We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn Southampton West Quay Hotel

Save
Share
Traveller (146)
Room & Suite (61)
Dining (7)
Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“west quay”(191 reviews)
“multi storey”(82 reviews)
“shopping centre”(141 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Wheelchair Access
Free Parking
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (2,474)
Filter reviews
2,449 results
Traveller rating
1,397
761
190
51
50
Traveller type
Time of year
LanguageEnglish
More languages
1,397
761
190
51
50
Show reviews that mention
All reviewswest quaymulti storeyshopping centrecar parkmeal dealdrop off pointcruise terminalbuilding workco opthyme restaurantexcellent locationpre cruiseself serviceisle of wightgood nights sleepper dayfamily room
FilterEnglish
Updating list...
1 - 5 of 2,449 reviews
Reviewed today

We had a really good time staying at this hotel for 2 nights. No issues at all and it's very close to the shops and cinema :-). The brekkie was amazing and cheapest in town tbh!We will definitely be staying here again of we travel...More

Review collected in partnership with premierinn.com
Thank Dilip H
Reviewed yesterday

We were going on a cruise and this was the perfect location. 5 minutes walk to the ship and just over the road from a shopping centre where you can get a nice meal. It's not far from the train station either. The hotel is...More

Thank jaan6458
Response from Joni C, Manager at Premier Inn Southampton West Quay HotelResponded today

Thank you very much for your lovely review. I am glad that you have brillant stay with us and the hotel was convenient to you with walk to ship and shps. Here at West Quay Premier Inn we strive to provide our guests with the...More

Reviewed yesterday via mobile

When we stayed there was building work on going at the rear of the hotel, however we experienced no noise from this what so ever. The rooms very very clean and the staff very friendly and helpful. The breakfast was great and the staff very...More

Thank Catherine W
Response from Joni C, Manager at Premier Inn Southampton West Quay HotelResponded today

Hello Catherine W Thank you very much for your positive feedback. We are pleased to hear that you had a comfortable stay with us. And sorry again about noise experience from the building site. At Premier Inn we always strive to provide our customers with...More

Reviewed yesterday via mobile

Great Premier inn. Stayed here 2 nights for a trip to Paultons park. Recently it was my 30th Birthday and I was gifted a 2 night stay in a supposedly really smart hotel in Liverpool which was 4 stars. This premier inn was 100% better...More

Thank ChloeWes
Response from Joni C, Manager at Premier Inn Southampton West Quay HotelResponded today

Hello ChloeWes Thank you very much for your positive feedback. We are pleased to hear that you had a comfortable stay with us. At Premier Inn we always strive to provide our customers with a high standard of customer service to ensure our guest leave...More

Reviewed 4 days ago

We stayed at this hotel the day we arrived from the U.S., the night before our cruise. The location was very convenient for us. We arrived in Southampton at the National Express Coach Station, that was a short walk to the hotel. Across the street...More

Thank Diana T
Response from Joni C, Manager at Premier Inn Southampton West Quay HotelResponded today

Hello Diana T Thank you very much for your positive feedback. We are pleased to hear that you had a comfortable stay with us. At Premier Inn we always strive to provide our customers with a high standard of customer service to ensure our guest...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$79 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Southampton
#2 Quiet Hotel in Southampton
#4 Family Hotel in Southampton
#11 Budget Hotel in Southampton
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$79 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Southampton
#2 Quiet Hotel in Southampton
#4 Family Hotel in Southampton
#11 Budget Hotel in Southampton
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (146)
Room & Suite (61)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Alan K
9 August 2018|
Answer
Response from Roll_and_stroll | Reviewed this property |
It’s true! There is construction work going on behind the hotel, so this area is out of bounds. There is a two car lay-by at the front of the hotel (if you can get parked there) for luggage drop off and check in, presumably... More
0
Votes
sandstravel14
2 August 2018|
Answer
Response from stephen2k182018 |
no
0
Votes
jeffshort1
30 July 2018|
Answer
Response from stephen2k182018 |
yes
0
Votes
Room Tips
"If you want an accessible wet room, ask for room 123. Accessible room with a bath, ask for 223."
Read review
"higher floors and rooms facing the shopping center are quiet."
Read review
"We were given room on the 3rd floor away from street noises"
Read review
"Self-Check In Kiosks are painful. Look for a friendly face."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing