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Mercure Winchester Wessex Hotel

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1,242 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Reviewed yesterday NEWvia mobile

We turned up on Friday for a short break,checked in and then went to the Christmas market. When we got back we went to our room which was freezing cold,I went to turn on the TV and the remote didn't work My wife then ran a bath which was lukewarm as was the shower We told the receptionist who seemed...

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Helpful?
Thank Wavertreeboy
DAGENHAM
Reviewed 2 days ago NEWvia mobile

We found the hotel quite acceptable Yes water from shower was lukewarm but acceptable but room was clean and quite big with a nice sized bathroom We had breakfast one day which was ok for £10 plenty of choice hot and quite tasty We did stay Mon and Tues which was less busy than weekend and found staff very friendly...

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Thank KINGSHORTSDagenham
Redhill, United Kingdom
Reviewed 2 days ago NEW

Right in the centre of the City, excellent location. Customer service brilliant. We had problems with hot water on 2 of our mornings. At checkout we were amazed to receive a discount on the room rate for the 2 days that we had the problem. Impressed.....

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Thank Dennis M
wgc
Reviewed 3 days ago NEW

Had to pay for parking which was £12, but there was no fuss about us getting there before check-in or leaving the car after we had checked-out (though it had to be gone by midday). As we arrived early and the room wasn't ready we asked to leave the car and we had no problem with this as we wanted...

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Thank joychild
Winchester, United Kingdom
Reviewed 3 days ago NEW

Our internet booking was for room only, on check in we weren't asked if we'd require breakfast nor were we offered a morning paper. My e-mail confirmation stated that breakfast was £15.50 per person, which we considered exorbitant. Later queried breakfast price with a different receptionist who said that if we pre-booked it would be £10 and we weren't too...

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Helpful?
Thank Lin M
cardiff
Reviewed 4 days ago NEW

Perfect location ,clean but dated parking was difficult on Saturday ,receptionist was quite insistent that I paid up front ,I would have preferred to have opened a tab ,no one in bar for pre lunch drinks on Sunday had to go to reception to get someone to serve us and same receptionists chased after me to ask if I was...

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Thank gingCardiff
Pangbourne, United Kingdom
Reviewed 5 days ago NEWvia mobile

I understand things go wrong but to me the key thing is around staff attitude and a feeling that they actually care about you. To find the hotel has had insufficient hot water to provide showers, as has been the case for two weeks, and not proactively inform guests is poor. Then to find it takes 25mins to make poached...

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1Thank nicole1102
Christhchurch
Reviewed 5 days ago NEW

It's hard not to feel disappointed. At £144 a night (which included a 10% discount), the room was definitely not worth the price. When we arrived there was no parking available at the hotel (the hotel car park looks like a great way to scratch your car by the way) so we had to pay to stay in the council-provided...

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Thank brockienz
Haywards Heath, United Kingdom
Reviewed 1 week ago

Our recent stay here was most disappointing. The staff (albeit very few) were polite and helpful ,but the restaurant and public areas were extremely cold and draughty. The rooms were dated and dirty with only tepid water in the bathroom stained bath and toilet plus noisy pipes . The shower was more of a trickle and cold. The hospitality tray...

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1Thank petergrose25
London, United Kingdom
Reviewed 1 week ago

My husband booked a weekend away to see the Christmas market and catch up with friends in Winchester. He had booked the Mercure Wessex hotel mainly for its central location and having a car park. When we arrived it was very clear that unless you are there in the down season the hotel only has about 10 spaces you can...

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Helpful?
Thank Dutch_lady_traveller

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
4 star hotel with 94 en suite rooms, many with views of the Cathedral. Ideal for visiting Winchester Cathedral, the steam railway and zoological park. Easily accessible via the M3, 15 miles (24 km) from Southampton Airport, 1 mile from Winchester railway station and a 1 minute walk from the coach station. Features five airconditioned conference rooms for up to 100 delegates, Walkers At The Wessex restaurant, Kings Lounge, 24 hour room service, pay parking as well as use of the nearby leisure centre. ... more   less 

Additional Information about Mercure Winchester Wessex Hotel

Address: Paternoster Row, Winchester SO23 9LQ, England
Region: United Kingdom > England > Hampshire > Winchester
Price Range: RM347 - RM824 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Winchester Wessex Hotel 4*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Priceline, Travelocity, Cancelon, HotelTravel.com and ACCOR so you can book your Mercure Winchester Wessex Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Wessex Winchester Hotel Winchester
Accor Wessex Winchester
Mercure Winchester
Hotel Style:
#6 Business Hotel in Winchester
#8 Luxury Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Winchester Wessex Hotel staff and other travellers.
7 questions
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Questions? Get answers from Mercure Winchester Wessex Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 210, one of the privilege rooms”
 of 5 bubbles joychild, 2 Dec 2016 | Read review
“Room 148, large room, cathedral view, large comfy bed”
 of 5 bubbles 516linm, 2 Dec 2016 | Read review
“Get the rooms opposite the cathedral otherwise you are looking at the back of shops.”
 of 5 bubbles Dutch_lady_traveller, 28 Nov 2016 | Read review
“The cathedral side rooms would avoid the noise of the loading bays.”
 of 5 bubbles 297kates, 22 Oct 2016 | Read review
“I think you can select any room. The hotel is not in the main street, but s\close to it.”
 of 5 bubbles 953geirk, 11 Oct 2016 | Read review
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