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BEST WESTERN Abbots Barton Hotel

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BEST WESTERN Abbots Barton Hotel
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1,031 Reviews from our TripAdvisor Community

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Showing 985: English reviews
Guildford, United Kingdom
Reviewed 1 week ago

Enjoyable 3 night stay. The staff were all very friendly and helpful; Laura was particularly personable. The fresh fruit at the buffet breakfast was delicious, though we would have liked baked beans in the hot food selection. The fish platter proved a tasty evening bar snack, but we would advise at least one side order. Good location for all that...

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Helpful?
Thank 558bry
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Pleased to read you enjoyed you 3 night stay with us and that everything was to your liking especially the fresh fruit at breakfast. Baked beans are available to order off the breakfast menu along with other additional items which are all cooked to order, apologies this was not made clear to you by the...

West Sussex, United Kingdom
Reviewed 1 week ago

Booked the hotel on a winter break, got an upgrade to a very lovely room. Another great stay. All the staff were very friendly and attentive. Check in and check out was a doddle. We were going to have a bar meal but didn't know that it stopped serving at 7pm, we were very lucky to get a table in...

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Thank Tony N
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. It is always nice to hear that you had another great stay with us. Apologies that we had to temporarily suspend bar meal service on the evening you stayed, this was due to our kitchens being refurbished and my team operating out of a smaller kitchen. Bar meal service was resumed at 20:30. I'm pleased...

London
Reviewed 1 week ago

We booked this hotel on a winter offer as Best Western customers for £53.99 for bed and breakfast in a standard twin room so was not expecting much! It was great. The room was large with plenty of storage and a table and two chairs. The beds were very comfortable. The bathroom was also large with plenty of room to...

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Thank leddy
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I'm pleased to read we exceeded your expectations, and that everything in your room was to your liking. As you say we are currently expanding the hotel with the addition of a spa, swimming pool, additional bedrooms and function space. Once completed our remaining bedroom stock and public areas will all be fully refurbished. Thank...

Essex, United Kingdom
Reviewed 1 week ago

A lovely old building with high ceilings and lots of character, staff helpful, food very good, breakfast choice was excellent and the room was warm clean and welcoming. A short 15 minute walk into town where there are lots of eateries. a pleasant weekend break for exploring.

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Thank georgewashere2017
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Im glad to read you enjoyed your stay with us recently. As you say we are only a short walk into the city centre which is perfect for exploring. I'm pleased you found our breakfast offering excellent and my team helpful, thank you for giving them a mention. We hope to welcome you back again...

Folkestone, United Kingdom
Reviewed 2 weeks ago

This was a return visit after having previously stayed in Februay 2017. On arrival, I was checked in by a member of the reception team who was extremely friendly and very efficient, with the process taking only a couple of minutes.The room which had been allocated to me was great in every respect, however due to the fact that I...

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Thank jmatheson264
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Delighted to read you had an enjoyable stay with us recently and that everything was to your liking. I'm pleased to read my reception team were able to find you room that met your needs. Thank you for giving Johanna, Daniel and Aura a special mention, I have passed on your kind comments to them....

Bath, United Kingdom
Reviewed 2 weeks ago

First stay at this hotel, loved the traditional features of the old building, room was very comfortable and clean. All the staff we met were very friendly helpful and we thoroughly enjoyed the food served in the restaurant. Would definitely visit again!!

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Thank Judy R
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I'm pleased to read that you enjoyed your recent stay with us. Thank you fro mentioning my team and our food offering and delighted everything was to your liking. We look forward to welcoming you back again very soon. Kind Regards

Reviewed 2 weeks ago via mobile

Very comfortable stay, friendly staff, fabulous bath! The decor was a little odd but everything else was brilliant. It was good value for money compared to other local hotels and was an easy walk into the city centre.

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Thank Lizzie A
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review, I'm pleased to read that you had a comfortable stay with us recently. We are currently undergoing renovation works with a full refurbishment of the hotel planned in the next phase of works. Thank you for mentioning my team, and pleased you found them all friendly. We look forward to welcoming you back in the...

London, United Kingdom
Reviewed 3 weeks ago

Excellent 4 nights in a comfortable room and enjoyable breakfast. Particular thanks to Pietro for helping to get the day off to a good start. As with all Best Western hotels opt for the upgrade room for the best experience.

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Thank Ron J
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I'm delighted to read you had an excellent stay with us recently and found you room comfortable. I have passed on your thanks to Pietro, thank you for giving him a mention. We look forward to welcoming you back again soon. Kind Regards.

London, United Kingdom
Reviewed 3 weeks ago

Decent room, comfortable bed and excellent shower. Good buffet breakfast. Only downside was the bar - OK we could have gone somewhere else but a load of us were coming in from around the country to rendezvous and stay the night there prior to a funeral the next morning, so we were hoping for a good bar on site at...

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Thank Nick_Travelling
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I'm pleased to read you found the accommodation comfortable and you enjoyed our breakfast offerings. John Smith's is currently the only bitter we have on draught, we also stock a variety of bottled ales, some of which are sourced locally. Apologies this was a disappointment. We are currently operating on reduced menus as our kitchens...

Hampshire
Reviewed 3 weeks ago

We stayed for 3 nights and found the Staff to be proficient and very friendly, nothing was too much trouble. Particularly worthy of mention was Petronius, (please excuse spelling) who went out of his way to make us feel welcomed and was so efficient at clearing dishes bringing teas and coffees etc. The hotel is ideally located within 10 minutes...

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Thank Delboy_10
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I'm pleased to read you enjoyed your recent stay with us and that our location was ideally situated for your needs. I have passed on your kind comments to Pietro, has certainly is an asset to the hotel. We look forward to welcoming you back again soon. Kind Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Abbots Barton Hotel

Address: 36 New Dover Road, Canterbury CT1 3DU, England
Region: United Kingdom > England > Kent > Canterbury
Price Range: RM283 - RM797 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Abbots Barton Hotel 3*
Number of rooms: 40
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Also Known As:
Best Western Canterbury
Canterbury Best Western
BEST WESTERN Abbots Barton Hotel Canterbury, Kent
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Abbots Barton Hotel staff and other travellers.
7 questions
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Woodstock, Virginia
1 month ago
Oranjestad, Aruba
North Wales

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Questions? Get answers from BEST WESTERN Abbots Barton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a room overlooking the car park on the second floor which was very quiet.”
 of 5 bubbles 491annieg, 18 Mar 2017 | Read review
“Higher floors will have better views.”
 of 5 bubbles tonycharles2017, 14 Mar 2017 | Read review
“We always ask for a twin room as the standard double would be a small bed.”
 of 5 bubbles leddy, 10 Mar 2017 | Read review
“Rooms in the original old building have the most character.”
 of 5 bubbles georgewashere2017, 10 Mar 2017 | Read review
“Go for the upgrade.”
 of 5 bubbles ronjj2014, 28 Feb 2017 | Read review
5 of 5