to be a clean, well run hotel staffed by friendly and professional people who take pride in their work. The location is ideal for travelers being a short distance...

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Helpful?
Thank rayandbarbh
San Clemente
Reviewed 5 days ago NEW

We booked this property for the night before a British Isles cruise. We came in from Heathrow via National Express (what a night mare) and arrived late in the afternoon. The hotel is close to the National Express bus station, but we were so frazzled by the horrendous bus trip, we grabbed a taxi. It was only 4£ and worth...

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Helpful?
Thank CalifBeachBum
Weston-super-Mare, United Kingdom
Reviewed 1 week ago NEW

Allocated room 327 on arrival for a one night stay. The hotel is hidden from the main road by trees and the postcode for the hotel takes you past the IKEA complex so it was not the easiest place to find. The room overlooked the front car park and not the Police Station. I did request this but I am...

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Helpful?
Thank GasFromSomerset
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay. I am glad to see you providing details information about the services of the hotel. Thank you for the good and constructive comments especially about the breakfast. I do hope we will see you once again in a near future and will have a top breakfast. Kind regards, Patrick Le Henaff...

Cape Town Central, South Africa
Reviewed 1 week ago NEW

I stayed for 3 nights on a business trip and had a great stay. Great location, only a 5 minute walk from the train station and you cannot hear any trains. The room was clean and the bed large, with great pillows, not too soft and not hard. I slept well. The bathroom is a little dated, with a shower...

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Helpful?
Thank AbrieDeV
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your kind comments. We are pleased you enjoyed your stay with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Marta Koman Food and Beverage Manager Novotel Southampton

Brighton
Reviewed 1 week ago via mobile

Wood chip wallpaper? Really? And since when does a hotel bar close at midnight on a Saturday? This hotel is basic and boring and overpriced for what you get. Rooms are tired and dated. Poor room facilities. Whole place needs a revamp.

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Helpful?
1Thank Dweezil28
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Dweezil, Thank you very much for your stay. I am sorry to see you disappointed by your room. This is not the usual good comments we are receiving about the hotel in general. I do hope we can get your trust back and we will see you once again in the future. Kind regards, Patrick Le Henaff General Manager...

Reviewed 1 week ago via mobile

Another excellent pre-cruise stay last night and we decided to use the restaurant and was not disappointed. Excellent choice of food and good wine list. Breakfast was superb as well, I just love the package machine, run out of maple syrup so had to use honey instead lol 😂 we are staying here again in July before our summer cruise....

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Helpful?
Thank Mattyg63
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Matty, This is with great satisfaction I am receiving your comments about your last stay. Me too, I like the pancake Machine on the breakfast buffet. We hope to see you soon. Patrick Le Henaff General Manager Novotel Southampton

London, United Kingdom
Reviewed 1 week ago

I often spend a few days at Novotel Southampton with my autistic son. The hotel has a pool which is usually quiet in the mornings and he can enjoy himself. He dislikes busy pools. The first morning I was woken up to hammering upstairs. When I phoned down to reception to enquire what was happening I was told quite rudely...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jessica1951
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Jessica, Thank you very much for your comments. I am extremely sorry about the inconvenience caused by emergency plumbing work and the use of the pool on Tuesday morning. Please accept my full apologies for this. I hope this will not deter you coming back to Novotel Southampton. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

251 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: RM465 - RM951 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, HotelsforEveryone, Priceline, Orbitz, Travelocity, ACCOR, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, HotelQuickly and HRS so you can book your Novotel Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Southampton staff and other travellers.
45 questions
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See all questions (45)

Questions? Get answers from Novotel Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the front of the hotel. They are a bit quieter and have a somewhat better view.”
  • A rather small flat-screen.
  • Nice bathroom, but watch out for that raised tub! Bring your own wash cloth.
  • Firm, yet lumpy.
  • Coffee service and a small fridge. Water is 2.50£ each.
  • Couch (used as a luggage rack due to lack of an alternative).
CalifBeachBum, 25 May 2017 | Read review
“Ask for a room away from the docks”
Jmacq92, 23 Apr 2017 | Read review
“Any as its all well kept.”
ABH542, 18 Apr 2017 | Read review
“The superior rooms have better bathrooms”
Hugh_traveller212, 5 Apr 2017 | Read review
“Don't bother. There are plenty of other hotels in the area.”
P2963ZCjohng, 30 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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